Home |FASTag | What is the meaning of tag getting blacklisted? What can be done to avoid the Blacklist of tag?

What is the meaning of tag getting blacklisted? What can be done to avoid the Blacklist of tag?

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Indian Highways Management Company Limited verified
Answered on February 05,2021

A blacklisted tag means the tag which has been blocked by the issuer bank and cannot be used to pay toll at a toll plaza. There are various reason of blacklisting of tag, i.e. Tag is not having sufficient balance in FASTag account. In such cases Customer should call his bank toll free call center numbers and get the reason of blacklist. To avoid Blacklisting of tag, customer should recharge his tag when he gets the alert of low balance from his bank.

Also, FASTag may get blacklisted in case of any violation such as vehicle – tag class mismatch, non-affixation on the windscreen and carrying in hand, etc.

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