How can I get my amount back as I had recharged the fastag for 1000 and sold my car?
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Indian Highways Management Company Limited 
Answered on April 28,2022
Surrender the said tag & get the wallet balance refunded in your account. Raise a surrender request with the FASTag issuer bank.
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How to fix fastag issues? (2022)
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Learn More
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Indian Highways Management Company Limited
Answered on May 09,2022I have NHAI wallet fastag. I requested for replacement in the portal and balance is available in waller and bought new NHAI fastag through Flipkart as per customer care 1033 advice. I got the fastag of IDFC . Now how to transfer the amount available in NHAI wallet to new fastag of IDFC or withdraw the amount. The old fastag is still in replacement status.
Kindly close your wallet to get the unused amount refunded in your account. You can call 1033 helpline to ...
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Indian Highways Management Company Limited
Answered on December 30,2021I have recharged my fastag on 9th April 2021 with Rs.300. But my fastag is showing as blacklisted when my vehicle passed through fastag lane. Hence declined to move forward. Toll tax people are charging double of the amount to go through Fast tag lane. Further, I recharged with Rs. 150 and after passing through two tolls thereafter for the amount not more than total of Rs 60, my current balance next day is again Rs.0.00. What should I do?
You need to raise a complaint with the FASTag issuer bank for timely redressal of the same.
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Indian Highways Management Company Limited
Answered on March 09,2021I have recharged my fastag through paytm but amount is not reflected in fastag wallet. Why ?
Generally, it takes a fair bit of time for funds to reflect in the FASTag wallet, but if it ...
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Indian Highways Management Company Limited
Answered on March 09,2021I have recharged my fastag on 5th March 2021 with Rs.800. But my fastag wallet balance remain Same. And the recharged amount of Rs. 800 is showing in master account balance. What is the difference between wallet balance and master account balance ?
The amount shall show in FASTag wallet balance.
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Indian Highways Management Company Limited
Answered on July 13,2022I sold a car to a friend, and cancelled my ICICI fast tag - they gave my deposit back. But the fast tag was on the vehicle, and during travel the balance became -40, thus putting it in blacklist. Now, I am trying to pay the Rs 140 as required, but as the account is already cancelled, there is no way to pay it. I have called ICICI bank 20 times and logged into their portal, but there seems to be no way to recharge / pay CUG / onewallet for the car. What to do?
You shall get the FASTag removed from the windscreen of the car & raise a written complaint with the ...
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Indian Highways Management Company Limited
Answered on July 13,2022How can i deactivate fast tag of 1st owner of my car from axis bank as still my newly purchase fast tag from icici bank shows blacklisted?
You can not surrender the tag by yourself as there is an account linked to every FASTag & as ...
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Indian Highways Management Company Limited
Answered on June 27,2022My old fast tag sticker has come off and is not working anymore. How can I get a new sticker for the same old fast tag ?
You shall apply for a replacement tag from any authorised POS agent of your FASTag issuer bank.
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Indian Highways Management Company Limited
Answered on June 27,2022मैं बाएं पैर से 60% दिव्यांग हूं और 2017 में जानकारी के अभाव में विकलांग कोटे से वाहन नहीं खरीद पाया, क्या मुझे टोल नाकों पर शुल्क देना होगा या मुझे फ्री फासटैग कैसे और कहां मिलेगा?
You can apply online at Fastag Issuance Portal for Exempted Catagories The vehicle you purchase should be in your name ...
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Indian Highways Management Company Limited
Answered on June 20,2022What is Nhai fast tag customer care no?
It's 1033.
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Indian Highways Management Company Limited
Answered on June 13,2022How to surrender old fast tag and get new one?
Raise a surrender request with the FASTag issuer bank & close your wallet to get the unused amount refunded ...
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Indian Highways Management Company Limited
Answered on May 06,2022I wrongly recharged 2,00,000 Rs in my fast tag. How to get back this amount as I want to keep only 2000?
Raise a complaint with the FAStag issuer bank for the same.
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Indian Highways Management Company Limited
Answered on April 21,2022Within how many kms local pass is acceptable in nearby toll?
Local pass is valid for only one toll plaza & as per rule your residence shall be within the ...
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Indian Highways Management Company Limited
Answered on January 24,2022How can I refund amount from fastag wallet to my bank account?
You have to raise a surrender request & close the wallet to get the balance amount in your desired ...
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Indian Highways Management Company Limited
Answered on September 07,2021How to change the mobile number registered in fastag ?
You can change that with the fastag issuer bank.
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Indian Highways Management Company Limited
Answered on May 25,2021Can I change my fastag service provider ?
Yes, you can always change your FASTag service provider as per your will. But you have to surrender your ...
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Indian Highways Management Company Limited
Answered on March 07,2022How to update kyc in fastag ?
In case of bank FASTag you shall upload your documents in the bank FASTag app. or portal or you ...
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Indian Highways Management Company Limited
Answered on February 01,2022How can I transfer the amount from my old fastag to the new fastag?
No, the balance could not be transferred. You need to surrender the old tag & get the refund of ...
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Indian Highways Management Company Limited
Answered on February 18,2021Can we use 2 FASTags for one car?
No, you can not use 2 FASTags for one car. only one will work or in most of the ...
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Indian Highways Management Company Limited
Answered on April 17,2022How to close idfc fastag account?
Raise a surrender request with the FASTag issuer bank IDFC. Call their customer care or mail at etollservices@idfcfirstbank.com
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Indian Highways Management Company Limited
Answered on February 05,2021I have forgotten my FASTag details. How to retrieve information?
a) For bank-issued FASTag (i.e., FASTag purchased from a bank) A customer may call concerned bank’s Toll-free number written on ...
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Answered on October 26,2022How to close the icici bank fast tag account and get the refund?
Step 1 : Know Your ICICI FASTag Customer ID (Call to Customer Care 18002100104) Step 2 : Register Your Account ...
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Indian Highways Management Company Limited
Answered on February 12,2021How can I activate Fastag which is already pre-installed on my new car?
Download the myfastag app & get in touch with the fastag issuer bank. The name of the issuer must ...
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