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Team Digilocker

Ministry of Electronics & IT (MeitY)

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How can I login in to Digilocker without OTP as I have lost my mobile number? Where I should send scanned copy of adhar and old mobile number to changed with new one?

Please reach to the support team using the link.

I’m trying to reset my security but it says that my dob is incorrect inspite of adding as per Aadhar card. What do I do to recover my digilocker account ?

Please raise your concern using Digilocker Support

How can I get my COVID certificate immediately ? Digilocker is saying it is currently unavailable.

Dear user, You can download COWIN certificate via Aarogyasetu App also. If you are willing to get certificate in your DigiLocker please select COWIN Certificate followed by entering your Health ID.

Earlier when I open digilocker my surname was different.Now I changed it but it shows the old surname.How to update it?

DigiLocker shows a profile name similar to your Aadhaar name. If you have updated your Aadhaar details kindly re-fetch the Aadhaar in your DigiLocker account.

While downloading degree certificate from Sikkim Manipal University, DigiLocker is asking for both Roll number and a registration number. There is only a roll number available with me. What do I put in for registration number?

Try putting roll number in both the fields if it is not available on your Admit card.

Why there is no available for class 10 marksheet of Manipur?

The department is yet to be integrated with DigiLocker.

My phone is formatted so I reinstalled digilocker.I sign in using aadhar, security PIN. I get OTP. I verified OTP but then it shows there is something missing out. I can't sign in using app. In chrome sign-in is done. What can I do?

This might be a temporary issue. We hope it is resolved now.

I am trying to verify my adhaar number it shows that "this adhaar is already registered". And then if I sign in with my adhaar number it shows a message to verify adhaar, what should I do?

Try to link your Aadhaar with your DigiLocker account by fetching Aadhaar in your profile.

How can I speak to digilocker customer care?

You can reach out on 011-24303714

Can I use my class 10 Digilocker marksheet for govt jobs ?

Yes of course, the Documents in the issued section of the DigiLocker Application are legally at par with the original physical form of documents as per the Information Technology Act, 2000 Section 9A.…

How can I download the pass certificate of Master Degree in 2011 from Digilocker? I have passed out my Master degree from JNU in 2011.

Data of JNU is currently available in DigiLocker for 2021 only.

Results and passing certificate for wbbse (X) and Wbchse (XII) are not available prior to 2015. When can we expect results from 2004 made available on digilocker?

Please wait till bord shares old data with DigiLocker.

I am a 2012 passout student of class x cbse. On the Digilocker portal my passing certificate is not available and i need to submit this document in NIT arunachal for verification asap. What to do?

CBSE class X Passing certificates are not available in DigiLocker for the years between 2010-2022 except 2018.

I am not able to issue my domicile certificate and birth certificate in Digilocker. It shows {u’0’: u’ ’} and gateway request timed out. What to do?

Kindly try again once. If issue still persists write to us at Digilocker Support

Bangalore University degree unavailable in DigiLocker.I'm 2004 pass out.Bangalore University erroneously stated that they are awarding digital Degree certificates of all students since 1981 in DigiLocker.

This can only be integrated once Bangalore university onboards NAD platform. May approach Bangalore university directly.

Jac board 10th marksheet year 2021 is not showing in Digilocker. What to do?

Jharkhand Academic Council (JAC) is issuing marksheets & passing certificates through DigiLocker Currently for 2009-2017 only

I passed my CBSE exams in 2017 but I am not able to download my marksheet in Digilocker. It keeps showing that the document is getting fetched then something went wrong. Please help?

Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and…

I'm unable to download my 12th passing certificate and migration certificate but it's showing issuer sevice is unavailable. What to do?

This is an error message when there is some issue going on at issuer end. We are looking into the issue and trying to resolve the same at the earliest. You will be able to get your certificates, once…

I have a created an account in digilocker long back. I forgot my password and i lost my registered phone number too. How can i sign in now?

Please share scan copy of Aadhaar to Digilocker Support with your old and current using mobile number so that we can check and assist you better.

I downloaded my 10th statement of marks from digilocker since I lost it.But it's not signed by the divisional secretary. Is it okay to give it for my further admission?

Digital documents issued through DigiLocker are valid documents and at par with original when used electronically. It should be accepted by concerned authorities. However, we are working towards awareness…

My OTP is coming on old aadhaar linked number. I have got my contact number on aadhaar updated some months back. But OTP of digilocker is not coming on the new number. What to do?

We regret the inconvenience caused to you while using DigiLocker services. The feature to update mobile number before successful login has been temporarily discontinued and we will soon resume this service…

I have changed my mobile number and same got updated even in adhar card. How can i change my contact detail in Digilocker as i dont have my old number with me?

