Home |Digilocker |
Why does it display 'Invalid response 499' when attempting to log in using Aadhar OTP on DigiLocker?
Why does it display 'Invalid response 499' when attempting to log in using Aadhar OTP on DigiLocker?

Answered on October 30,2023
This was a temporary issue. Digilocker platform is working fine now.
Guide
  Click here to get a detailed guide
How to fix issues with Digilocker?
DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..  Click here to get a detailed guide
Guide
  Click here to get a detailed guide
How to download Aadhaar card ? [2023]
Aadhaar (UID) is a 12 digit unique number which helps you to verify your identity all over the country. Apart from serving the purpose of verification, aadhar also helps individual to open n..  Click here to get a detailed guide
Guide
  Click here to get a detailed guide
How to Update Aadhaar Card Details ?
Aadhaar is a 12 digit unique number which helps you to verify your identity all over the country. All the details provided in Aadhaar regarding your identity can be updated. Following detai..  Click here to get a detailed guide
Related Questions
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on August 06,2020I have my old number linked to my Aadhar card. How do I add my new one to get the OTP?
For any changes in Aadhaar records like updation of mobile number, please visit nearest Aadhaar Enrolment center.
1
0
481
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 04,2022My old mobile phone is broken. I bought a new phone. Whenever I open the digilocker account it says "your aadhaar is already registered with digilocker. You can access your account using your account credentials". How deactivate my account from my old mobile and how to activate it from my new mobile?
Please try to login into your DigiLocker account by entering your Aadhaar number. You will receive an OTP on ...
1
28
907
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 04,2022My DOB in Adhaar Card is wrong and I logged in Diglocker with the same wrong DOB as per Aadhaar card. So if I update my DOB in adhaar will it be show in Digilocker too?
Yes, after updating profile in DigiLocker your new DOB is reflected in DigiLocker account too.
1
0
300
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 04,2022I am trying to link my Aadhaar with DigiLocker.I am getting OTP. After entering OTP an error came "invalid otp". I am entering correct otp everytime. What to do?
There was some temporary glitch which has been resolved now. Kindly try again once.
1
5
1387
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 08,2022While signing up all the information provided and even got the account creation confirmation message on my number. But unable to set username on the next page of signup process. Says something went wrong. When tried to login using the aadhar or registered number and pin it says invalid aadhar/mobile number or invalid pin. Not a straightforward process in digilocker please resolve this issue
That might be a temporary error.Sorry for the inconvenience caused to you.
1
0
174
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 04,2022I have registered to digilocker using my aadhar number and mobile number. But when I try to add Aadhar to my account it mentions that not Aadhaar is not linked with my mobile number [#111]. But my mobile number is linked to my aadhar card and I get OTP also for login. What to do?
Error message #111 means your mobile is not linked with your Aadhaar. Kindly visit nearest Aadhaar center they will ...
1
0
717
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 04,2022My aadhaar is already linked mobile. But I try to get the Aadhar in digilocker it shows "Aadhaar does not have verified mobile." Why?
Kindly link your mobile number with Aadhaar by visiting Aadhaar center.
1
0
151
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on October 21,2021I tried from both web and digilocker app to add my adhar card details.But after entering the OTP it is throwing authentication failed error.Why?
There is some issue going on at UIDAI end. We are working with UIDAI and trying to resolve the ...
1
0
239
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 03,2022I have digilocker account linked with my aadhaar no. But in profile of digilocker only first alphabet of my name is displayed. How to update my name in the profile of digiloker?
You can login to your DigiLocker account and go to " Unique Identification Authority of India" under "Central Government ...
1
0
250
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 07,2022My mobile number in Aadhaar is updated but Digilocker still sends OTP on my old number and digilocker does not reflect updated details on my Aadhaar card even after refreshing it. What to do ?
Dear User, The OTP is being sent by Aadhaar and not from DigiLocker.Therefore, please get your mobile number updated ...
