Home |Team Digilocker Team Digilocker Ministry of Electronics & IT (MeitY) 188 Answers, 3591 Claps, 146429 Views Share × Feeds Questions Answers Can you please help delete the Digilocker account created earlier using a mobile number? Dear user, You have to request on our helpdesk for any account deletion-related query. Digilocker Helpdesk 1 0 20 I am from Andhra Pradesh and I am unable to pull my driving licence in Digi locker. Its throwing an error as "no driving licence found for the given details'. Even I am unable to fetch in Mparivaahan. But through Andhra Pradesh transport website I have seeded my aadhar to driving licence. Sorry for the inconvenience. Kindly check your DL details on Parivahan website. The site is provided by Transport department and if it is available there then it will be available in DigiLocker… 1 0 58 My DigiLocker app is not opening nor is the website on my iPhone. I tried restarting my phone. I deleted the app and when I tried to reinstall its not opening. What to do? This might be a temporary issue. Please re-try later. 1 0 27 Digiloker issuer service is currently unavailable. It says please try later. what to do? This might be a temporary issue, please re-try later. 1 0 65 After the recent update my DigiLocker is not opening. I uninstalled and reinstalled it but still it won’t open. Please give solution. This might be a temporary issue. Please re-try later. 1 0 13 I've got my car driving license in Telangana on 30th Nov 2021 and it is available in the RTA m-wallet app. But I'm unable to sync it with Digilocker. How to proceed with it? Sorry for the inconvenience. Kindly check your DL details on Parivahan website. The site is provided by Transport department and if it is available there then it will be available in DigiLocker… 1 0 12 I had updated my digilocker and then it's not opening and showing App not installed and then it automatically closed.What to do? This might be a temporary issue. Please re-try later. 1 0 8 How to download degree certificate of VTU University from bangalore region in Digilocker? Digital Certificates from VTU are not yet uploaded by the University. They will be made available as soon as University uploads the same. 1 0 460 I have changed my registered number because of lost old one. I have already update it in my adhaar,but it still shows previous number in digilocker by which I couldn't get the OTP. What to do? Please raise a ticket using the link Digilocker Support and provide your old and new mobile number with which you have registered on DigiLocker. 1 0 22 When I try to download my plus two certificate in digilocker it shows miss match found in name or date of birth but actually it is same as in Aadhar card.What to do? Please raise the concern using the link Digilocker Support. Please ensure name in school records and Aadhaar records is same. 1 0 67 How do I get my cbse certificates in Digilocker because it shows name different or mismatch? The name in Aadhaar and CBSE records should match. This is the primary requirement to fetch any document in DigiLocker. 1 0 13 How can I unlink my aadhar from Digilocker? There is no procedure to de-link. If you are willing to delete your account please write to us at Digilocker Support 1 0 8 My registered mobile number is lost and password. How can I update digilocker account? You can retry login using your Aadhaar number 1 2 41 How to convert my old DL KA53/DL/11450/0709 to the format which digilocker accepts? Kindly check your DL details on https://parivahan.gov.in/rcdlstatus/?pur_cd=101 . The site is provided by the Transport department and if it is available there then it will be available in DigiLocker… 1 0 153 I tried from both web and digilocker app to add my adhar card details.But after entering the OTP it is throwing authentication failed error.Why? There is some issue going on at UIDAI end. We are working with UIDAI and trying to resolve the same at the earliest. Kindly retry after few days.Extremely sorry for the inconvenience caused. 1 0 45 I lost my registered mobile number in digilocker. How i get migration certificate urgently? You can now login via your Adhaar number 1 0 26 I am unable to open the Digilocker app. It keeps crashing everytime I open it. I tried reinstalling, restarting the phone. I use Samsung S21 plus and OS is Android 12 based UI4.0. What to do? This might be a temporary issue. Please re-try later. 1 0 21 From past 3 weeks i have been trying to add my aadhar card to digilocker, and after entering otp it says authentication error. How to add my aadhar card. But in case of pan card, i have been able to add successfully. Can anyone help? Please retry using DigiLocker web. 1 0 344 I deleted the 12th marksheet document from Digilocker. But now I am unable to recover it. How can I get that document now? Kindly login through DigiLocker web and try to fetch the desired document once again. 1 0 16 My aadhar card is linked with my mobile number. And when I am downloading aadhar card on digilocker. After writing OTP, it is showing error time and again. What to do now? This might be a temporary issue. Please re-try again. 1 0 25 I have updated my aadhar dob. So I want to update dob in digilocker. How to do it? You are required to update your data in profile section and you will be able to see your updated Aadhaar details. 