How to get fastag KYC when there is disparity in name in RC and DL?
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Indian Highways Management Company Limited 
Answered on February 15,2022
Upload the same document for both ID proof & address proof.
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How to fix fastag issues?
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Click here to get a detailed guide
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Indian Highways Management Company Limited
Answered on January 27,2022I made up and down journey within 12 hours. Full amount got deducted on both sides and the concession charge was not received? What is the procedure to get back the amount?
First you need to check with the TIS NHAI that if the return journey facility is available at that ...
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Answered on January 21,2022My fasttag was issued by car vendor and I want to check my old deductions. How can I retrieve old transactions?
You can check your statements from the FAStag issuer bank.
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Answered on January 10,2022I am unable to recharge my fasttag account. Even after updatkng my kyc details it will showing kyc pending. How to rectify it.Wallet issuer is NHAI?
This is to inform you that the TAT to update the KYC after successful submission of documents is 7 ...
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Answered on December 29,2021I had closed my NHAI fast tag as I had to sell my car, and it was mentioned on the NHAI wallet website that the amount will be transferred to the given bank account which I had provided. Although the tag account is closed but the wallet is not closed and now i am not able to transfer the balance amount. How can I get my money in this case?
You need to close the wallet from the portal & the amount will be refunded in your bank account ...
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Answered on December 28,2021I'm using monthly pass and it suddenly got deactivated in 2nd week of the month and I was charged daily. Agency told me to consult nhai. How to contact?
You can call NHAI helpline no. 1033
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Indian Highways Management Company Limited
Answered on December 20,2021How can I change my fast tag provider?
You need to surrender the old tag & then apply for a new FASTag from the FASTag issuer of ...
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Answered on December 10,2021Me recharge krne ki kosis krrha hu. But mera recharge nhi horha. fastrag me blocked Bta rha. kese shi kru me?
Kindly get in touch with the FASTag issuer bank to unblock your tag for recharge & using it smoothly.
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Indian Highways Management Company Limited
Answered on February 21,2022I have federal bank fasttag. Can i take paytm fasttag without banning federal bank fasttag?
The old tag should be surrendered otherwise it might create an issue for yourself.
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Indian Highways Management Company Limited
Answered on October 01,2021Maine abhi google pay se recharge kiya tha but show nhi kr rha fastage me. Kyu?
Fastag recharges could take time so to be on the safer side, recharge your tag well before you cross ...
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Answered on February 08,2022I recharged fasttag through phonepay. Amount debited from my account but not credited to fasttag account. What to do?
Your recharge will get reflected in your wallet, if it does not reflect within a week then you shall ...
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Indian Highways Management Company Limited
Answered on February 07,2022My car number is blacklisted and minimum recharge it is asking is for 3000.What to do here?
There might be a technical glitch as there is no min. balance requirement for recharge & that too of ...
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Answered on February 04,2022Fast tag having balance of Rs 1800. But toll server is showing as low balance. What to do?
You can complain with the 1033 helpline & FASTag issuer bank.
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Try to help us answer..
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I have purchased a 2nd hand car and transferred to my name, now I am applying for fastag but came to know that there is already a fastag on the same car which is blacklisted. Old owner has migrated to USA. How will I get fastag?
Write Answer
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I have purchased fast tag and did not use it. Now it is deactivated. How do I re activate it?
Write Answer
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Is there any minimum amount that should be compulsorily kept in Fastag?
Write Answer
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How to check fastag status in live time?
Write Answer
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What should I do to update my new mobile number on fastag since my old number is surrendered and i am unable to recharge fastag nor register a compliant because it is asking for the OTP sent to my old mobile which I dont have?
Write Answer
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I have purchased a 2nd hand car and transferred to my name, now I am applying for fastag but came to know that there is already a fastag on the same car which is blacklisted. Old owner has migrated to USA. How will I get fastag?
Trending Questions
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Indian Highways Management Company Limited
Answered on March 07,2022How to update kyc in fastag ?
In case of bank FASTag you shall upload your documents in the bank FASTag app. or portal or you ...
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Answered on January 24,2022How can I refund amount from fastag wallet to my bank account?
You have to raise a surrender request & close the wallet to get the balance amount in your desired ...
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Indian Highways Management Company Limited
Answered on February 05,2021Who are exempted from Toll Tax?
The following are exempted from Toll Tax. For Dignitaries as mentioned in Rule 11(a) exemption is available to vehicle transporting ...
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Indian Highways Management Company Limited
Answered on September 07,2021How to change the mobile number registered in fastag ?
You can change that with the fastag issuer bank.
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Indian Highways Management Company Limited
Answered on February 01,2022How can I transfer the amount from my old fastag to the new fastag?
No, the balance could not be transferred. You need to surrender the old tag & get the refund of ...
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Answered on October 26,2022How to close the icici bank fast tag account and get the refund?
Step 1 : Know Your ICICI FASTag Customer ID (Call to Customer Care 18002100104) Step 2 : Register Your Account ...
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Answered on February 22,2021How can I check whether my fastag is activated or not ?
Check it with the myfastag app.
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Answered on May 25,2021Can I change my fastag service provider ?
Yes, you can always change your FASTag service provider as per your will. But you have to surrender your ...
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Answered on February 05,2021How do I search for the nearest FASTag point-of-sale (POS)?
One can search for the nearest Point-of-Sale by following ways: a) Downloading My FASTag App Click “Search Nearby POS" Search option available ...
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Answered on February 05,2021I have forgotten my FASTag details. How to retrieve information?
a) For bank-issued FASTag (i.e., FASTag purchased from a bank) A customer may call concerned bank’s Toll-free number written on ...
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Try to help us answer..
- I have purchased a 2nd hand car and transferred to my name, now I am applying for fastag but came to know that there is already a fastag on the same car which is blacklisted. Old owner has migrated to USA. How will I get fastag? Write Answer
- I have purchased fast tag and did not use it. Now it is deactivated. How do I re activate it? Write Answer
- Is there any minimum amount that should be compulsorily kept in Fastag? Write Answer
- How to check fastag status in live time? Write Answer
- What should I do to update my new mobile number on fastag since my old number is surrendered and i am unable to recharge fastag nor register a compliant because it is asking for the OTP sent to my old mobile which I dont have? Write Answer
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Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.