How to fix fastag issues?
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag.
Blacklisting of Fastag
Wrong deduction from Fastag
Issues with customer id user id wallet id mobile number linked to Fastag
In addition to it, there are other issues as well. In this article, we will explain the various methods to fix these issues with Fastag.
Contact the Fastag issuing bank
Whenever you face any issues you can reach out to the helpdesk of the Fastag issuing bank. The customer care number of major banks are provided below.
|Customer Care Helpline No
|State Bank of India
|Karur Vysya Bank
|EQUITAS Small Finance Bank
|PayTM Payments Bank Ltd
|Kotak Mahindra Bank
|South Indian Bank
|Punjab National Bank
|Punjab & Maharashtra Co-op Bank
|Fino Payments Bank
|City Union Bank
|Bank of Baroda
|Nagpur Nagarik Sahakari Bank Ltd
Reach out to Indian Highways Management Company Limited
Indian Highways Management Company Limited (IHMCL), the apex body of Fastag in India, is active in answering queries regarding Fastag on various social media platforms. You can check their profile to see if your query is already answered. You can also see the queries answered by IHMCL on the Q&A platform Tesz as well. Queries answered on Tesz are available here.
You can find a list of common Fastag queries and their answer in the link below.
Fastag queries and its answers
Tesz is a free-to-use platform for citizens to ask government-related queries. Questions are sent to a community of experts, departments and citizens to answer. You can ask the queries here.