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Team Digilocker

Ministry of Electronics & IT (MeitY)

829 Answers, 20845 Claps, 1021418 Views

I want to create ABC ID. But it's not happening, can't able to login using aadhar, it throws invalid response error after entering the correct OTP. How can i login to digilocker?

This was a temporary issue. Digilocker platform is working fine now.

Why does it display 'Invalid response 499' when attempting to log in using Aadhar OTP on DigiLocker?

This was a temporary issue. Digilocker platform is working fine now.

Why i get "invalid response" when i enter otp for forgotten pin?

This was a temporary issue. Digilocker platform is working fine now.

Why I am unable to open my digi locker after entering the correct details from aadhar card?

Try to login using your Aadhaar. If issue persist please raise a ticket using the link.

I am unable to link my Mother's PAN card with AADHAR and it keeps failing with the error "DOB mismatch" even though the DOB printed on both the cards are the same. How can I get it linked?

Try to refresh the aadhaar and then try to fetch the PAN.

Digi locker is not opening. So I uninstalled the app and reinstalled it is asking for verification. When I give my Aadhar number it shows already verified but still asking for verification. What to do?

Try to refetch your aadhaar in your digilocker.

There is someone else adharcard issued on my digilocker account, so there is two adharcard in my account. How to delete the adharcard of that person from issued section of my digilocker account ?

Please raise a ticket using the link Digilocker Support.

Can I edit my gender if it's mistakenly written wrong in my ABC ID that I created?

Yes, It can be changed as per your DigiLocker account and for that you have to raise a ticket on Digilocker Support. Our support team will assist you accordingly.

235

I am unable to create a Digilocker account as there is already an account existing with my aadhaar, but when I tried logging in using the mobile number and Aadhar, it says my number and Aadhar is invalid. How do I delete the first account and create a new one?

Please raise a ticket using the link Digilocker Support

Why Error: Invalid_Response, Error Description: Invalid response received from Digilocker?

This was a temporary issue. Digilocker platform is working fine now.

386

For making ABC ID, i need to access the Digilocker account but it asks for OTP and i don't have my number and also my Aadhar doesn't have any number linked. So how can I access my Digilocker account?

Kindly note to access Digilocker you essentially need to have a mobile no and Your Aadhaar Card only then you can access your Digilocker account. In case of any issue, you have to raise a ticket on Digilocker…

209

Why is my ABC Id card showing wrong name? It shows my sister's name on ABC ID. But the picture and date of birth is mine. What to do?

It seems your DigiLocker account has been created with your family member's account number whose details are being reflected in the account in order to avoid such issues please register with your own…

341

I'm not able to enter the institution name for ABC ID. What will I do?

Please note after login to your DigiLocker account in search document section you can search Academic Bank of Credits from here you can select your Institution Name from Dropdown. In case of any issue,…

1111

I created my ABC ID from Digilocker. I got all my information correct and the ID has been issued. But I don't know my username. How to know my username?

Kindly note your registered mobile number is your User Id.

I tried fetching my ABC Id through digilocker but I did not find my college(affiliated to VTU) name. So, created it, by enter University as VTU. But my mates, did it with website (abc.gov.in), were able to enter the college name. How do I rectify it?

Please note after login to your DigiLocker account in search document section you can search Academic Bank of Credits from here you can select your college Name from Dropdown. In case of any issue, you…

448

How can i apply for abc id if my university is not in the the list given?

Please note that Academic bank of Credits are made available on DigiLocker only when the institution has provided its records on NAD. You can request your institution to provide its digital awards.

305

I am unable to issue any document because the mobile number linked with my aadhar is not in use now and thus cant get otp there. How can i issue my abc id?

Kindly update your Mobile no with Aadhaar card at your nearest Aadhaar center ,after this complete your eKYC on DigilLocker and then can create your ABC ID through DigiLocker by Search document…

118

I am unable to issue any document because the mobile number linked with my aadhar is not in use now and thus cant get otp there. How can i issue my abc id?

Kindly update your Mobile no with Aadhaar card at your nearest Aadhaar center ,after this complete your eKYC on DigilLocker and then can create your ABC ID through DigiLocker by Search document…

118

Since I am unable to download my migration certificate from Digilocker due to my Aadhar not being linked to my phone number, what alternative methods are available for me to obtain and download my certificate?

