Team Digilocker

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Team Digilocker

Ministry of Electronics & IT (MeitY)

277 Answers, 5233 Claps, 218792 Views

How to remove documents from digilocker if its not shown in delete option in 3 dots?

Please go to Digilocker Web and you can easily delete the issued documents from there.

Can i add my spouse's aadhaar,pan, vaccine certificate in my Digilocker?

You may open a separate DigiLocker account for your spouse.

I have once downloaded my University of Petroleum and Energy Studies degree certificate from Digilocker. However, now it's not there in issued docs. What should I do?

Please try to refresh Issued documents section.

What to do as digilocker is fetching somebody else's result when I entered my 12th details?

Immediately report this issue at support@digitallocker.gov.in

I lost my original diploma certificate.I tried to get duplicate diploma certificate from digilocker, they ask for regn no . What is this regn no. ?

You have to enter/provide the requisite fields to fetch any document in DigiLocker.

Why is there a cross on my migration certificate on the controller of examinations stamp in Digilocker?

Please raise ticket using the link along with screenshot of error. Digilocker Support

How can i update new number to Digilocker without the older number as I've lost the older registered number of digilocker?

You can easily update the Mobile number through Profile section.

My vehicle chassis no: always says mismatch in Digilocker. Tried multiple times and that vehicle RC book could not be fetched. Is this chassis number mistakenly entered in Digilocker system?

Kindly check your DL details on Parivahan website. The site is provided by the Transport department and if it is available there then it will be available in DigiLocker as well.

Why am I not able to add recently obtained Andhra Pradesh Driving license to Digiloker?

Kindly check your DL details on Parivahan website. The site is provided by the Transport department and if it is available there then it will be available in DigiLocker as well.

I login my account with Aadhar No but I'm unable to download my Aadhar Card. How can I download my Aadhar Card?

Please ensure that the Aadhaar linked mobile number should be in your posession. You will receive an OTP from UIDAI, post which you will be able to fetch Aadhaar in your digilocker account

Is Mumbai University certificate available on digital locker?

Mumbai University certificates are not yet available.

How to delete someone others document like COVID vaccination certificate , by mistakely issued to my Digilocker account?

You can raise a service request regarding the issue on Digilocker website. Visit the Digilocker Support page. Fill in your name, email and mobile number. In the Need Help section, select “Digilocker”.…

100

What should I do if I don't know the digilocker pin and i don't have access to my old registered phone number?I have my aadhar card.

You can reset the security PIN by entering your DOB as per your Aadhaar, if your Account is not linked Aadhaar please put your DOB as 01-01-1970 and follow the process.

How to solve request pending issues on claiming cowin vaccine certificate on digilocker?

Extremely sorry for the inconvenience caused. There is some issue going on at our end and our concerned team is working relentlessly to resolve the issue at the earliest. We request you to retry after…

My DL is available on the ministry of transport site but still, it is not available in Digilocker. Why?

Please ensure your name in Aadhaar and DL/RC is the same.

My DL is available on the ministry of transport site but still, it is not available in Digilocker. Why?

Please ensure your name in Aadhaar and DL/RC is the same.

My DL is updated in parivahan but not getting in digi locker. What to do?

Please ensure your name in Aadhaar and DL/RC is the same.

I can't log into digilocker using my security pin, When i try to reset pin, the app doesn't allow me to enter anything into the prompt box. What to do?

You can reset the security PIN by entering your DOB as per your Aadhaar, if your Account is not linked Aadhaar please put your DOB as 01-01-1970 and follow the process.

How to fix name mismatch problem of digilocker?

We are sorry to inform that in case of name mismatch you are not able to pull your documents in DigiLocker. To fetch any document in DigiLocker your Aadhaar name should exactly match with your document…

350

I can't able to download HSC/SSC marksheet of Maharashtra board. It always shows "NO Record Found". What to do?

Documents in DigiLocker are made available from the issuer's database directly. Please check the description text whether the issuer is issuing the certificate/mark sheet for particular year.You can also…

126

I am unable to add PAN to digilocker. Whenever I try, app says, "unable to process" and "request is pending". Is there any way out of this?