I have cleared my class 12th compartment this year in first attempt but digilocker is showing my compartment marksheet. What to do?

Please try to fetch your revised marksheet under compartment result section.

Why my class XII migration certificate not opening after adding it to the issued documents sections , it tells me to refresh the page but still no response?

We regret the inconvenience caused to you while using DigiLocker services.We request you to update the App to its latest version and try to fetch/Delete your documents once again in your DigiLocker account,…

What to do if my old registered number is lost and i tried to open Digilocker with my new registered number but the otp is being sent to old registered number. How can i retrive my account?

Please share scan copy of Aadhaar to Digilocker Support with your old and current using mobile number so that we can check and assist you better.

I no longer have the mobile number I used to create my DigiLocker account. I cannot create a new account as there is already an account with my Aadhar number. If I use forgot pin option, it sends OTP to the number I don't have. How can I log in?

Please share scan copy of Aadhaar to Digilocker Support with your old and current using mobile number so that we can check and assist you better.

I am not able to download my teacher eligibility test certificate from Digilocker. What can be the reason?

Please try to fetch your documents once again by entering correct details. In case of any issue write to us at Digilocker Support

I am unable to login into my Digilocker account as i have lost my old phone number. Now i tried to create new account and it is showing that profile with this aadhar already exists. I am unable to reset pin for older profile.

Please share scan copy of Aadhaar to Digilocker Support with your old and current using mobile number so that we can check and assist you better.

My digilocker is unable to fetch my pan card and 12th class marksheet what should I do?

There is a name matching mechanism, Please ensure your Aadhaar name is similar to PAN name and Class Xii marksheet name.

Why am I not able to download my 2nd puc marks card from Karnataka board from year 2017?

Kindly specify the error that your are getting over the platform.

I am not able to download my degree certificates from University of Mumbai for year 1993. My name on my degree is written as "Family_name First_Name Father_Name" and my name of aadhar card is "First_Name Father_Name Family_name". What to do?

Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at Digilocker Support so that we can rectify the same and provide you better…

When i am attaching my adhar with digilocker i receive an otp while filling that otp it is showing otp expired but i have filled otp within time. What should i do to resolve this?

There was some temporary glitch which has been resolved now. Kindly try again.

I am unable to find my secondary (1986) and higher secondary (1988) mark sheet and certificates in West Bengal board of secondary examination in DigiLocker. Upto which year are the documents available for uploading?

Madhyamik Pariksha (Secondary Examination) Marks Statement and Certificate are now available in Digilocker for 2015 to 2021 only.

My driving license number is GJ12/020ABC/0X. Tried every format suggested by mparivahan and Google. But still unable to fetch my driving licence in mparivahan app or digilocker app. What to do?

Kindly check the status of your DL on National Register, please visit Parivahan website. If your DL records exists in the National Register, Only then DigiLocker will be able to get it for you.…

Is Aisect University Hazaribagh available in Digilocker for degree verification?

AISECT UNIVERSITY is issuing their Digital awards for the following years, through DigiLocker. These can be pulled by students into their DigiLocker accounts. Degree - NA Marksheet - 2016,2017 Diploma…

Our son passed the plus two exam writing compartment for maths. He don’t have an Adhar card as he was studying in UAE. How to get the mark sheet from digilocker ?

CBSE-2022 students outside India can access their digital marksheets and certificates in the following three ways via DigiLocker: Option 1:By visiting the portal https://results.digilocker.gov.in/…

Main apne Digilocker mein apni wife ke documents jaise Aadhar Card, Pancard, Passport kaise save karen?

It is not possibe to save documents of different individuals in same digilocker account. However, you can sign up for a new account.

I have completed by Karnataka 2nd PUC in 2022 and my results are declared. But still I cannot find my marks card in Digilocker. What to do?

Please raise a ticket using the link https://support.digitallocker.gov.in/open and share scanned copy of document which you want to fetch in DigiLocker or complete details of document whichever…

108

I am not able to download my degree certificates of Mumbai University for the year 2004 from Digilocker.Can anyone help ?

This is a temporary issue and shall be resolved soon.

189

Mera ctet dec 2021 me 97 marks aaya tha but kuch dino baad result update hua or mera marks 98 ho gaya. But digilocker pe avi bhi 97 marks hi show kr raha hai. Marks update ke liye ky karna hoga?

Please channelize your request through CBSE Headquarter along with DBF file so we can assist you further

I am an international student, unable to get my 2022 cbse grade 12 results. I have emailed digilocker for the same. Could anyone kindly send me a working link as the one given by my school isn't working?

DigiLocker has made various arrangements for foreign students of CBSE Class Xth&XIIth to easily access their mark sheets and certificates this year. CBSE-2022 students outside India can access their…

I am not able to see class x marks card for 2015 batch , it is only showing 2016 onwards. How i can download my 2015 class 10th marks card?