1 0 22 Authentication failed [k-100] error comes when I try to link aadhar to Digilocker. How to fix this? There is some issue going on at UIDAI end. We are working with UIDAI and trying to resolve the same at the earliest. Kindly retry after few days.Extremely sorry for the inconvenience caused. 1 0 343 How to download PUC certificate of two wheeler in Digilocker? PUC certificates are not yet available in DigiLocker. We are into discussions with the deprartment. 1 0 9 When i try to download adhar from digilocker,after getting OTP it says i have an authentication problem. Why is that? This might be a temporary issue. Please re-try again. 1 0 27 Telangana driving is not getting it in digilocker. What to do? Sorry for the inconvenience. Kindly check your DL details on Parivahan website. The site is provided by Transport department and if it is available there then it will be available in DigiLocker… 1 0 9 I have forgotten Digilocker's security pin. When I enter my date of birth,it asks for 'correct' dob? Please raise your concern at Digilocker Support and provide mobile number and copy of your Aadhaar card. 1 0 7 What to do as I am unable to open Digilocker even after reinstalling it? This might be a temporary issue. Please re-try later. 1 0 7 My Digilocker is not working as it shows 'there is no internet connection' even when I am using mobile data.I cannot get access to this app.What to do? This might be a temporary issue. Please re-try later. 1 0 28 When I tried to login my digilocker app after using my mobile no. Password and the correct OTP it again and again showing the same login page. How can I login? This might be a temporary issue. Please re-try again. 1 0 21 I forget my digilocker password. I am unable to regenerate it. After verifying mobile OTP, the next step is not working.What to do? This might be a temporary issue. Please re-try again. 1 0 6 I'm unable to open the Digilocker app as it keeps crashing everytime I open it. I tried clearing cache, clearing data, reinstalling, restarting the phone, leave the beta programme etc. But nothing seems to be working. It is still crashing everytime. The phone I use is Pixel 4A and I'm running Android 12 Beta 5 version. What can I do to resolve this? Sorry for the inconvenience, Please reinstall the app and download latest verion from Google Playstore. You will be able to enjoy DigiLocker services. 1 7 122 I couldn't find my Kerala driving license from issued documents in Digilocker. Which partner should I select? In what format should I put DL on form? Sorry for the inconvenience. Kindly check your DL details on Parivahan website. The site is provided by Transport department and if it is available there then it will be available in DigiLocker… 1 0 1 Why am I not able to add my Andhra Pradesh Driving Licence to Digilocker? Sorry for the inconvenience. Kindly check your DL details on Parivahan website. The site is provided by Transport department and if it is available there then it will be available in DigiLocker… 1 0 16 How to get Andhra Pradesh Driving License to Digilocker , whenever I try to upload the DL, it shows there is no doc with the no. Is it because the AP driving license is not supported by Parivahan app and digilocer only fet hes data from parivahan app for Driving License related services? Sorry for the inconvenience. Kindly check your DL details on Parivahan website. The site is provided by Transport department and if it is available there then it will be available in DigiLocker… 1 0 25 Getting a constant error when validating aadhar otp. It says you have exceeded the number of times to validate otp. Even though I have done it only once. Waited for 24 hrs and tried again, but it shows same error.What to do? Please report your issue along with your registered mobile no and Aadhaar no using Digilocker Support Page 1 0 101 I need to link aadhar to Digilocker for getting my documents. It reaches till getting the otp to my registered number. But when i type the otp it shows exceeded the limit to validate otp. What should i do? Please report your issue along with your registered mobile no and Aadhaar no using Digilocker Support Page 1 0 44 I have applied for my 10th and 12th marksheets but it is showing request is pending from both app and webpage.I am from CBSE board.What to do? You request has been recieved by DigiLocker, due to peak load many requests are in queue, we hope you must have received your marksheet and certificates by this time.If issue persist please report at… 1 0 61 I am trying to get my marksheet and passing certificate of 12 CBSE from digilocker but it's giving me error of "something went wrong" and also there 'pending document' written on both the files. How do i download it now? You request has been recieved by DigiLocker, due to peak load many requests are in queue, we hope you must have received your marksheet and certificates by this time.If issue persist please report at Digilocker… 1 0 2492 What to do as I got this error saying digilocker account already exists with this Aadhaar number? Try login using your aadhaar number. 