I forgot my security pin and date of birth that my friend has filled. How i can login to Digilocker?

You can reset the security PIN by entering your DOB as per your Aadhaar, if your Account is not linked Aadhaar please put your DOB as 01-01-1970 and follow the process.

What to do as I cannot login into my digilocker account as when I am entering the pin it is showing an error?

Digilocker is up after the scheduled maintenance.

I'm unable to get my vehicle insurance. Always it's showing request is pending. Then after some time it shows not available. What to do?

Extremely sorry for the inconvenience caused.There is some issue going on at our end and our concerned team is working relentlessly to resolve the issue at the earliest.We request you to retry after some…

113

My RC is showing correctly in mParivahan but when I try to find it on Digilocker, it says "details not matching" and verification pending and does not further link.What to do?

I have forgotten the pin to my Digilocker account and also I don't have the mobile number which is linked to my Digilocker account and my mobile linked to Digilocker account is the same as mobile linked to aadhar. How can I recover my account?

You can reset the security PIN by entering your DOB as per your Aadhaar, if your Account is not linked Aadhaar please put your DOB as 01-01-1970 and follow the process.

My Madhya Pradesh DL got approved 3-4 days ago. I got the message for the same on the day it got approved with my DL No. and stating that please download it on DigiLocker, But I am unable to get my DL in my DigiLocker, If I enter my DL No. in DigiLocker it gives a message - Please enter the DL No. printed on your driving license card. What to do?

Please ensure your name in Aadhaar and DL/RC is the same.

Can you please help delete the Digilocker account created earlier using a mobile number?

Dear user, You have to request on our helpdesk for any account deletion-related query. Digilocker Helpdesk

My Karnataka DL number is 19XXX/08-09. What should I enter in Digilocker?

Please ensure your name in Aadhaar and DL/RC is the same.

I am unable to download my CTET July 2019 certificate from Digilocker. It says ' request is pending'. What is the solution to this problem?

I am not able to login my digilocker account because I dont remember the pin and previously it ask for password.I have the password.But I dont have pin.How can I login because when I click forget pin it asks for aadhar and date of birth but when I enter my details it asks to enter correct dob?

You can reset the security PIN by entering your DOB as per your Aadhaar, if your Account is not linked Aadhaar please put your DOB as 01-01-1970 and follow the process.

I forget the security pin and the mobile number I register in Digilocker. Now I have uploaded the new mobile number on my aadhaar card but I'm not receiving the OTP on new mobile number. How I can open my Digilocker account ?

You can reset the security PIN by entering your DOB as per your Aadhaar, if your Account is not linked Aadhaar please put your DOB as 01-01-1970 and follow the process.

I am from Andhra Pradesh and I am unable to pull my driving licence in Digi locker. Its throwing an error as "no driving licence found for the given details'. Even I am unable to fetch in Mparivaahan. But through Andhra Pradesh transport website I have seeded my aadhar to driving licence.

Sorry for the inconvenience. Kindly check your DL details on Parivahan website. The site is provided by Transport department and if it is available there then it will be available in DigiLocker…

309

My DigiLocker app is not opening nor is the website on my iPhone. I tried restarting my phone. I deleted the app and when I tried to reinstall its not opening. What to do?

This might be a temporary issue. Please re-try later.

Digiloker issuer service is currently unavailable. It says please try later. what to do?

This might be a temporary issue, please re-try later.

482

After the recent update my DigiLocker is not opening. I uninstalled and reinstalled it but still it won’t open. Please give solution.

This might be a temporary issue. Please re-try later.

I've got my car driving license in Telangana on 30th Nov 2021 and it is available in the RTA m-wallet app. But I'm unable to sync it with Digilocker. How to proceed with it?

Sorry for the inconvenience. Kindly check your DL details on Parivahan website. The site is provided by Transport department and if it is available there then it will be available in DigiLocker…

235

How can I upload MP driving license on digilocker? My DL fomat is MP09N-2021-1234567

Please ensure your name in Aadhaar and DL/RC is the same.

I don't know my username or PIN of my DigiLocker. If i try the forgot PIN option, it says provide more details to verify your account but there are no more blanks to give more details. What should I do?

