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I was having ihmcl fastag for my car and the same i closed 2.5 years ago but still it's going blacklisted in NPCI site because of this i am not able to buy new fastag. Complained 100 times on 1033 but still no resolution. What to do now?
I was having ihmcl fastag for my car and the same i closed 2.5 years ago but still it's going blacklisted in NPCI site because of this i am not able to buy new fastag. Complained 100 times on 1033 but still no resolution. What to do now?
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Indian Highways Management Company Limited 
Answered on November 09,2022
Share your complaint no. received from 1033 helpline & mail @ETC NODAL for further processing.
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How to fix fastag issues?
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Learn More
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Indian Highways Management Company Limited
Answered on May 09,2022I have NHAI wallet fastag. I requested for replacement in the portal and balance is available in waller and bought new NHAI fastag through Flipkart as per customer care 1033 advice. I got the fastag of IDFC . Now how to transfer the amount available in NHAI wallet to new fastag of IDFC or withdraw the amount. The old fastag is still in replacement status.
Kindly close your wallet to get the unused amount refunded in your account. You can call 1033 helpline to ...
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Answered on March 18,2021I had not entered my email id while installing paytm fastag. And paytm doesn’t answer how to find my fastag customer id. What is the other way to find my fastag customer id ?
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Answered on March 18,2021I ordered fastag.It didn’t get delivered and now I am not able to get another fastag because my vehicle is already linked to a fastag which is not delivered. What should I do now ?
Get in touch with the bank on mail from whom you have ordered the FASTag try calling their FASTag ...
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Answered on December 30,2021I have recharged my fastag on 9th April 2021 with Rs.300. But my fastag is showing as blacklisted when my vehicle passed through fastag lane. Hence declined to move forward. Toll tax people are charging double of the amount to go through Fast tag lane. Further, I recharged with Rs. 150 and after passing through two tolls thereafter for the amount not more than total of Rs 60, my current balance next day is again Rs.0.00. What should I do?
You need to raise a complaint with the FASTag issuer bank for timely redressal of the same.
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Answered on April 26,2021My fastag account is closed. But my fastag is showing black list. How to get new fastag for my car ?
You have to get it closed after getting it removed from blacklist & from the bank's portal as well.
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Indian Highways Management Company Limited
Answered on March 03,2022I am going to change the name of the owner of my car. so how can i change the name that is on my fastag or how can new owner apply for new fastag while there is already fastag issued with the same vehicle number?
A new FASTag could be applied after the old one gets surrendered by the old owner. FASTags are non-transferable ...
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Indian Highways Management Company Limited
Answered on July 13,2022I have bought a used car. It had an IHMCL Fastag linked with it. I don't know the previous owner of the car. How can I get the fastag account closed ? Customer care gave me the mobile number associated with the Fastag, but that number is not working.
You can not surrender the tag by yourself as there is an account linked to every FASTag & as ...
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Indian Highways Management Company Limited
What if I have recharged the FASTag but Money is not credited in my FASTag Account?
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Answered on March 09,2021I have recharged my fastag through paytm but amount is not reflected in fastag wallet. Why ?
Generally, it takes a fair bit of time for funds to reflect in the FASTag wallet, but if it ...
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Indian Highways Management Company Limited
Answered on March 09,2021I have recharged my fastag on 5th March 2021 with Rs.800. But my fastag wallet balance remain Same. And the recharged amount of Rs. 800 is showing in master account balance. What is the difference between wallet balance and master account balance ?
The amount shall show in FASTag wallet balance.
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Indian Highways Management Company Limited
Answered on July 15,2021Recently bought a fastag. Few toll is detecting,few not.But toll authority is asking us to pay double. If fastag is not getting detected, why should customers pay ?
This might be a technical issue with the tag you can contact the issuer bank & get this resolved else you can ...
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Indian Highways Management Company Limited
Answered on March 19,2021Fastag deductions are so unreliable. I got a mail on 10th March for a journey made on 6th March on ICICIBank issued fastag. Similarly, received SMS for only 2 tolls till date while I crossed 4 on the way. Where to complain ?
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Step 1 : Know Your ICICI FASTag Customer ID (Call to Customer Care 18002100104) Step 2 : Register Your Account ...
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- Does the tow vehicle is exempted from toll charges ? Write Answer
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