While recharging Fastag, a window opens which says that your account is inactive for the last one year.Update your kyc identification number. How to do that?
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Answered on April 04,2022
Update your KYC with the FAStag issuer bank & in case of NHAI FASTag you can upload your documents in the IHMCL portal or in the myfastag app.
How to fix fastag issues? (2022)
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Learn More
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Indian Highways Management Company Limited
Answered on February 18,2021Hamara SBI Fastag recharge Nahin ho raha hai phone pe se. Kya karu ?
Check whether your KYC is done or not. If not, call SBI helpdesk.
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Answered on February 12,2021I have recharged my Fastag by gpay. The amount reached in the wallet now but I received a message that my Fastag account is having insufficient balance. What to do now?
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Answered on February 12,2021I opened my fast tag account with SBI with Rs.500. Then i haven't used it. Even though bank sends me SMS to pay rs.2000. Is it necessary to deposit the money ?
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Answered on March 01,2021When I have sufficient balance in my bank account, why my Fastag is blacklisted for lesser balance ?
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Answered on August 21,2021I bought second hand car and already ownership transfer done and Mparivahan portal show now i am the owner. Now i need to apply for fastag , in my bank. I submit all the docs to my bank , and my fastag account created by bank and i deposit first payment via check also.Now bank says , your old owner fastag id was blacklisted , so you need to remove close old id then after we can create new one for you. How can i get to know my cars old fastag id and bank name and how can i close the old id?
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Answered on November 24,2021I have activated my Fastag with minimum balance. But if I check balance, the tag status is mentioned as invalid. What to do?
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Answered on December 28,2021I was using SBI Fastag when raised surrender request my balance was Rs40 then Got 240 rupees refund. When I tried to apply new one from another bank they are saying my vehicle blacklisted by SBI. I contacted SBI they are asking me to call 1033. They are saying bank has to do this. Now I don't even have active fastag account to recharge. This seems some system issue how can I get my vehicle in whitelist?
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Indian Highways Management Company Limited
Answered on February 24,2022Can one purchase another Fastag immediately after requesting the Fastag issuer to surrender the old Fastag for the same vehicle?
No, it takes time to surrender the tag & offload from the system.
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Answered on December 28,2020I have sufficient money in my Airtel Bank. I have airtel fastag. But when I use fastag lane, I am told my account has no minimum balance and forced to pay penalty. Airtel customer care system is a shit. Airtel Customer care number only says my airtel bank balance which i know from airtel app. What to do ?
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Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.