Answered on November 28,2019
Updation of name, gender or date of birth in the Aadhaar card more than the mandated number of times can only be done through an exception handling process which may require the Aadhaar card holder to visit the regional office of the UIDAI.
In case, name, date of birth and gender are to be updated more than the prescribed limit, then the process is as follows:
The individual will be required to visit Aadhaar enrolment/ update centre to update his name, date of birth or gender.
As the update is beyond the prescribed number of times, the individual will be required to send a request to accept the update made at the enrolment centre, via email or post, to the regional office of the UIDAI. The individual is required to explain why such request should be accepted along with a copy of URN slip, Aadhaar detail and relevant proof detail. The email should be sent at email@example.com. Remember, individual is not required to visit regional office physically unless specifically asked to visit.
The regional office shall do the due diligence and ascertain whether the update request is genuine or not. The regional office may seek additional information from the resident or carry out a field investigation as may be required.
If the regional office ascertains that the update request is genuine, then the request will be sent to the tech centre for processing/reprocessing the request.