Linking of Aadhaar is mandatory to fetch any certificate from DigiLocker.

My abc card is coming out in my friends name although i provided my correct details as well as i did it from my digilocker account. How to fix this?

Please raise a ticket on Digilocker Support with all details like your ABC ID, Registered mobile number and scanned copy of your Aadhaar card. Our support team will assist you accordingly.

How do I check if I have provided the correct roll number during the creation of my ABC account?

Please raise a ticket on Digilocker Support with all details like your ABC ID, Registered mobile number and scanned copy of your Aadhaar card. Our support team will assist you accordingly.

169

I have an older mobile number which is linked with my aadhar but I am not having it now. I need to create an ABC ID before the last date to apply for my masters. How can I get my digilocker verified as OTP being sent to the older no.?

Kindly update your current Mobile no with Aadhaar card at your nearest Aadhaar center, after that complete your eKYC on DigilLocker and then create your ABC ID through DigiLocker. In case of any issue,…

How to add two universities in my ABC id? I have been doing two courses one in regular and another in open mode from two different universities.

You can select only one university at a time from the dropdown.

605

My ABC ID is registered with my father's name because I registered with digilocker details. Will it pose any problem in future?

You can update your name by raising a ticket on Digilocker Support with your roll no, Registered mobile number and scanned copy of your Aadhaar card. Our support team will assist you accordingly.…

226

If I update my adhaar details on ABC ID will the ABC ID number remain same?

Kindly note that ABC ID number will remain same if you will update your Aadhaar.

333

Which university i need to select while creating the abc id, the one from I graduated or the one I want to take admission for pg course?

You can update your Institution name any time form your DigiLocker Account.

Whenever I logged in digilocker, it asks me to verify my Aadhar. When I submit my credentials it shows the error that "Aadhaar number already registered with DigiLocker". How am I suppose to resolve this issue?

Please raise a ticket using the link Digilocker Support.

Why does it show "Cancelled" when I try to download my Aadhaar card to my DigiLocker? Also, I am not receiving the OTP for verification. How to fix it?

Please ensure your mobile number is linked to your aadhaar. Please raise a ticket using the link.

What can I do if my abc accounts is registered with parents adhaar?

To update your ABC ID kindly raise a ticket on Digilocker Support.

109

When I make my ABC ID Card, my name spelling was not updated on Digilocker and Aadhar. But now it was updated. But I don't know how to update this in the ABC ID card now ?

Please create a ticket regarding your issue on DigiLocker Support.

450

How to verify institution name in abc id?

Please create a ticket regarding your issue on DigiLocker Support. Our support team will let you know about your institution type and institution name.

518

How can I update my Aadhaar photo in my DigiLocker account? Even though I have updated my Aadhaar photo, my DigiLocker account still shows the previous photo.

Aadhaar Photo will be shown in your profile.

Is it safe to provide my 6-digit DigiLocker PIN on the website "https://www.delta.exchange" for digital verification with my Aadhaar card?

It is requested not to share your credentials with any agency/website.

How to create Digilocker account for my kids as their Aadhaar is also linked to my mobile number?

One DigiLocker account can have one aadhaar linked.

What should I do if I am unable to create an ABC ID and it shows that the number is already registered, but I don't know the PIN and I haven't verified my Aadhaar?

Please Sign Up into the DigiLocker by using Aadhaar and then fetch your ABC ID card on DigiLocker.

124

Can i get ABC ID for NRI Students? While registering it is asking for institution and my school - Gems our own indian high school is not appearing. What to do?

There is no provision of ABC ID card for NRI students right now.

If my aadhar card is already exists, then how can I get my ABC no.?

Please login into the DigiLocker account by using your Aadhaar number and fetch your ABC ID card.

453

I’m not able to login to my previous digilocker account. I go to forgot password and try to login through my Adhaar card number it doesn’t accept my otp saying “Some technical error occured. [#timeout-s]” and if I use my number it says incorrect DOB. What to do?

Please raise a ticket using the link Digilocker Support.

Can I convert unverified DigiLocker account to verified DigiLocker account? or I will have to delete unverified Digilocker account to get Verified DigiLocker account as I am not able to verify my Adhaar card.