Please note that If the drop-down do not shows the year which user is looking that means that year data is not available with DigiLocker. User will have to wait till the board shares the data with DigiLocker.…

I am trying to get my marksheet and passing certificate of 12 CBSE from digilocker but it's giving me error of 'no documents for given criteria but my migration marksheet can be downloaded from same criteria. How do I get my passing certificate now?

Please note that CBSE class X Passing certificates are not available in DigiLocker for the years between 2010-2022 except 2018. Also note that CBSE class XII marksheet/grade sheet is also the Passing…

When i passed my 10 th class there was error in my dob in the 10 th marksheet so i get it rectified and cbse had issued me new marksheet but in digi locker they are showing the same wrong dob.What to do?

Please channelize your request through CBSE Headquarter along with DBF file so we can assist you further.

Why passport seva portal is not able to fetch aadhar card from digilocker. Error is coming document is not uploaded. Refreshed aadhar many times in digilocker

Please install latest version of DigiLocker app and re-fetch your Aadhaar.

Whenever I login to my account it says that Aadhar verification is required.But whenever I give my aadhar details it says an account with the number already exists.. And during login whenever I give Aadhar number and pin it shows wrong pin.

You are requested to logout from the app and try to login again by entering your Aadhaar number, this time you will get the OTP on mobile number linked with your Aadhaar, submit the OTP and you will be…

How can I download the RC of my vehicle which is registered in the name of my private limited company in Digilocker?

Kindly note that as of now there is no provision to fetch those RC’s in DigiLocker which are issued or registered on company/ Firm’s name.

Why is there a cross sign on my migration certificate on the place where it says my document has been signed by the controller of examinations?

PDF viewer in Android does not support the verification of Digital Signature. If you want to verify the same please open the document in Acrobat Reader in your Laptop/ PC.

I had created a digilocker account in my 10th using my aadhar number. In order to access my 12th marksheet I had to use a different account but same aadhar number. But I'm unable to access it as it already exists. What to do?

Team Digilocker

Ministry of Electronics & IT (MeitY)

How can I login in to Digilocker without OTP as I have lost my mobile number? Where I should send scanned copy of adhar and old mobile number to changed with new one?

I’m trying to reset my security but it says that my dob is incorrect inspite of adding as per Aadhar card. What do I do to recover my digilocker account ?

How can I get my COVID certificate immediately ? Digilocker is saying it is currently unavailable.

Earlier when I open digilocker my surname was different.Now I changed it but it shows the old surname.How to update it?

While downloading degree certificate from Sikkim Manipal University, DigiLocker is asking for both Roll number and a registration number. There is only a roll number available with me. What do I put in for registration number?

Why there is no available for class 10 marksheet of Manipur?

My phone is formatted so I reinstalled digilocker.I sign in using aadhar, security PIN. I get OTP. I verified OTP but then it shows there is something missing out. I can't sign in using app. In chrome sign-in is done. What can I do?

I am trying to verify my adhaar number it shows that "this adhaar is already registered". And then if I sign in with my adhaar number it shows a message to verify adhaar, what should I do?

How can I speak to digilocker customer care?

Can I use my class 10 Digilocker marksheet for govt jobs ?

How can I download the pass certificate of Master Degree in 2011 from Digilocker? I have passed out my Master degree from JNU in 2011.

Results and passing certificate for wbbse (X) and Wbchse (XII) are not available prior to 2015. When can we expect results from 2004 made available on digilocker?

I am a 2012 passout student of class x cbse. On the Digilocker portal my passing certificate is not available and i need to submit this document in NIT arunachal for verification asap. What to do?

I am not able to issue my domicile certificate and birth certificate in Digilocker. It shows {u’0’: u’ ’} and gateway request timed out. What to do?

Bangalore University degree unavailable in DigiLocker.I'm 2004 pass out.Bangalore University erroneously stated that they are awarding digital Degree certificates of all students since 1981 in DigiLocker.

Jac board 10th marksheet year 2021 is not showing in Digilocker. What to do?

I passed my CBSE exams in 2017 but I am not able to download my marksheet in Digilocker. It keeps showing that the document is getting fetched then something went wrong. Please help?

I'm unable to download my 12th passing certificate and migration certificate but it's showing issuer sevice is unavailable. What to do?

I have a created an account in digilocker long back. I forgot my password and i lost my registered phone number too. How can i sign in now?

I downloaded my 10th statement of marks from digilocker since I lost it.But it's not signed by the divisional secretary. Is it okay to give it for my further admission?

My OTP is coming on old aadhaar linked number. I have got my contact number on aadhaar updated some months back. But OTP of digilocker is not coming on the new number. What to do?