You can reset the security PIN by entering your DOB as per your Aadhaar, if your Account is not linked Aadhaar please put your DOB as 01-01-1970 and follow the process.

I passed out from class Xth in 2013 and I am unable to download Class X pass certificate on digilocker, It says, "No records found". What to do?

I had updated my digilocker and then it's not opening and showing App not installed and then it automatically closed.What to do?

This might be a temporary issue. Please re-try later.

I’m not able to get my caste, date of birth, residence certificates in DigiLocker, and driving license also not coming. It’s saying that no records were found. what to do as my state is Telangana?

I am not able to download my 10th and 12th passing certificates from Digilocker. Its showing no records available. Though I passed 10th in 2019 and 12th in 2021.What to do?

I tried to download my covid vaccination certificate to my Digilocker. But it says No record is available in issuer database. What to do?

How to download degree certificate of VTU University from bangalore region in Digilocker?

Digital Certificates from VTU are not yet uploaded by the University. They will be made available as soon as University uploads the same.

1635

I have changed my registered number because of lost old one. I have already update it in my adhaar,but it still shows previous number in digilocker by which I couldn't get the OTP. What to do?

Please raise a ticket using the link Digilocker Support and provide your old and new mobile number with which you have registered on DigiLocker.

When I try to download my plus two certificate in digilocker it shows miss match found in name or date of birth but actually it is same as in Aadhar card.What to do?

Please raise the concern using the link Digilocker Support. Please ensure name in school records and Aadhaar records is same.

How do I get my cbse certificates in Digilocker because it shows name different or mismatch?

The name in Aadhaar and CBSE records should match. This is the primary requirement to fetch any document in DigiLocker.

How can I unlink my aadhar from Digilocker?

There is no procedure to de-link. If you are willing to delete your account please write to us at Digilocker Support

When I had created digilocker account, it was password oriented. It now asks for 6 digit pin, that I had never setup. On trying the "forgot password" OTP comes but nothing happens. Its stuck on the same page whether on app, laptop browser or mobile browser. Cannot reset or login. What to do now?

You can reset the security PIN by entering your DOB as per your Aadhaar, if your Account is not linked Aadhaar please put your DOB as 01-01-1970 and follow the process.

Team Digilocker

Ministry of Electronics & IT (MeitY)

How to remove documents from digilocker if its not shown in delete option in 3 dots?

Can i add my spouse's aadhaar,pan, vaccine certificate in my Digilocker?

I have once downloaded my University of Petroleum and Energy Studies degree certificate from Digilocker. However, now it's not there in issued docs. What should I do?

What to do as digilocker is fetching somebody else's result when I entered my 12th details?

I lost my original diploma certificate.I tried to get duplicate diploma certificate from digilocker, they ask for regn no . What is this regn no. ?

Why is there a cross on my migration certificate on the controller of examinations stamp in Digilocker?

How can i update new number to Digilocker without the older number as I've lost the older registered number of digilocker?

My vehicle chassis no: always says mismatch in Digilocker. Tried multiple times and that vehicle RC book could not be fetched. Is this chassis number mistakenly entered in Digilocker system?

Why am I not able to add recently obtained Andhra Pradesh Driving license to Digiloker?

I login my account with Aadhar No but I'm unable to download my Aadhar Card. How can I download my Aadhar Card?

Is Mumbai University certificate available on digital locker?

How to delete someone others document like COVID vaccination certificate , by mistakely issued to my Digilocker account?

What should I do if I don't know the digilocker pin and i don't have access to my old registered phone number?I have my aadhar card.

How to solve request pending issues on claiming cowin vaccine certificate on digilocker?

My DL is available on the ministry of transport site but still, it is not available in Digilocker. Why?

My DL is available on the ministry of transport site but still, it is not available in Digilocker. Why?

My DL is updated in parivahan but not getting in digi locker. What to do?

I can't log into digilocker using my security pin, When i try to reset pin, the app doesn't allow me to enter anything into the prompt box. What to do?

How to fix name mismatch problem of digilocker?

I can't able to download HSC/SSC marksheet of Maharashtra board. It always shows "NO Record Found". What to do?

