I want my FASTag balance to be transferred back to my bank account as I am selling my car. How to do it?

Answered on February 09,2023
You have to raise a surrender request in the customer portal of myfastag app. & then raise a wallet closure request, upload your cheque & you will get the unused amount refunded back to your account.
How to fix fastag issues?
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..  Click here to get a detailed guide
Related Questions
-
Indian Highways Management Company Limited
Answered on July 13,2022I have bought a used car. It had an IHMCL Fastag linked with it. I don't know the previous owner of the car. How can I get the fastag account closed ? Customer care gave me the mobile number associated with the Fastag, but that number is not working.
You can not surrender the tag by yourself as there is an account linked to every FASTag & as ...
1
0
2084
-
Indian Highways Management Company Limited
Answered on August 14,2023I have bought a second hand car and that car was having a fastag of ICICI Bank which I didn't get with car. Later I take a new fastag of IDFC bank. And recharged it but the money goes in ICICI Bank's fastag which I am not having. What to do ?
Kindly contact the previous owner and ask him to raise a surrender request with the FASTag issuer bank ICICI & ...
2
0
47
-
Indian Highways Management Company Limited
I have a FASTag and also balance in my linked account, but I could not go through ETC lane. How do I get my FASTag checked/ rectified to see whether it is active or not?
One may download My FASTag App – and check the real-time balance in the FASTag wallet assigned with the ...
1
0
977
-
Indian Highways Management Company Limited
Answered on March 09,2021I have recharged my fastag on 5th March 2021 with Rs.800. But my fastag wallet balance remain Same. And the recharged amount of Rs. 800 is showing in master account balance. What is the difference between wallet balance and master account balance ?
The amount shall show in FASTag wallet balance.
1
26
553
-
Indian Highways Management Company Limited
Answered on December 27,2021I got second-hand vehicle. I got airtel fastag. I am having sufficient balance in my account but in IHMCL fastag it is showing my account is blacklisted with karur vysya bank. What should I do now ?
You shall get the old FASTag surrendered with the help of the old owner of the vehicle & then ...
1
0
204
-
Indian Highways Management Company Limited
Answered on January 12,2022I have 5 commercial vehicle. But my all fastag are linked with different banks. So it is possible to link all my fastag to one account? I want to pay my toll tax from one account. Is it possible??
Yes, you can pool all your vehicles in one wallet but all FASTag's must be from the same vendor for this ...
1
0
340
-
Indian Highways Management Company Limited
How to activate or link your NHAI FASTag with Bank account or NHAI wallet?
The activation process is simple as all one need to do is download My FASTag App (available on both ...
1
0
3064
-
Indian Highways Management Company Limited
What do I have to do if I lost my FASTag? What will happen to the account balance ?
You will need to call customer care number of the issuer agency to block your FASTag. Once you take ...
1
0
44
-
Indian Highways Management Company Limited
Answered on March 18,2021By mistake, two FASTag has been delivered from two different banks for my car. How to surrender one fast tag ?
Surrender from the FASTag app of the particular bank you do not wish to keep.
1
0
292
-
Indian Highways Management Company Limited
Answered on March 18,2021Are the defence personnel authorised for the exempted FASTag ? if yes , can we get it through banks ?
No, banks are not authorised to issue exempted FASTags and not every defence personnel or their personal vehicles are authorised ...
1
0
7776
-
Indian Highways Management Company Limited
Answered on January 12,2022How can I change my bank for my FASTag as I find it inconvenient to continue with current wallet bank ?
You have to surrender your current tag & apply for a new one of your choice as there is ...
1
0
119
-
Indian Highways Management Company Limited
Answered on February 24,2021I had a fast tag account with icici bank for my old car. Now I have purchased a new car for which the company has given a fast tag of karur vysya bank. Can I change my fast tag account to icici bank again?
Yes you can surrender the old fastag of karur vaysya & purchase a new one from ICICI but cant switch ...
1
0
967
-
Indian Highways Management Company Limited
Answered on April 23,2023I have a fast tag issued by paytm bank, after initial use i recharged it through my ICICI Bank account. Money got deducted but its not showing when my vehicle cross the toll. So I have to recharge again with paytm. What I have to do to get my amount back which got deducted by icici bank?
The unsuccessful recharge though gets refunded within 7 working days to the account but if the mentioned TAT is ...
