Home |Team Digilocker Team Digilocker Ministry of Electronics & IT (MeitY) 890 Answers, 27022 Claps, 1407403 Views Share × Feeds Questions Answers Guides How can I add my MG University Kerala degree certificate in digilocker app? I am not able to find my University in the app to add the certificate. It might be possible that your university has not yet onboarded DigiLocker. 1 0 585 Is it possible to get RC from digilocker if vehicle is registered under company's name? Only individual owners can fetch their RC in DigiLocker. 1 0 64 Why it is showing invalid aadhar and mobile number when I try to login? If I try to sign in then it is showing already registered. It seems you have two accounts - one Aadhaar and another non-Aadhaar linked. Please raise a request to delete one account on the DigiLocker Help section. 1 0 69 My adhaar card is linked with the number that I'm not using anymore. So the otp is going on another number due to which I can't create my abc id and i need abc id for exams. How can i create abc id without phone number linked to my account? You are requested to update your latest phone number from aadhaar kendra. 1 0 471 मैंने आधार कार्ड अपडेट कर लिया है | abc आईडी में नाम और जन्मतिथि में बदलाव नहीं हो रहा है | मैंने डिजिलॉकर में abc आईडी को डिलीट किया, आधार को रिफ्रेश किया, वापिस बनाया, लेकिन वो चेंज नहीं हो रहा था तो मुझे क्या करना चाहिए Please raise a ticket on NAD portal. 1 0 397 Can we access Digilocker app from UAE? Due to security reasons, it is only available in India Sub Constinent. 1 0 173 My 12th CBSE results have been declared on 2020. I’m unable to fetch my 12th mark sheet in Digilocker as it shows failed to decrypt payload or invalid JSON. What to do? This might be a temporary issue. Please try to fetch record once again. 1 0 82 When i am creating my ABC id. I put wrong information about my college Roll no. Is that an issue? If so, how to correct it? This is not a problem, you can also fix it by creating ABC ID again through DigiLocker. 1 0 1764 I have studied in Autonomous college which is affiliated with Bangalore University. I lost my marks cards. When am trying to extract the marks card in Digilocker it is not coming up. Does it mean the college is not registered in NDA? You are requested to contact your University for such issue. 1 0 127 I want to create ABC ID. But it's not happening, can't able to login using aadhar, it throws invalid response error after entering the correct OTP. How can i login to digilocker? This was a temporary issue. Digilocker platform is working fine now. 1 0 393 Why does it display 'Invalid response 499' when attempting to log in using Aadhar OTP on DigiLocker? This was a temporary issue. Digilocker platform is working fine now. 1 152 3924 Why i get "invalid response" when i enter otp for forgotten pin? This was a temporary issue. Digilocker platform is working fine now. 1 0 55 Why I am unable to open my digi locker after entering the correct details from aadhar card? Try to login using your Aadhaar. If issue persist please raise a ticket using the link. 1 0 32 While opening the digilocker, it is showing This Aadhar number already registered. How to fix this problem? If this error occurs, it is recommended to try logging into your DigiLocker account by entering your Aadhaar number instead of signing up and creating a new DigiLocker account. 1 0 674 I am unable to link my Mother's PAN card with AADHAR and it keeps failing with the error "DOB mismatch" even though the DOB printed on both the cards are the same. How can I get it linked? Try to refresh the aadhaar and then try to fetch the PAN. 1 0 47 Digi locker is not opening. So I uninstalled the app and reinstalled it is asking for verification. When I give my Aadhar number it shows already verified but still asking for verification. What to do? Try to refetch your aadhaar in your digilocker. 1 0 28 There is someone else adharcard issued on my digilocker account, so there is two adharcard in my account. How to delete the adharcard of that person from issued section of my digilocker account ? Please raise a ticket using the link Digilocker Support. 1 0 29 Can I edit my gender if it's mistakenly written wrong in my ABC ID that I created? Yes, It can be changed as per your DigiLocker account and for that you have to raise a ticket on Digilocker Support. Our support team will assist you accordingly. 