Within how many kms local pass is acceptable in nearby toll?
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Indian Highways Management Company Limited 
Answered on April 21,2022
Local pass is valid for only one toll plaza & as per rule your residence shall be within the radius of 20 km. of that plaza.
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How to fix fastag issues?
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Learn More
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Indian Highways Management Company Limited
Answered on April 04,2022I recharged my fastag with monthly pass for mayar toll plaza,hisar, haryana. My balance was deducted but recharge failed and shows an error. Where i can complain and get my balance back?
Complain @ 1033 NHAI helpline.
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Answered on October 13,2022I've bought a used car on which fastag is there. When I checked, chasis no is linked with it instead of reg no. I'm not able to recharge it or view balance. The mobile number of previous owner is not available. What to do?
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Answered on September 01,2022How to change email address as the one mentioned in fastag is incorrect?
You shall raise a "change request" with the FASTag issuer bank.
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Answered on October 22,2022I have recently bought a car and it has Axis Bank fastag but the previous owner is not responding and I am unable to contact him, can I deactivate that fastag on behalf of him?
No, You cannot surrender the tag on someone else's behalf. The previous owner only can surrender his tag.
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Answered on September 01,2022How to surrender the fast tag from the existing operator?
You shall raise a surrender request with the FASTag issuer bank for closure. Please note that only the owner ...
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Answered on August 08,2022Why we cannot purchase a new fastag after closing the existing one?
The existing tag might either be blacklisted or not properly surrendered yet. kindly ask the issuer bank to surrender ...
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Answered on August 04,2022How to unblock my fastag which is blocked due to not connected with vehicle registration no.?
Kindly raise a complaint with the FASTag issuer bank for timely resolution of the same.
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Answered on July 18,2022I have sufficient balance in my fastag account. But the scanner said my fastag acct has insufficient balance. The tollgate agency manually took my toll amount. The toll amount was later deducted from fastag. What I have to do to rectify the problem?
You shall raise a double deduction complaint with the FAStag issuer bank & 1033 helpline.
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Indian Highways Management Company Limited
Answered on July 13,2022I sold a car to a friend, and cancelled my ICICI fast tag - they gave my deposit back. But the fast tag was on the vehicle, and during travel the balance became -40, thus putting it in blacklist. Now, I am trying to pay the Rs 140 as required, but as the account is already cancelled, there is no way to pay it. I have called ICICI bank 20 times and logged into their portal, but there seems to be no way to recharge / pay CUG / onewallet for the car. What to do?
You shall get the FASTag removed from the windscreen of the car & raise a written complaint with the ...
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Answered on July 13,2022How can i deactivate fast tag of 1st owner of my car from axis bank as still my newly purchase fast tag from icici bank shows blacklisted?
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Answered on July 13,2022I have bought a used car. It had an IHMCL Fastag linked with it. I don't know the previous owner of the car. How can I get the fastag account closed ? Customer care gave me the mobile number associated with the Fastag, but that number is not working.
You can not surrender the tag by yourself as there is an account linked to every FASTag & as ...
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Answered on July 07,2022How to activate blocked fastag?
You shall raise an unblock request with your FAStag issuer bank, in case of NHAI FAStag you shall call ...
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- What is procedure for closing fastag account as I have sold the car and purchased new car and dealer has taken another bank fastag? Write Answer
- How one vehicle have 2 different issuer bank of fastags? One recharged with 5000 but not showing. Another one is showing in toll plaza and showing balance. Write Answer
- How to change my paytm fastag to my father's account? Write Answer
- What should do if bank is not delivering the fastag to my address? Write Answer
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