Answered on February 27,2019
If the ticket is present for cancellation up to thirty minutes before the scheduled departure of the train irrespective of the distance,the refund of fare shall be made after deducting the clerkage
Clerkage charge Rs.60 per passenger plus GST applicable for all AC Classess will be charged for cancellation.
No refund shall be granted to the wait-listed ticket after thirty minutes before the scheduled departure of the train.
For cancelling wait-listed ticket TDR needs to be filed.TDR is ‘Ticket Deposit Receipt’. TDR is for the passengers who want to get a refund as they have not travel by train after booking the ticket.
TDR can be filed by mailing to firstname.lastname@example.org with complete ticket details (PNR No., Train No. and Name).
The TDR Refund will be processed as per Extant Railway Rules. TDR should be filed before or within 1 hour of the Departure of Train.The refund process will take at-least 60 days and more.
You can track the status of TDR here.
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