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How can I cancel e-ticket and how will I get refund?

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Dikrus Dikrus
Answered on January 24,2018

E-Tickets (Reservations) can be cancelled only through online till Chart preparation of the train and it is not allowed at face to face Railway Counters. If the user wishes to cancel his e-Ticket, he can do so till the time of chart preparation for the train through the Internet. He can log on to www.services.irctc.co.in and go to Booked Tickets link and select the ticket to be cancelled and can initiate the cancellation by selecting the passengers to be cancelled. