I recharged a wrong fastag number. What to do?
Guide
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Step-By-Step Guide To Update FASTag KYC Before February 29 Deadline [NHAI/SBI/HDFC/ICICI]
NHAI has announced that all FASTags with incomplete KYC will be deactivated after January 31, regardless of balance. This is to deter misuse, such as using one FASTag for multiple vehicles ..  Click here to get a detailed guide
Guide
  Click here to get a detailed guide
Step-By-Step Guide to Transfer Paytm FASTag to Another Bank Before March 15
To transfer Paytm FASTag, you can raise a surrender request with Paytm for closure or close the FASTag through the app. Please note that only the owner of the said FASTag is authorized to c..  Click here to get a detailed guide
Related Questions
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Indian Highways Management Company Limited
Answered on December 30,2021I have recharged my fastag on 9th April 2021 with Rs.300. But my fastag is showing as blacklisted when my vehicle passed through fastag lane. Hence declined to move forward. Toll tax people are charging double of the amount to go through Fast tag lane. Further, I recharged with Rs. 150 and after passing through two tolls thereafter for the amount not more than total of Rs 60, my current balance next day is again Rs.0.00. What should I do?
You need to raise a complaint with the FASTag issuer bank for timely redressal of the same.
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Indian Highways Management Company Limited
Answered on August 14,2023I have bought a second hand car and that car was having a fastag of ICICI Bank which I didn't get with car. Later I take a new fastag of IDFC bank. And recharged it but the money goes in ICICI Bank's fastag which I am not having. What to do ?
Kindly contact the previous owner and ask him to raise a surrender request with the FASTag issuer bank ICICI & ...
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Indian Highways Management Company Limited
Answered on February 25,2021I recharged my fastag through ICICI bank by rs 200,but my fastag doesn't show the balance recharged. Why ?
Usually recharges take time to reflect in your account but if it exceeds longer than 24 hours you may ...
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Indian Highways Management Company Limited
Answered on March 09,2021I have recharged my fastag through paytm but amount is not reflected in fastag wallet. Why ?
Generally, it takes a fair bit of time for funds to reflect in the FASTag wallet, but if it ...
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Indian Highways Management Company Limited
Answered on March 09,2021I have recharged my fastag on 5th March 2021 with Rs.800. But my fastag wallet balance remain Same. And the recharged amount of Rs. 800 is showing in master account balance. What is the difference between wallet balance and master account balance ?
The amount shall show in FASTag wallet balance.
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Indian Highways Management Company Limited
Answered on May 15,2023The fastag on my new car was activated using the Chasis number. I have my registered vehicle number now, how can I link to my already functional Fastag ?
Kindly contact your FASTag issuer bank for replacing the chassis number with the VRN.
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Indian Highways Management Company Limited
Answered on February 09,2021My fastag is blacklisted. I recharged it for thousand rupees. But still showing blacklisted. Trying to activate it for many months. What to do?
This is to inform you that there are a few things to keep in mind that there is a ...
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Indian Highways Management Company Limited
Answered on March 11,2021When I crossed the toll it was wrongly debited an amount of Rs.475/- for an LMV on 30-01-2021. It was now black listed. Raised chargeback with Airtel Payments bank. Response is very poor and so far it is not resolved. Secondly as it was black listed the fastag is not effective for usage. What is the solution ?
Mail your concern to airtel customer care or try calling them, you can also call on NHAI helpline no. ...
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Indian Highways Management Company Limited
Answered on March 18,2021I ordered a fastag, but unfortunately, it has been wrongly tagged as a personal vehicle. It is for the truck ( 10 wheels ). The order is to be shipped on 12 March, I expect it to be corrected in category and colour code. What to do now ?
Get in touch with the issuer bank, try calling their helpline and if the tag has been issued you ...
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Indian Highways Management Company Limited
Answered on June 22,2021How can I register a complaint against wrong deduction from fastag in kollam bypass tollgate?
You can get in touch with your fastag issuer bank, furnish details of the transaction & all required documents ...
1 387 9486 -
Indian Highways Management Company Limited
Answered on April 28,2022How can I get my amount back as I had recharged the fastag for 1000 and sold my car?
Surrender the said tag & get the wallet balance refunded in your account. Raise a surrender request with the ...
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Indian Highways Management Company Limited
Answered on July 04,2023I had recharged for my monthly toll but it didn’t reflect in my fastag and my money got deducted 2 days after this. Now I had to recharge it again. How can the money be reversed from the first recharge?
In case of unsuccessful transaction, refund will be initiated into the original mode of payment in maximum 7-10 working ...
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Indian Highways Management Company Limited
Answered on February 05,2021My paytm wallet balance is 500.But when I reach to toll plaza they shows low balance.What is a problem ?
This is to inform you that the balance needs to be in your FASTag wallet & not in your ...
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