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How to update kyc of fastag, even though I updated all document voter Id, photo but status is pending. How to overcome this?
How to update kyc of fastag, even though I updated all document voter Id, photo but status is pending. How to overcome this?
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Indian Highways Management Company Limited 
Answered on November 08,2022
The TAT to update the KYC after successful submission of documents is 7 working days max., For any query you can call 1033 helpline.
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How to fix fastag issues?
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Click here to get a detailed guide
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Indian Highways Management Company Limited
Answered on January 07,2022I updated the fastag app and don't know the customer id and tried to put phone numbers from which I may have applied, but no number supports. How to know the customer Id?
You can call your FASTag issuer bank for the details. In case of NHAI FASTag you can call the ...
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Answered on June 06,2022What is the helpline number of fastag authority?
1033
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Answered on June 06,2022How can i get multiple toll plaza monthly pass on fastag?
You can get monthly passes for different toll plazas via the same process of purchasing a monthly pass.
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Answered on July 11,2023How to find the issued bank of fastag? Where can i find the details?
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Indian Highways Management Company Limited
Answered on June 04,2022How to do fastag kyc updates if I am unable to login with my registered phone number?
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Answered on May 26,2022I have a pre-owned car and it shows fastag is blacklisted. And i dont have contact of the 1st owner. How should i solve this problem?
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Answered on May 23,2022What is the procedure of canceling my idfc bank fastag?
Raise a surrender request with the FASTag issuer bank IDFC for timely resolution of the same.
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Indian Highways Management Company Limited
Answered on May 23,2022How and on which portal can I upload my documents for KYC for unblocking my vehicle 's blocked fastag?
In case of the NHAI tag the documents shall be uploaded to the IHMCL FASTag portal.
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Indian Highways Management Company Limited
Answered on May 09,2022I have NHAI wallet fastag. I requested for replacement in the portal and balance is available in waller and bought new NHAI fastag through Flipkart as per customer care 1033 advice. I got the fastag of IDFC . Now how to transfer the amount available in NHAI wallet to new fastag of IDFC or withdraw the amount. The old fastag is still in replacement status.
Kindly close your wallet to get the unused amount refunded in your account. You can call 1033 helpline to ...
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Indian Highways Management Company Limited
Answered on September 04,2023On my fastag, bank name is not mentioned. How to know which bank it is linked to?
It most probably is an NHAI/IHMCL FASTag then.
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Answered on May 06,2022I wrongly recharged 2,00,000 Rs in my fast tag. How to get back this amount as I want to keep only 2000?
Raise a complaint with the FAStag issuer bank for the same.
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Answered on May 05,2022What is IHMCL customer care number?
It is 1033.
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Try to help us answer..
- Meri car ka registration Delhi ka hai but sabhi documents barwala (hisar) home adress pr hai.kya local monthly pass bn skta hai.kyuki car ka registration bhi mere naam pr hai? Write Answer
- Why am I unable to surrender my SBI Fastag for my old car after selling it and removing the Fastag sticker? The SBI Fastag portal displays an error message stating "Cancelled cheque already updated". Additionally, the status of my complaint on the portal shows "Case Closed" with no resolution provided, despite not receiving any refund for the Fastag amount. I have contacted SBI Bank Branch, helpdesk team, and used the complaint portal, but no one has been able to resolve the issue. How can I get my money refunded back into my account? Write Answer
- I have purchased a 2nd hand car and transferred to my name, now I am applying for fastag but came to know that there is already a fastag on the same car which is blacklisted. Old owner has migrated to USA. How will I get fastag? Write Answer
- How one vehicle have 2 different issuer bank of fastags? One recharged with 5000 but not showing. Another one is showing in toll plaza and showing balance. Write Answer
- How to change my paytm fastag to my father's account? Write Answer
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Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.