Answered on July 04,2023
In case of unsuccessful transaction, refund will be initiated into the original mode of payment in maximum 7-10 working days (depends on the mode of payment). In such cases, you need to initiate the recharge again to avail the Local/Monthly Pass facility given the concerned Fee Plaza.
In case the above timeline is already crossed and you have not received the refund then you are requested to please raise the transaction dispute with the Payment Instrument Bank/Agency and they will help you out for the refund process.
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How to fix fastag issues?FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..
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Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.