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My Airtel fastag has been blacklisted. It is not getting recharged. The customer care number is of no use. What to do?
My Airtel fastag has been blacklisted. It is not getting recharged. The customer care number is of no use. What to do?
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Indian Highways Management Company Limited 
Answered on September 14,2023
You shall call NHAI helpline at 1033 for further assistance/escalation.
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How to fix fastag issues?
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Click here to get a detailed guide
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Answered on February 10,2021I have sufficient balance in my fastag account. But in tolls, the scanner said my fast tag account is invalid or blacklisted. But the tollgate people manually take my toll amount from there computer and then open the gate and permit to go. The toll amount was deducted from my account. What I have to do to rectify the problem?
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Answered on February 10,2021My fastag limit is over and now I try to recharge. But can't recharge. Can I cancel my fastag ? What's the procedure?
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Answered on January 19,2022My licence plate no is TN10BCXXXX.But in my fastag account it shows as TN01BCXXXX. How to correct it?
Kindly raise a change request with the FASTag issuer bank.
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Answered on December 20,2021I have fastag (nhai wallet).The balance is Rs 1400. But for the last 6 months, it is blacklisted.I lodged complaints to customer care so many times. But it is still blacklisted?
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Answered on July 04,2023I have sufficient balance in my fastag. But when my vehicle pass through toll plaza they say it is blacklisted. But my wallet id will be having balance . They say it is server problem. Few toll plaza record vehicle number and debit it later. But Toll plaza operated by NHAI do not have that facility they say. Now what can I do?
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Answered on December 28,2021I was using SBI Fastag when raised surrender request my balance was Rs40 then Got 240 rupees refund. When I tried to apply new one from another bank they are saying my vehicle blacklisted by SBI. I contacted SBI they are asking me to call 1033. They are saying bank has to do this. Now I don't even have active fastag account to recharge. This seems some system issue how can I get my vehicle in whitelist?
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Answered on January 07,2022I updated the fastag app and don't know the customer id and tried to put phone numbers from which I may have applied, but no number supports. How to know the customer Id?
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Answered on January 15,2022I have not been using fastag for 3-4 months. But threshold balance is intact. Now it is showing my car number is blacklisted by NPCI. I was using paytm fastag and I have closed the fastag from paytm also. But now I am ordering a new fastag and status still the same that my car number is blacklisted by NPCI. How to get it removed from blacklist. Whom to call?
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Answered on November 09,2022My fastag showing a blacklist even after having sufficient balance in wallet. Toll person told me there is problem with chassis no linked with tag. How can I remove this issue?
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Indian Highways Management Company Limited
Answered on January 27,2022My fastag was blacklisted and rejected for renewal. I purchased new one from another bank. Where can I stick this ?
Remove the old one & place the new one in the center of the front windscreen from inside the ...
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Indian Highways Management Company Limited
Answered on November 09,2022My fastag is not connecting to my bank and is blacklisted. How to recharge it ?
Contact your FAStag issuer bank & raise a query in requesting to remove the blacklist and then you will ...
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Answered on June 06,2022What is the helpline number of fastag authority?
1033
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- Meri car ka registration Delhi ka hai but sabhi documents barwala (hisar) home adress pr hai.kya local monthly pass bn skta hai.kyuki car ka registration bhi mere naam pr hai? Write Answer
- Why am I unable to surrender my SBI Fastag for my old car after selling it and removing the Fastag sticker? The SBI Fastag portal displays an error message stating "Cancelled cheque already updated". Additionally, the status of my complaint on the portal shows "Case Closed" with no resolution provided, despite not receiving any refund for the Fastag amount. I have contacted SBI Bank Branch, helpdesk team, and used the complaint portal, but no one has been able to resolve the issue. How can I get my money refunded back into my account? Write Answer
- I have purchased a 2nd hand car and transferred to my name, now I am applying for fastag but came to know that there is already a fastag on the same car which is blacklisted. Old owner has migrated to USA. How will I get fastag? Write Answer
- How one vehicle have 2 different issuer bank of fastags? One recharged with 5000 but not showing. Another one is showing in toll plaza and showing balance. Write Answer
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