How to close idfc fastag account?
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Indian Highways Management Company Limited 
Answered on April 17,2022
Raise a surrender request with the FASTag issuer bank IDFC. Call their customer care or mail at etollservices@idfcfirstbank.com
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Step-By-Step Guide To Update FASTag KYC Before February 29 Deadline [NHAI/SBI/HDFC/ICICI]
NHAI has announced that all FASTags with incomplete KYC will be deactivated after January 31, regardless of balance. This is to deter misuse, such as using one FASTag for multiple vehicles ..Click here to get a detailed guide
Guide
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Step-By-Step Guide to Transfer Paytm FASTag to Another Bank Before March 15
To transfer Paytm FASTag, you can raise a surrender request with Paytm for closure or close the FASTag through the app. Please note that only the owner of the said FASTag is authorized to c..Click here to get a detailed guide
Related Questions
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Indian Highways Management Company Limited
Answered on April 20,2022I have an IDFC First Bank fastag account. I wish to switch to another fastag service provider. But IDFC is not helping me to close my account. Their customer care keeps on telling me to email them. But none of my emails get replied not i am getting called back. My emails are either getting ignored or neglected. What shall I do now?
Raise a complaint against IDFC on 1033 helpline.
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Answered on May 04,2022What to do as I uploaded all required documents in my fastag portal but status of KYC is pending and unable to recharge my account?
The max. TAT for KYC update is 7 working days after successful submission of valid proofs.
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Answered on April 28,2022How can I get my amount back as I had recharged the fastag for 1000 and sold my car?
Surrender the said tag & get the wallet balance refunded in your account. Raise a surrender request with the ...
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Answered on October 13,2022What to do as I am trying to recharge my IHMCL fastag through gpay but it is showing failed?
Kindly check if your tag is in hotlist status if yes then call 1033 helpline to remove the hotlist ...
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Answered on April 21,2022Within how many kms local pass is acceptable in nearby toll?
Local pass is valid for only one toll plaza & as per rule your residence shall be within the ...
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Answered on April 20,2022When I put my vehicle registration number in the fastag app it shows data not available. Why?
The tag might have been registered with your chassis number, try with that.
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Indian Highways Management Company Limited
Answered on April 20,2022I have an IDFC First Bank fastag account. I wish to switch to another fastag service provider. But IDFC is not helping me to close my account. Their customer care keeps on telling me to email them. But none of my emails get replied not i am getting called back. My emails are either getting ignored or neglected. What shall I do now?
Raise a complaint against IDFC on 1033 helpline.
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Indian Highways Management Company Limited
Answered on April 19,2022I bought a pre-owned car. My car is blacklisted for issuance of a new fast tag even though the previous owner has paid all dues. How do I remove the blacklist and get a new fast tag?
Ask the old owner to surrender the tag & get it closed in order for you to get a ...
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Answered on November 09,2022I purchaged a secondhand car from Gujarat. I want to buy a fastag for my car but it's showing that vehicle registration number is blacklisted from NPCI. What can I do to buy new fastag?
Contact the previous owner to get the tag surrendered before purchasing a used vehicle otherwise it will always create an issue.
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Answered on January 30,2024Can i use my fastag without a kyc?
As per the NHAI initiative of One Vehicle One FASTag, you need to complete the KYC of your latest ...
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Indian Highways Management Company Limited
Answered on November 09,2022I was having ihmcl fastag for my car and the same i closed 2.5 years ago but still it's going blacklisted in NPCI site because of this i am not able to buy new fastag. Complained 100 times on 1033 but still no resolution. What to do now?
Share your complaint no. received from 1033 helpline & mail @ETC NODAL for further processing.
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Indian Highways Management Company Limited
Answered on April 18,2022Where to complain if IDFC bank didnt respond to my call or mail with respect to FASTAG blacklist?
You can call their customer care or mail at etollservices@idfcbank.com
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