1 0 548 I am unable to create a Digilocker account as there is already an account existing with my aadhaar, but when I tried logging in using the mobile number and Aadhar, it says my number and Aadhar is invalid. How do I delete the first account and create a new one? Please raise a ticket using the link Digilocker Support 1 0 12 Why Error: Invalid_Response, Error Description: Invalid response received from Digilocker? This was a temporary issue. Digilocker platform is working fine now. 1 36 708 For making ABC ID, i need to access the Digilocker account but it asks for OTP and i don't have my number and also my Aadhar doesn't have any number linked. So how can I access my Digilocker account? Kindly note to access Digilocker you essentially need to have a mobile no and Your Aadhaar Card only then you can access your Digilocker account. In case of any issue, you have to raise a ticket on Digilocker… 1 0 607 Why is my ABC Id card showing wrong name? It shows my sister's name on ABC ID. But the picture and date of birth is mine. What to do? It seems your DigiLocker account has been created with your family member's account number whose details are being reflected in the account in order to avoid such issues please register with your own… 1 55 1694 I'm not able to enter the institution name for ABC ID. What will I do? Please note after login to your DigiLocker account in search document section you can search Academic Bank of Credits from here you can select your Institution Name from Dropdown. In case of any issue,… 1 0 6075 I created my ABC ID from Digilocker. I got all my information correct and the ID has been issued. But I don't know my username. How to know my username? Kindly note your registered mobile number is your User Id. 1 0 236 I tried fetching my ABC Id through digilocker but I did not find my college(affiliated to VTU) name. So, created it, by enter University as VTU. But my mates, did it with website (abc.gov.in), were able to enter the college name. How do I rectify it? Please note after login to your DigiLocker account in search document section you can search Academic Bank of Credits from here you can select your college Name from Dropdown. In case of any issue, you… 1 0 1694 How can i apply for abc id if my university is not in the the list given? Please note that Academic bank of Credits are made available on DigiLocker only when the institution has provided its records on NAD. You can request your institution to provide its digital awards. 1 0 2275 I am unable to issue any document because the mobile number linked with my aadhar is not in use now and thus cant get otp there. How can i issue my abc id? Kindly update your Mobile no with Aadhaar card at your nearest Aadhaar center ,after this complete your eKYC on DigilLocker and then can create your ABC ID through DigiLocker by Search document… 1 0 296 I am unable to issue any document because the mobile number linked with my aadhar is not in use now and thus cant get otp there. How can i issue my abc id? Kindly update your Mobile no with Aadhaar card at your nearest Aadhaar center ,after this complete your eKYC on DigilLocker and then can create your ABC ID through DigiLocker by Search document… 1 0 296 Since I am unable to download my migration certificate from Digilocker due to my Aadhar not being linked to my phone number, what alternative methods are available for me to obtain and download my certificate? Linking of Aadhaar is mandatory to fetch any certificate from DigiLocker. 1 0 130 My abc card is coming out in my friends name although i provided my correct details as well as i did it from my digilocker account. How to fix this? Please raise a ticket on Digilocker Support with all details like your ABC ID, Registered mobile number and scanned copy of your Aadhaar card. Our support team will assist you accordingly. 1 0 146 How do I check if I have provided the correct roll number during the creation of my ABC account? Please raise a ticket on Digilocker Support with all details like your ABC ID, Registered mobile number and scanned copy of your Aadhaar card. Our support team will assist you accordingly. 1 0 519 I have an older mobile number which is linked with my aadhar but I am not having it now. I need to create an ABC ID before the last date to apply for my masters. How can I get my digilocker verified as OTP being sent to the older no.? Kindly update your current Mobile no with Aadhaar card at your nearest Aadhaar center, after that complete your eKYC on DigilLocker and then create your ABC ID through DigiLocker. In case of any issue,… 1 0 306 How to add two universities in my ABC id? I have been doing two courses one in regular and another in open mode from two different universities. You can select only one university at a time from the dropdown. 1 0 2109 My ABC ID is registered with my father's name because I registered with digilocker details. Will it pose any problem in future? You can update your name by raising a ticket on Digilocker Support with your roll no, Registered mobile number and scanned copy of your Aadhaar card. Our support team will assist you accordingly.… 1 0 862 If I update my adhaar details on ABC ID will the ABC ID number remain same? Kindly note that ABC ID number will remain same if you will update your Aadhaar. 