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Why does it show "Cancelled" when I try to download my Aadhaar card to my DigiLocker? Also, I am not receiving the OTP for verification. How to fix it?
Why does it show "Cancelled" when I try to download my Aadhaar card to my DigiLocker? Also, I am not receiving the OTP for verification. How to fix it?
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Team Digilocker, Ministry of Electronics & IT (MeitY) 
Answered on November 09,2023
Please ensure your mobile number is linked to your aadhaar. Please raise a ticket using the link.
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Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.