1
0
557
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 04,2022For my ner car registration with RTO, there's adhaar authentication. After getting OTP when entering OTP, it is giving error unable to get owner details from adhaar service. As per show room agent I updated adhaar biometric, but still getting same issue. What to do now ?
Kindly contact transport department they will assist you better.
1
0
953
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on May 18,2022How to remove documents from digilocker if its not shown in delete option in 3 dots?
Please go to Digilocker Web and you can easily delete the issued documents from there.
1
0
190
-
Try to help us answer..
-
Is Mizoram university degree certificate available in Digilocker? I was unable to find my certificate/marksheet from 2015.
Write Answer
-
Can I use Digilocker marks sheet for updating my Aadhar using HOF?
Write Answer
-
Whenever i try to log in my digilocker says no internet connection, what to do? I have perfectly working internet connection. It is happening for long time
Write Answer
-
How to add my Maharashtra caste validity certificate on Digilocker?
Write Answer
- Can I use 10th mark sheet in digilocker at the passport office?
Write Answer
-
Is Mizoram university degree certificate available in Digilocker? I was unable to find my certificate/marksheet from 2015.
-
Trending Questions
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on September 02,2020What to do when digilocker is showing your Aadhar card is already linked with digilocker ?
Try login using your Aadhaar number.
1
0
14416
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 06,2022How to get voter id in digilocker?
The department issuing Voter Id card is not yet integrated with DigiLocker. We are working on the integration of ...
1
1282
34017
-
Dipak pawar
Answered on December 04,2020How much time does it take to update mobile number in Aadhaar ?
Dear aspirant, After checking the official site of UIDAI.GOV.IN for your query the maximum days for updation in aadhar card ...
9
8740
174715
-
JOY MRC
Answered on September 19,2021How to convert license number 5/9308/2014 from Kerala to this new format in Digilocker?
Use mparivahan app for RC and License addition which is equivalent to digilocker and also valid for Rto checking. ...
2
2521
52980
-
Thankachan John
Rtd Motor Vehicles Inspector, Insurance Surveyor and Accident Investigator . Answered on July 05,2022How to change the date of birth in Driving License?
Kindly check this video.
2
1067
39403
-
A R Ashraf
Expert in Revenue and Travel documentation. 17+ years experience in emigration and embassy related documentation . Answered on June 04,2023How can i edit my online passport application?
You can edit by using retrieve application link. But once you have submitted your application you can't edit. But you ...
1
648
14217
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on June 01,2020How to upload PUC in Digilocker?
Pollution Under Control certificate is still not available on DigiLocker. However, we are into talks with the department for ...
2
2451
50976
-
VO TECHNOLOGIES FASTag
Answered on October 26,2022How to close the icici bank fast tag account and get the refund?
Step 1 : Know Your ICICI FASTag Customer ID (Call to Customer Care 18002100104) Step 2 : Register Your Account ...
1
933
19397
-
Rachit gupta
Answered on April 03,2021How to find PNR Number of my railway ticket from Transaction ID ?
If you have Railway Receipt (RR) while buying a ticket in IRCTC rail connect app, you can go to PNR enquiry tab and ...
3
2273
45284
-
Indian Train
Answered on December 11,2021What is TKWL, CKWL, RAC, PQWL,GNWL, RLWL,CNF etc. ?
RAC means Reservation against Cancellation. If you have a RAC ticket, then your travel with a train is guaranteed ...
2
0
27143
- Is Mizoram university degree certificate available in Digilocker? I was unable to find my certificate/marksheet from 2015. Write Answer
- Can I use Digilocker marks sheet for updating my Aadhar using HOF? Write Answer
- Whenever i try to log in my digilocker says no internet connection, what to do? I have perfectly working internet connection. It is happening for long time Write Answer
- How to add my Maharashtra caste validity certificate on Digilocker? Write Answer
- Can I use 10th mark sheet in digilocker at the passport office? Write Answer
Top contributors this week

Team Digilocker

Ministry of Electronics & IT (MeitY)

Kerala Development and Innovation Strategic Council (KDISC)

Government of Kerala

Vileena Rathnam Manohar

MISHRA CONSULTANTS

GST Practitioners ,Income Tax Practitioners & Auditor Based Service in Coimbatore, Tamil Nadu

A R Ashraf

Expert in Revenue and Travel documentation. 17+ years experience in emigration and embassy related documentation
Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.