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I had opened a new digilocker account, but the DOB on my Aadhaar was incorrect. I have corrected it. But now I can't access my digilocker account with correct DOB. What to do?
I had opened a new digilocker account, but the DOB on my Aadhaar was incorrect. I have corrected it. But now I can't access my digilocker account with correct DOB. What to do?
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How to fix issues with Digilocker?
DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..  Click here to get a detailed guide
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on August 19,2020DigiLocker is asking me to link Aadhaar. After entering my Aadhaar number it shows "This Aadhaar number is already linked to another DigiLocker account.” What to do ?
Please try to login with your Aadhaar number. In case issue persists please write to us at support@digitallocker.gov.in
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Ministry of Electronics & IT (MeitY) . Answered on April 24,2020I have my DL, RC, and vehicle insurance documents in my Digilocker app. Yesterday, I renewed my vehicle insurance policy and uploaded it successfully. But the problem is, the old policy certificate is not being deleted. Tell me how it could be done.
Documents in the issued section of DigiLocker are deemed to be at par with the original physical document as ...
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Ministry of Electronics & IT (MeitY) . Answered on April 20,2020What to do as I can't login and my number and aadhar is linked with 2 accounts in Digilocker?
Please try sign in using Aadhaar number. You will receive an OTP on your registered mobile number. Enter the ...
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Ministry of Electronics & IT (MeitY) . Answered on April 27,2020I am unable to fetch my DL and Pan card to my Digilocker account. It is showing DOB as NA and Gender as NA. I had checked and verified my DL through the link in the Parivahan website.How to resolve it?
Please refresh your Aadhaar profile. Sign in to digiLocker and click on My profile.. Go to the profile section ...
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Ministry of Electronics & IT (MeitY) . Answered on May 21,2020When I am trying to get PAN card under issued documents, it is saying "No document was found in issuer database matching above details. Please check the details and try again." But my details are correct and PAN is linked with my Aadhaar card. What to do now?
Please ensure your name in Aadhaar records and Pan records is the same. It will be only be fetched when ...
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Ministry of Electronics & IT (MeitY) . Answered on July 11,2020What to do as I can't see delete option in issued document in Digilocker?
Delete option is only available on DigiLocker web. Please log in through DigiLocker web and go to issued documents ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on June 17,2020Can I create an account on Digilocker if the mobile number registered with my Aadhaar card is not active?
Yes, Account can be created but you won't be able to link your Aadhaar with your DigiLocker account. We ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 10,2020I have digilocker account in my double sim card phone,with one of my mobile number.I want to create one more digilocker account using another sim in my phone for my wife.Can it be done ?
This depends upon your Mobile's compatibility. If it supports a parallel app, it will work. DigiLocker app requires one ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 23,2020I am getting this error while deleting document in digilocker. "Oops! This feature is temporarily disabled" . I want my updated marksheet, but the old needs to be deleted before fetching new one. What to do ?
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 23,2020I want to change the phone number linked with my digilocker account, but after entering the OTP received to the new saved number, it's showing that "OTP is expired". How should I update my phone number?
That might be a temporary problem with the network operator. Please retry. If the issue persists please write back ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on August 06,2020I have my old number linked to my Aadhar card. How do I add my new one to get the OTP?
For any changes in Aadhaar records like updation of mobile number, please visit nearest Aadhaar Enrolment center.
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 23,2021I want to download NIOS 12th mark sheet from the digilocker app. But there is one problem, the registered mobile no.which is given in adhaar card has been changed.So,how can I link new mobile no.with the adhaar card ? How can I get my mark sheet through the digilocker app in mobile no.?
We are extremely sorry for the inconvenience caused to you. Please update your mobile number after entering your Aadhaar number ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on August 26,2020Why can't I see login option in Digilocker?
While you open up the DigiLockerApp, you will see 'Access DigiLocker' option. Just click that and you will see 'login ...
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