I purchased an apartment and applied for a Katha transfer on the Sakala portal with all the required documents about 2 months ago. The BBMP Katha officer called me a month ago and asked me to submit the Katha documents in person at his office even though they have been submitted and verified in my application. Is it a requirement to submit the physical documents? How do I get my Katha?

Answered on April 30,2022
Kindly fil the online application form and upload the documents in the check list, complete the e-sign process and your 15 digit BB or GSC acknowledgement number shall be generated. visit: http://sakala.kar.nic.in/online/bbmp/registration.aspx

Answered on April 21,2022
No
it is not required to submit the physical documents
Even though you uploaded all the required documents on Sakala Online service but still few BBMP officials call and ask to submit physical copy because they may have an opportunity for personal benefit
If any issue with submitted documents on sakala portal, you can share the updated documents through Whatsapp to BBMP official.
If necessary, you may esculate the issue to sakala customer care service 080-44554455, they are active and supporting to address your concern.
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We provide assistance to get Khata. To opt for our service please whatsapp to +91-97424-79020
Thank you for reading…
Seva Sindhu Services: Online Application, Service Plus
Seva Sindhu is an initiative of the Government of Karnataka to avail all the Government Services of any department in one place thereby saving a lot of time and money. Seva Sindhu provides ..  Click here to get a detailed guide
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Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.