1
0
363
-
Try to help us answer..
-
What is Minimum (Reserved) balance of Paytm Fastag?What if toll fee is deducted from Reserved balance, whether the charge will be double on the return trip same day. ( Reserved balance and Paytm Wallet balnce auto recharged within few minutes of pay)
Write Answer
-
Are Air force civilian staff exempted from NHAI toll?
Write Answer
-
Meri car ka registration Delhi ka hai but sabhi documents barwala (hisar) home adress pr hai.kya local monthly pass bn skta hai.kyuki car ka registration bhi mere naam pr hai?
Write Answer
-
I had 2 fastag from airtel payment bank on 1 vehicle which i deactivated successfully. Even airtel is saying its deactivated and they cannot do anything. Still its showing black listed now i cannot get any new tag. What to do?
Write Answer
-
My wife's surname changed in all her documents after marriage, but we are facing an issue with Fastag KYC as her surname in vehicle registration is still different. What should we do in this situation?
Write Answer
-
What is Minimum (Reserved) balance of Paytm Fastag?What if toll fee is deducted from Reserved balance, whether the charge will be double on the return trip same day. ( Reserved balance and Paytm Wallet balnce auto recharged within few minutes of pay)
-
Trending Questions
-
Indian Highways Management Company Limited
Answered on February 05,2021Who are exempted from Toll Tax?
The following are exempted from Toll Tax. For Dignitaries as mentioned in Rule 11(a) exemption is available to vehicle transporting ...
2
0
16061
-
VO TECHNOLOGIES FASTag
Answered on October 26,2022How to recharge my fastag if I forget all details?
Multiple Ways to Recharge FASTag: 1. Online Recharge with FASTag Issuer Bank Customer Portal 2. Via UPI Recharge ( PhonePe , ...
1
0
2052
-
Indian Highways Management Company Limited
Answered on June 22,2021How can I register a complaint against wrong deduction from fastag in kollam bypass tollgate?
You can get in touch with your fastag issuer bank, furnish details of the transaction & all required documents ...
1
185
5462
-
Indian Highways Management Company Limited
Answered on May 25,2021Can I change my fastag service provider ?
Yes, you can always change your FASTag service provider as per your will. But you have to surrender your ...
1
796
30580
-
Indian Highways Management Company Limited
Answered on January 24,2022How can I refund amount from fastag wallet to my bank account?
You have to raise a surrender request & close the wallet to get the balance amount in your desired ...
2
1792
36767
-
VO TECHNOLOGIES FASTag
Answered on October 26,2022How to close the icici bank fast tag account and get the refund?
Step 1 : Know Your ICICI FASTag Customer ID (Call to Customer Care 18002100104) Step 2 : Register Your Account ...
1
791
16545
-
Indian Highways Management Company Limited
Answered on March 07,2022How to update kyc in fastag ?
In case of bank FASTag you shall upload your documents in the bank FASTag app. or portal or you ...
1
2203
43704
-
Indian Highways Management Company Limited
Answered on February 12,2021How can I activate Fastag which is already pre-installed on my new car?
Download the myfastag app & get in touch with the fastag issuer bank. The name of the issuer must ...
2
605
37064
-
Indian Highways Management Company Limited
Answered on February 01,2022How can I transfer the amount from my old fastag to the new fastag?
No, the balance could not be transferred. You need to surrender the old tag & get the refund of ...
1
0
17084
-
Indian Highways Management Company Limited
Answered on September 07,2021How to change the mobile number registered in fastag ?
You can change that with the fastag issuer bank.
1
1958
39664
- What is Minimum (Reserved) balance of Paytm Fastag?What if toll fee is deducted from Reserved balance, whether the charge will be double on the return trip same day. ( Reserved balance and Paytm Wallet balnce auto recharged within few minutes of pay) Write Answer
- Are Air force civilian staff exempted from NHAI toll? Write Answer
- Meri car ka registration Delhi ka hai but sabhi documents barwala (hisar) home adress pr hai.kya local monthly pass bn skta hai.kyuki car ka registration bhi mere naam pr hai? Write Answer
- I had 2 fastag from airtel payment bank on 1 vehicle which i deactivated successfully. Even airtel is saying its deactivated and they cannot do anything. Still its showing black listed now i cannot get any new tag. What to do? Write Answer
- My wife's surname changed in all her documents after marriage, but we are facing an issue with Fastag KYC as her surname in vehicle registration is still different. What should we do in this situation? Write Answer
Top contributors this week

Gautham Krishna

PGN Property Management


Indian Highways Management Company Limited


Tahsildar, Kurnool District, AP / Govind Singh R


Advocate Sreekala B @6282313023
Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.