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My kyc is pending. I have uploaded my passport back and front but I saw my birth date and my mother name are not correct.I am sure the agent had submitted wrong information.How I can change it?
My kyc is pending. I have uploaded my passport back and front but I saw my birth date and my mother name are not correct.I am sure the agent had submitted wrong information.How I can change it?
Guide
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Step-By-Step Guide To Update FASTag KYC Before February 29 Deadline [NHAI/SBI/HDFC/ICICI]
NHAI has announced that all FASTags with incomplete KYC will be deactivated after January 31, regardless of balance. This is to deter misuse, such as using one FASTag for multiple vehicles ..  Click here to get a detailed guide
Guide
  Click here to get a detailed guide
Step-By-Step Guide to Transfer Paytm FASTag to Another Bank Before March 15
To transfer Paytm FASTag, you can raise a surrender request with Paytm for closure or close the FASTag through the app. Please note that only the owner of the said FASTag is authorized to c..  Click here to get a detailed guide
Related Questions
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Indian Highways Management Company Limited
Answered on May 09,2022I have NHAI wallet fastag. I requested for replacement in the portal and balance is available in waller and bought new NHAI fastag through Flipkart as per customer care 1033 advice. I got the fastag of IDFC . Now how to transfer the amount available in NHAI wallet to new fastag of IDFC or withdraw the amount. The old fastag is still in replacement status.
Kindly close your wallet to get the unused amount refunded in your account. You can call 1033 helpline to ...
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Indian Highways Management Company Limited
Answered on December 30,2021I have recharged my fastag on 9th April 2021 with Rs.300. But my fastag is showing as blacklisted when my vehicle passed through fastag lane. Hence declined to move forward. Toll tax people are charging double of the amount to go through Fast tag lane. Further, I recharged with Rs. 150 and after passing through two tolls thereafter for the amount not more than total of Rs 60, my current balance next day is again Rs.0.00. What should I do?
You need to raise a complaint with the FASTag issuer bank for timely redressal of the same.
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Indian Highways Management Company Limited
Answered on March 03,2022I am going to change the name of the owner of my car. so how can i change the name that is on my fastag or how can new owner apply for new fastag while there is already fastag issued with the same vehicle number?
A new FASTag could be applied after the old one gets surrendered by the old owner. FASTags are non-transferable ...
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Indian Highways Management Company Limited
Answered on December 30,2021I have uploaded my kyc in the portal after getting below message. It is more than 2 days now and the kyc is approved and so I am unable to use my tag. How to proceed? Dear Customer, your IHMCL FASTag wallet creation date is 15/12/2019. As per RBI guidelines, please update your Full KYC details (ID and Address Proof) by logging on to https://fastag.IHMCL.com before 15/12/2020 to continue loading and usage of the wallet.
TAT to update the KYC after successful submission of documents is 7 working days max., For any further query ...
1 145 2875 -
Indian Highways Management Company Limited
Answered on March 21,2023How to complete kyc for fastag offline? I have a NHAI fastag and have completed the kyc process 10 times but every time it gives the same error.
There is no way of doing the KYC offline, kindly contact NHAI helpline 1033 for step by step guidance ...
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Indian Highways Management Company Limited
Answered on May 19,2023I've purchased 2nd hand car & used it's fastag twice. Then on next toll person told me that balance is not sufficient. So i did recharge. Then i received msg that fastag closure initiated, now what i need to do to get refund?
The refund of closure will be deposited to the previous owners account as the FASTag was in his name. ...
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Indian Highways Management Company Limited
Answered on January 24,2024I am unable to login to the ihmcl for fastag kyc. I have a fastag from Airtel bank. The site is showing that my number is even not registered. What to do?
For Bank FASTag:- You have to contact the concerned Bank FASTag helpline number/visit Bank official FASTag page. For NHAI FASTag only:- Visit fastag.ihmcl.com in ...
2 94 1906 -
Indian Highways Management Company Limited
Answered on March 11,2021When I crossed the toll it was wrongly debited an amount of Rs.475/- for an LMV on 30-01-2021. It was now black listed. Raised chargeback with Airtel Payments bank. Response is very poor and so far it is not resolved. Secondly as it was black listed the fastag is not effective for usage. What is the solution ?
Mail your concern to airtel customer care or try calling them, you can also call on NHAI helpline no. ...
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Indian Highways Management Company Limited
Answered on August 05,2021I have Airtel fastag. Toll has been deducted from Maharashtra tollbooth though my car is parked in Hyderabad. I am helpless as airtel refuses to accept any complaint. They need to check photograph of car at toll. This is a fraud. I would like to change the service provider. Is it possible?
First of all you should lodge a complaint with the NHAI helpline 1033 or mail to etc.nodal@ihmcl.com with all the details ...
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Indian Highways Management Company Limited
Answered on February 15,2022How to get fastag KYC when there is disparity in name in RC and DL?
Upload the same document for both ID proof & address proof.
1 0 629 -
Indian Highways Management Company Limited
Answered on February 15,2022How much time it will take to update my profile from non kyc to kyc fastag account,as it has been more than 10 hours that I have uploaded my documents and photo but kyc has not been processed yet?
The TAT for KYC updation is 7 working days max. post successful submission of the relevant documents.
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Indian Highways Management Company Limited
Answered on August 28,2023How to change the name and mobile number in the fastag in the Paytm?
Kindly contact your FASTag issuer bank Paytm for the same.
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Indian Highways Management Company Limited
Answered on September 04,2023On my fastag, bank name is not mentioned. How to know which bank it is linked to?
It most probably is an NHAI/IHMCL FASTag then.
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