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When I put my vehicle registration number in the fastag app it shows data not available. Why?
When I put my vehicle registration number in the fastag app it shows data not available. Why?
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Indian Highways Management Company Limited 
Answered on April 20,2022
The tag might have been registered with your chassis number, try with that.
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How to fix fastag issues? (2022)
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Learn More
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Indian Highways Management Company Limited
Answered on December 30,2021I have recharged my fastag on 9th April 2021 with Rs.300. But my fastag is showing as blacklisted when my vehicle passed through fastag lane. Hence declined to move forward. Toll tax people are charging double of the amount to go through Fast tag lane. Further, I recharged with Rs. 150 and after passing through two tolls thereafter for the amount not more than total of Rs 60, my current balance next day is again Rs.0.00. What should I do?
You need to raise a complaint with the FASTag issuer bank for timely redressal of the same.
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Indian Highways Management Company Limited
Answered on March 03,2022I am going to change the name of the owner of my car. so how can i change the name that is on my fastag or how can new owner apply for new fastag while there is already fastag issued with the same vehicle number?
A new FASTag could be applied after the old one gets surrendered by the old owner. FASTags are non-transferable ...
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Indian Highways Management Company Limited
Answered on February 16,2021I just applied for my fastag yesterday. But it didn't show the track status of my fastag ?
Kindly contact the fasatag issuer bank for the current status of the delivery.
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Indian Highways Management Company Limited
Answered on December 27,2021I got second-hand vehicle. I got airtel fastag. I am having sufficient balance in my account but in IHMCL fastag it is showing my account is blacklisted with karur vysya bank. What should I do now ?
You shall get the old FASTag surrendered with the help of the old owner of the vehicle & then ...
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Indian Highways Management Company Limited
Answered on January 12,2022I have 5 commercial vehicle. But my all fastag are linked with different banks. So it is possible to link all my fastag to one account? I want to pay my toll tax from one account. Is it possible??
Yes, you can pool all your vehicles in one wallet but all FASTag's must be from the same vendor for this ...
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Indian Highways Management Company Limited
Answered on February 17,2021How can I transfer a fastag to another person with the same vehicle number ?
FASTag is non transferable.
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Indian Highways Management Company Limited
Answered on March 11,2021When I crossed the toll it was wrongly debited an amount of Rs.475/- for an LMV on 30-01-2021. It was now black listed. Raised chargeback with Airtel Payments bank. Response is very poor and so far it is not resolved. Secondly as it was black listed the fastag is not effective for usage. What is the solution ?
Mail your concern to airtel customer care or try calling them, you can also call on NHAI helpline no. ...
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Indian Highways Management Company Limited
Answered on March 18,2021I ordered a fastag, but unfortunately, it has been wrongly tagged as a personal vehicle. It is for the truck ( 10 wheels ). The order is to be shipped on 12 March, I expect it to be corrected in category and colour code. What to do now ?
Get in touch with the issuer bank, try calling their helpline and if the tag has been issued you ...
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Indian Highways Management Company Limited
Answered on March 04,2022How long will it take to approve pending KYC approval at fastag site?
The Max. TAT for KYC update is 7 days.
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Indian Highways Management Company Limited
Answered on February 11,2021I have applied for fasttag but in status it shows blacklisted by bank. Why ?
You can get it removed from blacklist by either calling the issuer bank & if the problems still exist then ...
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Swara Lanjekar junior kg e
Answered on November 30,2020How to close the axis bank fast tag account and get the refund?
To close the Axis Bank FASTag account, you need to contact the customer care helpline number at 18004198585. Refund is ...
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Kabir Khan
Practicing Company Secretary . Answered on April 06,2022How can I find my fastag details as I lost my phone, my customer ID and mobile no?
You don't have to worry as the FASTAG is linked with the Registration Number of the Vehicle. You can ...
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I purchased new maruti Dzire on7/05/22 they have issued fast tag in your bank.I recharge ₹500/-only this fast tag deducted₹90/- but balance can not show me please how to seen.
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I have successfully registered fast tag at toll naka and paid all the charges. How to check the fastag done successful or not?
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I have received two fastag by park plus.what should I do for second?
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How to apply for free fastag for my car as I am in NSG?
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Indian Highways Management Company Limited
Answered on February 09,2021If a fast tag is blacklisted, then how to remove the tag from blacklisted list?
Kindly contact your FASTag issuer bank for whitelisting your tag.
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Indian Highways Management Company Limited
I have forgotten my FASTag details. How to retrieve information?
a) For bank-issued FASTag (i.e., FASTag purchased from a bank) A customer may call concerned bank’s Toll-free number written on ...
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Indian Highways Management Company Limited
Answered on February 12,2021How can I activate Fastag which is already pre-installed on my new car?
Download the myfastag app & get in touch with the fastag issuer bank. The name of the issuer must ...
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Indian Highways Management Company Limited
Answered on September 07,2021How to change the mobile number registered in fastag ?
You can change that with the fastag issuer bank.
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Indian Highways Management Company Limited
Answered on May 25,2021Can I change my fastag service provider ?
Yes, you can always change your FASTag service provider as per your will. But you have to surrender your ...
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Indian Highways Management Company Limited
Answered on March 07,2022How to update kyc in fastag ?
In case of bank FASTag you shall upload your documents in the bank FASTag app. or portal or you ...
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neeraj maurya
Answered on February 02,2021I have recharged my FASTag account, but it is still showing as blacklisted at toll plazas?
My fastag is Paytm. In paytm app, we goto --> Paytm fastag --> manage Paytm fastag. Here the vehicle no. ...
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Indian Highways Management Company Limited
Answered on January 24,2022How can I refund amount from fastag wallet to my bank account?
You have to raise a surrender request & close the wallet to get the balance amount in your desired ...
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Swara Lanjekar junior kg e
Answered on November 30,2020How to close the axis bank fast tag account and get the refund?
To close the Axis Bank FASTag account, you need to contact the customer care helpline number at 18004198585. Refund is ...
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Indian Highways Management Company Limited
Answered on February 18,2021Can we use 2 FASTags for one car?
No, you can not use 2 FASTags for one car. only one will work or in most of the ...
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- If toll is deducted from fast tag and also given cash Write Answer
- Si I purchased new maruti Dzire on7/05/22 they have issued fast tag in your bank.I recharge ₹500/-only this fast tag deducted₹90/- but balance can not show me please how to seen. Write Answer
- I have successfully registered fast tag at toll naka and paid all the charges. How to check the fastag done successful or not? Write Answer
- I have received two fastag by park plus.what should I do for second? Write Answer
- How to apply for free fastag for my car as I am in NSG? Write Answer
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1. Check whether you are eligible to apply for this service.
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