Please raise a ticket using the link Digilocker Support.

What should I put in Institution name when asked while creating abc ID when I haven't taken admission in any college yet? Should I Opt for NONE and can that be changed later after I get admission?

Yes

807

What to do when I created the ABC id from chrome and added a wrong college but in the app they are again asking me for college. Do I have to add the previous one or any new college I am going to take admission?

Yes, you can update your Institution name on DigiLocker

131

I can't get abc id. I can't type institution type. What to do?

You have to select Institution type and name from the dropdown.

737

How to change the user name once we create ABC ID in Digilocker?

Username cannot be changed or modified.

213

My aadhaar mobile number is wrong in my aadhaar card. How can I create abc id?

Kindly update your mobile number in Aadhaar by visiting nearest enrollment centre.

How to check if your ABC ID is linked to aadhar card?

It is not possible to create ABC ID without Aadhaar eKYC

266

How to check the institution affiliated with your ABC ID after creation? And how to change the institution if you've selected the wrong one?

You can update your institution name through DigiLocker.

765

How to change date of birth in Academic bank of credits (ABC) ID Card ?

Date of birth shown in ABC ID is displayed from the Aadhaar card. Please go to Aadhaar center and get your DOB updated so that the same DOB can be shown on ABC ID.

503

How can i open digilocker from Nepal ? I am an international students in Kurukshetra University. How can i get my university documents in digilocker?

For opening a DigiLocker account, you have to have an Indian Mobile number and Aadhar linking for fetching any document in DigiLocker.

236

I can't open the Digilocker app in Saudi Arabia. How to open it?

Due to Geo-fencing issues the app may not operational.

381

In uidai app, aadhaar address is correct. In digilocker app, address is old address. Why is it showing like this?

Please refresh your aadhaar in DigiLocker; Refetch the aadhaar.

Team Digilocker

Ministry of Electronics & IT (MeitY)

I want to create ABC ID. But it's not happening, can't able to login using aadhar, it throws invalid response error after entering the correct OTP. How can i login to digilocker?

Why does it display 'Invalid response 499' when attempting to log in using Aadhar OTP on DigiLocker?

Why i get "invalid response" when i enter otp for forgotten pin?

Why I am unable to open my digi locker after entering the correct details from aadhar card?

I am unable to link my Mother's PAN card with AADHAR and it keeps failing with the error "DOB mismatch" even though the DOB printed on both the cards are the same. How can I get it linked?

Digi locker is not opening. So I uninstalled the app and reinstalled it is asking for verification. When I give my Aadhar number it shows already verified but still asking for verification. What to do?

There is someone else adharcard issued on my digilocker account, so there is two adharcard in my account. How to delete the adharcard of that person from issued section of my digilocker account ?

Can I edit my gender if it's mistakenly written wrong in my ABC ID that I created?

I am unable to create a Digilocker account as there is already an account existing with my aadhaar, but when I tried logging in using the mobile number and Aadhar, it says my number and Aadhar is invalid. How do I delete the first account and create a new one?

Why Error: Invalid_Response, Error Description: Invalid response received from Digilocker?

For making ABC ID, i need to access the Digilocker account but it asks for OTP and i don't have my number and also my Aadhar doesn't have any number linked. So how can I access my Digilocker account?

Why is my ABC Id card showing wrong name? It shows my sister's name on ABC ID. But the picture and date of birth is mine. What to do?

I'm not able to enter the institution name for ABC ID. What will I do?

I created my ABC ID from Digilocker. I got all my information correct and the ID has been issued. But I don't know my username. How to know my username?

I tried fetching my ABC Id through digilocker but I did not find my college(affiliated to VTU) name. So, created it, by enter University as VTU. But my mates, did it with website (abc.gov.in), were able to enter the college name. How do I rectify it?

How can i apply for abc id if my university is not in the the list given?

I am unable to issue any document because the mobile number linked with my aadhar is not in use now and thus cant get otp there. How can i issue my abc id?

I am unable to issue any document because the mobile number linked with my aadhar is not in use now and thus cant get otp there. How can i issue my abc id?

Since I am unable to download my migration certificate from Digilocker due to my Aadhar not being linked to my phone number, what alternative methods are available for me to obtain and download my certificate?

