I have lost my mobile number/ do not possess the number that I Enroled with in Aadhaar. How should I submit my Update request?

Answered on March 03,2018
In case you have lost/do not possess the mobile number anymore that is registered in Aadhaar, have to personally visit the nearest Aadhaar update center for updation of mobile number. In this case you cannot update mobile number through post or online.

Answered on January 30,2019
Even if you lost your mobile number, you can update Aadhar with new number. Mobile number update in Aadhaar requires Biometric Authentication, it cannot be done online. For updating mobile number, you need to visit the nearest Aadhar Service Centre.
- Visit your nearest Aadhaar Enrolment Centre. You can find nearest aadhaar service centre from here.
- Fill the Aadhaar update form to change your mobile number on Aadhar. You can also download Aadhar update form and fill it before reaching the office.
- Enter only your current mobile number in the form.You need not mention your previous mobile number. You do not have to provide any proof for updating your mobile number.
- Enrollment officer takes your biometrics to authenticate your identity
- Officer hands over the acknowledgement slip containing URN to you
- The URN can be used to check the status of aadhar online.
- You have to pay a fee of INR 50/- to the executive
- Your mobile number will be updated in Aadhaar within 90 days
- For Update of Mobile number/Email ID, the notification will be sent on the given mobile number/email ID.
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Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.