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Where to complain if IDFC bank didnt respond to my call or mail with respect to FASTAG blacklist?
Where to complain if IDFC bank didnt respond to my call or mail with respect to FASTAG blacklist?
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Indian Highways Management Company Limited 
Answered on April 18,2022
You can call their customer care or mail at etollservices@idfcbank.com
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How to fix fastag issues? (2022)
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Learn More
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Indian Highways Management Company Limited
Answered on February 21,2022When I purchased a new car the dealer probably punched in a wrong telephone number while getting the FASTAG. It is from IDFC bank. IDFC Bank is not willing to change the number till I give them the old number which I don’t know. Even the dealer doesn’t know as it was his typing mistake. Therefore I don’t get updates of deductions and balance. What can be done? Can I buy another FASTAG from another bank or get the existing FASTAG transferred to another bank?
Fastags are non transferable, you shall surrender the old tag & get a new one.
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Indian Highways Management Company Limited
Answered on April 20,2022I have an IDFC First Bank fastag account. I wish to switch to another fastag service provider. But IDFC is not helping me to close my account. Their customer care keeps on telling me to email them. But none of my emails get replied not i am getting called back. My emails are either getting ignored or neglected. What shall I do now?
Raise a complaint against IDFC on 1033 helpline.
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PRABHAT TIWARI
Answered on May 01,2022What to do as I am trying to recharge my IHMCL fastag through gpay but it is showing failed?
Complete you KYC in fastag portal by uploading all required documents.
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Kabir Khan
Practicing Company Secretary . Answered on April 06,2022How can I find my fastag details as I lost my phone, my customer ID and mobile no?
You don't have to worry as the FASTAG is linked with the Registration Number of the Vehicle. You can ...
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RG
Answered on September 13,2021How to change mobile number in fastag from IHMCL?
Mobile number cannot be changed for IHMCL FASTag after wallet creation. You have to close the TAG and buy ...
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Rajiv Handa
Answered on February 11,2021I have purchased fastag through airtel wallet but now they have deactivated my fasttag because they want us to opt for airtel payments bank for which they want us to destroy our fasttag and return. What to do?
Not a satisfactory explanation ,when a company knows that my wallet will be expiring than why FASTtag was issued ...
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Venkata Krishna
Answered on January 13,2021I have recharged my fastag on 27th December 2020 with Rs.300. But my fastag is showing as blacklisted when my vehicle passed through fastag lane. Hence declined to move forward. Toll tax ppls are charging double of amount to go through Fast tag lane. What should I do?
My car is blacklisted because unwantedly jumped near the toll gate…
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Madhu Kumar
Answered on December 30,2020I have sufficient money in my Airtel Bank. I have airtel fastag. But when I use fastag lane, I am told my account has no minimum balance and forced to pay penalty. Airtel customer care system is a shit. Airtel Customer care number only says my airtel bank balance which i know from airtel app. What to do ?
I have also faced the same. No support. Now taken another one from hdfc. It's really good. Now I ...
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Rangaraju R
Answered on December 28,2020I have sufficient money in my Airtel Bank. I have airtel fastag. But when I use fastag lane, I am told my account has no minimum balance and forced to pay penalty. Airtel customer care system is a shit. Airtel Customer care number only says my airtel bank balance which i know from airtel app. What to do ?
I faced the same issue with Airtel, I have enough balance, but they have blacklisted my fastag.. I decided to ...
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neeraj maurya
Answered on February 06,2021My car's fastag is ordered by a colleague through his Paytm account. How can I transfer it to my Paytm?
Talk to paytm fastag customer care (18001204210 or raise a query). Your issue should be resolved in 3-4 days.
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Toshani Preets
Answered on January 15,2021I have recharged my fastag on 06th December 2020 with 500. But my fastag is showing as blacklisted when my vahicle passed through fastag lane. Hence declined to move forward. What to do? It's annoying me even with minimum balance maintained in phonepay wallet.
You may check there is no balance in ur fast tag account. Your money may be there in wallet ...
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eswar
Answered on October 13,2021What is the difference between fast tag balance and wallet balance because my fastag balance is 300 and wallet balance is nil. So can I pay toll tax in my fastag ?
Wallet balance: it is a pool of money that you can use to recharge an active fast tag in ...
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Indian Highways Management Company Limited
Answered on February 21,2022When I purchased a new car the dealer probably punched in a wrong telephone number while getting the FASTAG. It is from IDFC bank. IDFC Bank is not willing to change the number till I give them the old number which I don’t know. Even the dealer doesn’t know as it was his typing mistake. Therefore I don’t get updates of deductions and balance. What can be done? Can I buy another FASTAG from another bank or get the existing FASTAG transferred to another bank?
Fastags are non transferable, you shall surrender the old tag & get a new one.
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Indian Highways Management Company Limited
Answered on April 17,2022How to close idfc fastag account?
Raise a surrender request with the FASTag issuer bank IDFC. Call their customer care or mail at etollservices@idfcfirstbank.com
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Indian Highways Management Company Limited
Answered on April 18,2022Where to complain if IDFC bank didnt respond to my call or mail with respect to FASTAG blacklist?
You can call their customer care or mail at etollservices@idfcbank.com
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Indian Highways Management Company Limited
Answered on April 20,2022I have an IDFC First Bank fastag account. I wish to switch to another fastag service provider. But IDFC is not helping me to close my account. Their customer care keeps on telling me to email them. But none of my emails get replied not i am getting called back. My emails are either getting ignored or neglected. What shall I do now?
Raise a complaint against IDFC on 1033 helpline.
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Related Questions
- When I purchased a new car the dealer probably punched in a wrong telephone number while getting the FASTAG. It is from IDFC bank. IDFC Bank is not willing to change the number till I give them the old number which I don’t know. Even the dealer doesn’t know as it was his typing mistake. Therefore I don’t get updates of deductions and balance. What can be done? Can I buy another FASTAG from another bank or get the existing FASTAG transferred to another bank?
- I have an IDFC First Bank fastag account. I wish to switch to another fastag service provider. But IDFC is not helping me to close my account. Their customer care keeps on telling me to email them. But none of my emails get replied not i am getting called back. My emails are either getting ignored or neglected. What shall I do now?
- What to do as I am trying to recharge my IHMCL fastag through gpay but it is showing failed?
- How can I find my fastag details as I lost my phone, my customer ID and mobile no?
- How to change mobile number in fastag from IHMCL?
- I have purchased fastag through airtel wallet but now they have deactivated my fasttag because they want us to opt for airtel payments bank for which they want us to destroy our fasttag and return. What to do?
- I have recharged my fastag on 27th December 2020 with Rs.300. But my fastag is showing as blacklisted when my vehicle passed through fastag lane. Hence declined to move forward. Toll tax ppls are charging double of amount to go through Fast tag lane. What should I do?
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Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.