1 11 216 My CBSE class XII result have been declared at 2pm on 30th july 2021, but still whenever I try to pull my marksheet through digilocker it just says pending document and loads, after some time it shows an error. What to do? Your request has been recieved by DigiLocker, due to peak load many requests are in queue. We hope you must have received your marksheet and certificates by this time.If the issue persists please report… 1 0 64 There are different numbers registered with my adhaar card and digilocker account. I have lost the sim with which I had registered on digilocker. How to login into digilocker because I am not able to get the otp as it is going on the number I have lost? Kindly provide your aadhaar copy and registered mobile number using the link given below https://support.digitallocker.gov.in/open 1 0 136 What to do as I am unable to download my driving licence and vehicle insurance from Digilocker? Sorry for the inconvenience. Kindly check your DL details on Parivahan website. The site is provided by Transport department and if it is available there then it will be available in DigiLocker… 1 0 3 In how many days can we see the marksheet of NIOS in Digilocker after the declaration of result? Dear Candidate, That will be made available as soon as we receive the data from NIOS 1 0 177 Why Digilocker is showing pending documents? I need my 12th passing certificate and its not opening. You request has been recieved by DigiLocker, due to peak load many requests are in queue, we hope you must have received your marksheet and certificates by this time.If issue persist please report at Digilocker… 1 44 4106 I am not able to fetch my Aadhar card from Digilocker.It is not opening and showing the yellow arrow. I have tried to refresh it many times too still not able to access it. What to do? Please try to login using DigiLocker website and check again. In case issue still persists write back to us with screenshot of error and your Aadhaar number at https://support.digitallocker.gov.in/open… 1 0 1186 How to get Punjab driving license in Digilocker? I am not able to. Showing error 404 Sorry for the inconvenience. Kindly check your DL details on Parivahan website. The site is provided by Transport department and if it is available there then it will be available in DigiLocker… 1 0 7 I tried to upload my 2nd PUC Marksheet to Digilocker. But it's not opening and yellow arrow mark is visible.What to do? Please try downloading using DigiLocker Web. 1 0 90 I am unable to link my driving licence from Hyderabad to Digilocker. My mobile number and aadhaar are linked to driving licence. What to do? Kindly check your DL details on https://parivahan.gov.in/rcdlstatus/?pur_cd=101 . The site is provided by Transport department and if it is available there then it will be available in DigiLocker… 1 0 76 I have successfully got 2 Registration certificates (RC) into my Digilocker. My third vehicle chassis no: always says mismatch in Digilocker. Tried multiple times and that vehicle RC book could not be fetched. Please note that I could fetch vehicle insurance when same chassis number & vehicle number. Is this chassis number mistakenly entered in Digilocker system? Kindly share your RC details to https://support.digitallocker.gov.in/open and ensure you are entering the correct Chassis number while attempting to fetch the RC. 1 0 722 I have pulled my 10th and 12th certificates through Digilocker. However the document says 'Document Pending' and I can't access the document. How should I proceed? Please try fetching the document using DigiLocker Web. 1 0 415 No questions added by Team Digilocker. In Digilocker, while signing in OTP is sending to some number which is not registered to my Aadhar. My Aadhar registered no. ends with 0147 but OTP is sending to no. ends with 0799 which I never had. What to do ? Please reach the nearest Aadhaar Kendra and get the corrections done with the correct registered mobile number. 1 0 6 Can you please help delete the Digilocker account created earlier using a mobile number? Dear user, You have to request on our helpdesk for any account deletion-related query. Digilocker Helpdesk 1 0 20 How to get Punjab driving license in Digilocker? I am not able to. Showing error 404 Sorry for the inconvenience. Kindly check your DL details on Parivahan website. The site is provided by Transport department and if it is available there then it will be available in DigiLocker… 1 0 7 What to do as I am unable to download my driving licence and vehicle insurance from Digilocker? Sorry for the inconvenience. Kindly check your DL details on Parivahan website. The site is provided by Transport department and if it is available there then it will be available in DigiLocker… 1 0 3 How to get Andhra Pradesh Driving License to Digilocker , whenever I try to upload the DL, it shows there is no doc with the no. Is it because the AP driving license is not supported by Parivahan app and digilocer only fet hes data from parivahan app for Driving License related services? Sorry for the inconvenience. Kindly check your DL details on Parivahan website. The site is provided by Transport department and if it is available there then it will be available in DigiLocker… 1 0 25
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