My abc card is coming out in my friends name although i provided my correct details as well as i did it from my digilocker account. How to fix this?

How do I check if I have provided the correct roll number during the creation of my ABC account?

I have an older mobile number which is linked with my aadhar but I am not having it now. I need to create an ABC ID before the last date to apply for my masters. How can I get my digilocker verified as OTP being sent to the older no.?

How to add two universities in my ABC id? I have been doing two courses one in regular and another in open mode from two different universities.

My ABC ID is registered with my father's name because I registered with digilocker details. Will it pose any problem in future?

If I update my adhaar details on ABC ID will the ABC ID number remain same?

Which university i need to select while creating the abc id, the one from I graduated or the one I want to take admission for pg course?

Whenever I logged in digilocker, it asks me to verify my Aadhar. When I submit my credentials it shows the error that "Aadhaar number already registered with DigiLocker". How am I suppose to resolve this issue?

Why does it show "Cancelled" when I try to download my Aadhaar card to my DigiLocker? Also, I am not receiving the OTP for verification. How to fix it?

What can I do if my abc accounts is registered with parents adhaar?

When I make my ABC ID Card, my name spelling was not updated on Digilocker and Aadhar. But now it was updated. But I don't know how to update this in the ABC ID card now ?

How to verify institution name in abc id?

How can I update my Aadhaar photo in my DigiLocker account? Even though I have updated my Aadhaar photo, my DigiLocker account still shows the previous photo.

Is it safe to provide my 6-digit DigiLocker PIN on the website "https://www.delta.exchange" for digital verification with my Aadhaar card?

How to create Digilocker account for my kids as their Aadhaar is also linked to my mobile number?

What should I do if I am unable to create an ABC ID and it shows that the number is already registered, but I don't know the PIN and I haven't verified my Aadhaar?

Can i get ABC ID for NRI Students? While registering it is asking for institution and my school - Gems our own indian high school is not appearing. What to do?

If my aadhar card is already exists, then how can I get my ABC no.?

I’m not able to login to my previous digilocker account. I go to forgot password and try to login through my Adhaar card number it doesn’t accept my otp saying “Some technical error occured. [#timeout-s]” and if I use my number it says incorrect DOB. What to do?

Can I convert unverified DigiLocker account to verified DigiLocker account? or I will have to delete unverified Digilocker account to get Verified DigiLocker account as I am not able to verify my Adhaar card.

What should I put in Institution name when asked while creating abc ID when I haven't taken admission in any college yet? Should I Opt for NONE and can that be changed later after I get admission?

What to do when I created the ABC id from chrome and added a wrong college but in the app they are again asking me for college. Do I have to add the previous one or any new college I am going to take admission?

I can't get abc id. I can't type institution type. What to do?

How to change the user name once we create ABC ID in Digilocker?

My aadhaar mobile number is wrong in my aadhaar card. How can I create abc id?

How to check if your ABC ID is linked to aadhar card?

How to check the institution affiliated with your ABC ID after creation? And how to change the institution if you've selected the wrong one?

How to change date of birth in Academic bank of credits (ABC) ID Card ?

How can i open digilocker from Nepal ? I am an international students in Kurukshetra University. How can i get my university documents in digilocker?

I can't open the Digilocker app in Saudi Arabia. How to open it?

In uidai app, aadhaar address is correct. In digilocker app, address is old address. Why is it showing like this?

No questions added by Team Digilocker.

Can I convert unverified DigiLocker account to verified DigiLocker account? or I will have to delete unverified Digilocker account to get Verified DigiLocker account as I am not able to verify my Adhaar card.

There is someone else adharcard issued on my digilocker account, so there is two adharcard in my account. How to delete the adharcard of that person from issued section of my digilocker account ?

Whenever I logged in digilocker, it asks me to verify my Aadhar. When I submit my credentials it shows the error that "Aadhaar number already registered with DigiLocker". How am I suppose to resolve this issue?

I am unable to create a Digilocker account as there is already an account existing with my aadhaar, but when I tried logging in using the mobile number and Aadhar, it says my number and Aadhar is invalid. How do I delete the first account and create a new one?

One mobile number is linked with two Aadhar. (Husband and wife). But Digilocker accepting only one number. What should I do to register in Digilocker?

No Guides added by Team Digilocker.