I am unable to add PAN to digilocker. Whenever I try, app says, "unable to process" and "request is pending". Is there any way out of this?

I forgot my security pin and date of birth that my friend has filled. How i can login to Digilocker?

What to do as I cannot login into my digilocker account as when I am entering the pin it is showing an error?

I'm unable to get my vehicle insurance. Always it's showing request is pending. Then after some time it shows not available. What to do?

My RC is showing correctly in mParivahan but when I try to find it on Digilocker, it says "details not matching" and verification pending and does not further link.What to do?

I have forgotten the pin to my Digilocker account and also I don't have the mobile number which is linked to my Digilocker account and my mobile linked to Digilocker account is the same as mobile linked to aadhar. How can I recover my account?

Can you please help delete the Digilocker account created earlier using a mobile number?

My Karnataka DL number is 19XXX/08-09. What should I enter in Digilocker?

I am unable to download my CTET July 2019 certificate from Digilocker. It says ' request is pending'. What is the solution to this problem?

I am not able to login my digilocker account because I dont remember the pin and previously it ask for password.I have the password.But I dont have pin.How can I login because when I click forget pin it asks for aadhar and date of birth but when I enter my details it asks to enter correct dob?

I forget the security pin and the mobile number I register in Digilocker. Now I have uploaded the new mobile number on my aadhaar card but I'm not receiving the OTP on new mobile number. How I can open my Digilocker account ?

I am from Andhra Pradesh and I am unable to pull my driving licence in Digi locker. Its throwing an error as "no driving licence found for the given details'. Even I am unable to fetch in Mparivaahan. But through Andhra Pradesh transport website I have seeded my aadhar to driving licence.

My DigiLocker app is not opening nor is the website on my iPhone. I tried restarting my phone. I deleted the app and when I tried to reinstall its not opening. What to do?

Digiloker issuer service is currently unavailable. It says please try later. what to do?

After the recent update my DigiLocker is not opening. I uninstalled and reinstalled it but still it won’t open. Please give solution.

I've got my car driving license in Telangana on 30th Nov 2021 and it is available in the RTA m-wallet app. But I'm unable to sync it with Digilocker. How to proceed with it?

How can I upload MP driving license on digilocker? My DL fomat is MP09N-2021-1234567

I don't know my username or PIN of my DigiLocker. If i try the forgot PIN option, it says provide more details to verify your account but there are no more blanks to give more details. What should I do?

I passed out from class Xth in 2013 and I am unable to download Class X pass certificate on digilocker, It says, "No records found". What to do?

I had updated my digilocker and then it's not opening and showing App not installed and then it automatically closed.What to do?

I’m not able to get my caste, date of birth, residence certificates in DigiLocker, and driving license also not coming. It’s saying that no records were found. what to do as my state is Telangana?

I am not able to download my 10th and 12th passing certificates from Digilocker. Its showing no records available. Though I passed 10th in 2019 and 12th in 2021.What to do?

I tried to download my covid vaccination certificate to my Digilocker. But it says No record is available in issuer database. What to do?

How to download degree certificate of VTU University from bangalore region in Digilocker?

I have changed my registered number because of lost old one. I have already update it in my adhaar,but it still shows previous number in digilocker by which I couldn't get the OTP. What to do?

When I try to download my plus two certificate in digilocker it shows miss match found in name or date of birth but actually it is same as in Aadhar card.What to do?

How do I get my cbse certificates in Digilocker because it shows name different or mismatch?

How can I unlink my aadhar from Digilocker?

When I had created digilocker account, it was password oriented. It now asks for 6 digit pin, that I had never setup. On trying the "forgot password" OTP comes but nothing happens. Its stuck on the same page whether on app, laptop browser or mobile browser. Cannot reset or login. What to do now?

No questions added by Team Digilocker.

I have once downloaded my University of Petroleum and Energy Studies degree certificate from Digilocker. However, now it's not there in issued docs. What should I do?

Can i add my spouse's aadhaar,pan, vaccine certificate in my Digilocker?

How to remove documents from digilocker if its not shown in delete option in 3 dots?

I have entered correct DL/RC details but I am getting the message "No records found with the details entered by you."What to do?

Can we add Learner Licence in Digi Locker?