How can I activate Fastag which is already pre-installed on my new car?
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Indian Highways Management Company Limited 
Answered on February 12,2021
Download the myfastag app & get in touch with the fastag issuer bank. The name of the issuer must be there on the fastag itself.
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SulfiAnswered on November 26,2019
If a vehicle already has an RFID tag, it might already be activated. When you buy the vehicle, RFID tag payment was also done. It might also have a minimum balance of INR 100 or 200 as is required by the bank.
You can recharge it with your Customer ID or Wallet ID of FASTag. These details are available in the email or mobile number provided by you at the time when you bought your vehicle.
The main providers of FASTag are HDFC, ICICI & Axis bank. The payment can be done using normal payment methods such as bank transfer, net banking, cards.
For example, check the below video to see how to recharge an Axis bank linked FASTag.
You can also reach out to the helpline number of your FASTag linked bank if there are any technical issues.
| Sl. No. | Issuing Bank | Customer Care Helpline No |
| 1 | Axis Bank | 1800-419-8585 |
| 2 | ICICI Bank | 1800-2100-104 |
| 3 | IDFC Bank | 1800-266-9970 |
| 4 | State Bank of India | 1800-11-0018 |
| 5 | HDFC Bank | 1800-120-1243 |
| 6 | Karur Vysya Bank | 1800-102-1916 |
| 7 | EQUITAS Small Finance Bank | 1800-419-1996 |
| 8 | PayTM Payments Bank Ltd | 1800-102-6480 |
| 9 | Kotak Mahindra Bank | 1800-419-6606 |
| 10 | Syndicate Bank | 1800-425-0585 |
| 11 | Federal Bank | 1800-266-9520 |
| 12 | South Indian Bank | 1800-425-1809 |
| 13 | Punjab National Bank | 080-67295310 |
| 14 | Punjab & Maharashtra Co-op Bank | 1800-223-993 |
| 15 | Saraswat Bank | 1800-266-9545 |
| 16 | Fino Payments Bank | 1860-266-3466 |
| 17 | City Union Bank | 1800-2587200 |
| 18 | Bank of Baroda | 1800-1034568 |
| 19 | IndusInd Bank | 1860-5005004 |
| 20 | Yes Bank | 1800-1200 |
| 21 | Union Bank | 1800-222244 |
| 22 | Nagpur Nagarik Sahakari Bank Ltd | 1800-2667183 |
Guide
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How to fix fastag issues? (2022)
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Learn More
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Indian Highways Management Company Limited
Answered on February 15,2021I have bought a second-hand car and on it, there is a fastag of the previous owner which is not working. Can I replace it with a new one?
You have to surrender the old fastag & then you will be able to apply for a fresh one.
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Answered on August 21,2021I bought second hand car and already ownership transfer done and Mparivahan portal show now i am the owner. Now i need to apply for fastag , in my bank. I submit all the docs to my bank , and my fastag account created by bank and i deposit first payment via check also.Now bank says , your old owner fastag id was blacklisted , so you need to remove close old id then after we can create new one for you. How can i get to know my cars old fastag id and bank name and how can i close the old id?
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Answered on January 07,2022My car is blacklisted from 1 and a half year though i have balance on it. I have given plenty of complain to nhai but my issue had not solved as the Fastag is from Nhai. What will i do now?
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Indian Highways Management Company Limited
Answered on February 12,2021How can I activate Fastag which is already pre-installed on my new car?
Download the myfastag app & get in touch with the fastag issuer bank. The name of the issuer must ...
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- I have a Paytm fasttag for my car.Paytm freeze my credit limit due to KYC. I completed KYC about 20 days ago. But now Paytm can not completed my KYC. I contract ro paytm customer care many time but now not solved. Now can I purchase fasttag from anather bank or company. Where can I complain against PAYTM for solve my isse Write Answer
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