What to do as I am trying to recharge my IHMCL fastag through gpay but it is showing failed?

Kindly check if your tag is in hotlist status if yes then call 1033 helpline to remove the hotlist status, else check for KYC, if it needs updation, follow the procedure for KYC.

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Answered on May 01,2022

Complete you KYC in fastag portal by uploading all required documents.

Answered on October 12,2022

Go to https://fastag.ihmcl.com/

Click on Login 

Dashboard - Click On Profile

Profile Tabs - Click on KYC 

Upload Photo 

DL, passport or , Voter ID any one document is required front and backside both copy.

Fill the Basic Details and Address

Click on Submit. 


Profile Section - Click on PAN Card 

Enter Your PAN Card Number

Verify and submit it.

After approval of your NHAI FASTAG OR IHMCL FASTAG You can do recharge.

After uploading the documents it will take 3-7 working days.

Contact us for more information


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