I have changed my mobile number and same got updated even in adhar card. How can i change my contact detail in Digilocker as i dont have my old number with me?

I have cleared my class 12th compartment this year in first attempt but digilocker is showing my compartment marksheet. What to do?

Why my class XII migration certificate not opening after adding it to the issued documents sections , it tells me to refresh the page but still no response?

What to do if my old registered number is lost and i tried to open Digilocker with my new registered number but the otp is being sent to old registered number. How can i retrive my account?

I no longer have the mobile number I used to create my DigiLocker account. I cannot create a new account as there is already an account with my Aadhar number. If I use forgot pin option, it sends OTP to the number I don't have. How can I log in?

I am not able to download my teacher eligibility test certificate from Digilocker. What can be the reason?

I am unable to login into my Digilocker account as i have lost my old phone number. Now i tried to create new account and it is showing that profile with this aadhar already exists. I am unable to reset pin for older profile.

My digilocker is unable to fetch my pan card and 12th class marksheet what should I do?

Why am I not able to download my 2nd puc marks card from Karnataka board from year 2017?

I am not able to download my degree certificates from University of Mumbai for year 1993. My name on my degree is written as "Family_name First_Name Father_Name" and my name of aadhar card is "First_Name Father_Name Family_name". What to do?

When i am attaching my adhar with digilocker i receive an otp while filling that otp it is showing otp expired but i have filled otp within time. What should i do to resolve this?

I am unable to find my secondary (1986) and higher secondary (1988) mark sheet and certificates in West Bengal board of secondary examination in DigiLocker. Upto which year are the documents available for uploading?

My driving license number is GJ12/020ABC/0X. Tried every format suggested by mparivahan and Google. But still unable to fetch my driving licence in mparivahan app or digilocker app. What to do?

Is Aisect University Hazaribagh available in Digilocker for degree verification?

Our son passed the plus two exam writing compartment for maths. He don’t have an Adhar card as he was studying in UAE. How to get the mark sheet from digilocker ?

Main apne Digilocker mein apni wife ke documents jaise Aadhar Card, Pancard, Passport kaise save karen?

I have completed by Karnataka 2nd PUC in 2022 and my results are declared. But still I cannot find my marks card in Digilocker. What to do?

I am not able to download my degree certificates of Mumbai University for the year 2004 from Digilocker.Can anyone help ?

Mera ctet dec 2021 me 97 marks aaya tha but kuch dino baad result update hua or mera marks 98 ho gaya. But digilocker pe avi bhi 97 marks hi show kr raha hai. Marks update ke liye ky karna hoga?

I am an international student, unable to get my 2022 cbse grade 12 results. I have emailed digilocker for the same. Could anyone kindly send me a working link as the one given by my school isn't working?

I am not able to see class x marks card for 2015 batch , it is only showing 2016 onwards. How i can download my 2015 class 10th marks card?

I am trying to get my marksheet and passing certificate of 12 CBSE from digilocker but it's giving me error of 'no documents for given criteria but my migration marksheet can be downloaded from same criteria. How do I get my passing certificate now?

When i passed my 10 th class there was error in my dob in the 10 th marksheet so i get it rectified and cbse had issued me new marksheet but in digi locker they are showing the same wrong dob.What to do?

Why passport seva portal is not able to fetch aadhar card from digilocker. Error is coming document is not uploaded. Refreshed aadhar many times in digilocker

Whenever I login to my account it says that Aadhar verification is required.But whenever I give my aadhar details it says an account with the number already exists.. And during login whenever I give Aadhar number and pin it shows wrong pin.

How can I download the RC of my vehicle which is registered in the name of my private limited company in Digilocker?

Why is there a cross sign on my migration certificate on the place where it says my document has been signed by the controller of examinations?

I had created a digilocker account in my 10th using my aadhar number. In order to access my 12th marksheet I had to use a different account but same aadhar number. But I'm unable to access it as it already exists. What to do?

I passed out of class X cbse in 2014 and class XII in 2016. I’m unable to retrieve my passing certificates for both the years. What to do?

No questions added by Team Digilocker.

I could see the 12th Marksheet in issued documents. But I am not able to View, download or share. I could see yellow download market in the logo of the Marksheet. How to get it?

I've been trying to get my class 12 passing certificate of 2021 since morning but previously it was showing "request pending" and now "no document in this given criteria". What should i do?

Can we download hbse 12th marksheet of 2014 from Digilocker?

When i am trying to take out my 12th NIOS marksheet, the digilocker is saying ‘’We are unable to process your request at this time. Document content missing in response”. What to do?

Why Karnataka PUC(12th state) marks card cannot be downloaded in digilocker for 2007 batch?