How to update my contact details in my fast tag account?
Guide
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Step-By-Step Guide To Update FASTag KYC Before February 29 Deadline [NHAI/SBI/HDFC/ICICI]
NHAI has announced that all FASTags with incomplete KYC will be deactivated after January 31, regardless of balance. This is to deter misuse, such as using one FASTag for multiple vehicles ..  Click here to get a detailed guide
Guide
  Click here to get a detailed guide
Step-By-Step Guide to Transfer Paytm FASTag to Another Bank Before March 15
To transfer Paytm FASTag, you can raise a surrender request with Paytm for closure or close the FASTag through the app. Please note that only the owner of the said FASTag is authorized to c..  Click here to get a detailed guide
Related Questions
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Indian Highways Management Company Limited
Answered on February 10,2021I have sufficient balance in my fastag account. But in tolls, the scanner said my fast tag account is invalid or blacklisted. But the tollgate people manually take my toll amount from there computer and then open the gate and permit to go. The toll amount was deducted from my account. What I have to do to rectify the problem?
This is a tolling agency infra related issue & not your fault, if the same thing happens at all ...
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Indian Highways Management Company Limited
Answered on February 12,2021I want to reactivate my fastag account. What to do ?
In case it is blacklisted call your issuer bank to remove the blacklist & recharge your tag to use ...
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Indian Highways Management Company Limited
Answered on February 12,2021I opened my fast tag account with SBI with Rs.500. Then i haven't used it. Even though bank sends me SMS to pay rs.2000. Is it necessary to deposit the money ?
There is no necessity to deposit an amount when you don't need it & having enough balance in your ...
1 0 308 -
Indian Highways Management Company Limited
Answered on January 19,2022My licence plate no is TN10BCXXXX.But in my fastag account it shows as TN01BCXXXX. How to correct it?
Kindly raise a change request with the FASTag issuer bank.
1 0 96 -
Indian Highways Management Company Limited
Answered on August 21,2021I bought second hand car and already ownership transfer done and Mparivahan portal show now i am the owner. Now i need to apply for fastag , in my bank. I submit all the docs to my bank , and my fastag account created by bank and i deposit first payment via check also.Now bank says , your old owner fastag id was blacklisted , so you need to remove close old id then after we can create new one for you. How can i get to know my cars old fastag id and bank name and how can i close the old id?
The tag issuer can give you a few details of the old tag if it is still showing on ...
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Indian Highways Management Company Limited
Answered on December 28,2021I was using SBI Fastag when raised surrender request my balance was Rs40 then Got 240 rupees refund. When I tried to apply new one from another bank they are saying my vehicle blacklisted by SBI. I contacted SBI they are asking me to call 1033. They are saying bank has to do this. Now I don't even have active fastag account to recharge. This seems some system issue how can I get my vehicle in whitelist?
You shall raise a blacklist removal request with the SBI because they are the final authority to remove the ...
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Indian Highways Management Company Limited
Answered on January 07,2022I updated the fastag app and don't know the customer id and tried to put phone numbers from which I may have applied, but no number supports. How to know the customer Id?
You can call your FASTag issuer bank for the details. In case of NHAI FASTag you can call the ...
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Indian Highways Management Company Limited
Answered on April 28,2022How can I get my amount back as I had recharged the fastag for 1000 and sold my car?
Surrender the said tag & get the wallet balance refunded in your account. Raise a surrender request with the ...
1 0 1680 -
Indian Highways Management Company Limited
Answered on October 13,2022What to do as I am trying to recharge my IHMCL fastag through gpay but it is showing failed?
Kindly check if your tag is in hotlist status if yes then call 1033 helpline to remove the hotlist ...
3 0 1181 -
Indian Highways Management Company Limited
Answered on April 21,2022Within how many kms local pass is acceptable in nearby toll?
Local pass is valid for only one toll plaza & as per rule your residence shall be within the ...
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Indian Highways Management Company Limited
Answered on April 20,2022When I put my vehicle registration number in the fastag app it shows data not available. Why?
The tag might have been registered with your chassis number, try with that.
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Indian Highways Management Company Limited
Answered on April 20,2022I have an IDFC First Bank fastag account. I wish to switch to another fastag service provider. But IDFC is not helping me to close my account. Their customer care keeps on telling me to email them. But none of my emails get replied not i am getting called back. My emails are either getting ignored or neglected. What shall I do now?
Raise a complaint against IDFC on 1033 helpline.
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