1 0 1328 Which university i need to select while creating the abc id, the one from I graduated or the one I want to take admission for pg course? You can update your Institution name any time form your DigiLocker Account. 1 0 428 Why my email ID is shown not verified in digilocker? This is the same Id in my aadhar. One can verify email by going to the profile section and clicking on the yellow sign appearing beside the E-mail ID. Then, an OTP will be sent to your email ID. After entering the OTP, you need to click… 1 0 487 Whenever I logged in digilocker, it asks me to verify my Aadhar. When I submit my credentials it shows the error that "Aadhaar number already registered with DigiLocker". How am I suppose to resolve this issue? Please raise a ticket using the link Digilocker Support. 1 0 1758 What to do if my aadhar card is not deleting from digilocker? We also recommend you write to the DigiLocker support Team in case you have any issues as an Aadhaar card cannot be deleted from a DigiLocker account by the user. 1 0 12 Why does it show "Cancelled" when I try to download my Aadhaar card to my DigiLocker? Also, I am not receiving the OTP for verification. How to fix it? Please ensure your mobile number is linked to your aadhaar. Please raise a ticket using the link. 1 0 77 What can I do if my abc accounts is registered with parents adhaar? To update your ABC ID kindly raise a ticket on Digilocker Support. 1 0 423 How can I add my family member Aadhar card in Digilocker and we both have the same mobile number? A Digilocker account can be created with the same mobile number if the mobile number is linked to another family member's Aadhaar card but as DigiLocker is a system for individual accounts. One can create… 1 0 34 When I make my ABC ID Card, my name spelling was not updated on Digilocker and Aadhar. But now it was updated. But I don't know how to update this in the ABC ID card now ? Please create a ticket regarding your issue on DigiLocker Support. 1 0 953 How to verify institution name in abc id? Please create a ticket regarding your issue on DigiLocker Support. Our support team will let you know about your institution type and institution name. 1 26 826 How can I update my Aadhaar photo in my DigiLocker account? Even though I have updated my Aadhaar photo, my DigiLocker account still shows the previous photo. Aadhaar Photo will be shown in your profile. 1 0 6 Is it safe to provide my 6-digit DigiLocker PIN on the website "https://www.delta.exchange" for digital verification with my Aadhaar card? It is requested not to share your credentials with any agency/website. 1 0 316 How to create Digilocker account for my kids as their Aadhaar is also linked to my mobile number? One DigiLocker account can have one aadhaar linked. 1 0 30 What should I do if I am unable to create an ABC ID and it shows that the number is already registered, but I don't know the PIN and I haven't verified my Aadhaar? Please Sign Up into the DigiLocker by using Aadhaar and then fetch your ABC ID card on DigiLocker. 1 0 298 Can i get ABC ID for NRI Students? While registering it is asking for institution and my school - Gems our own indian high school is not appearing. What to do? There is no provision of ABC ID card for NRI students right now. 1 0 515 Is masked aadhar card in digilocker acceptable as a birth proof for passport renewal? Digital documents issued through DigiLocker are valid documents and at par with Original when used electronically. It should be accepted by the concerned authorities. However, we are working towards awareness… 1 0 55 No questions added by Team Digilocker. How can I add my MG University Kerala degree certificate in digilocker app? I am not able to find my University in the app to add the certificate. It might be possible that your university has not yet onboarded DigiLocker. 1 0 585 Why it is showing invalid aadhar and mobile number when I try to login? If I try to sign in then it is showing already registered. It seems you have two accounts - one Aadhaar and another non-Aadhaar linked. Please raise a request to delete one account on the DigiLocker Help section. 1 0 69 Is it possible to get RC from digilocker if vehicle is registered under company's name? Only individual owners can fetch their RC in DigiLocker. 1 0 64 I have added various issued documents in Digilocker but now it is showing no document in my Digilocker. What to do now as I have tried on both the app and website? We request you to update the App to its latest version and login with your Aadhaar number and can view your issued documents in your DigiLocker account. 1 0 81 Why do i get error in Digilocker by saying you have exceeded maximum attempts of validitate for top? As you might have tried many attempts to validate the otp. Please wait for sometimes and try with the correct otp received on your registered mobile number. 1 0 56 No Guides added by Team Digilocker.
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