Home |FASTag | I have bought a used car. It had an IHMCL Fastag linked with it. I don't know the previous owner of the car. How can I get the fastag account closed ? Customer care gave me the mobile number associated with the Fastag, but that number is not working.

I have bought a used car. It had an IHMCL Fastag linked with it. I don't know the previous owner of the car. How can I get the fastag account closed ? Customer care gave me the mobile number associated with the Fastag, but that number is not working.

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Indian Highways Management Company Limited verified
Answered on July 13,2022

You can not surrender the tag by yourself as there is an account linked to every FASTag & as per RBI, only the owner of the account can raise a surrender request & get it closed. Kindly get in touch with the previous owner & get it surrendered.

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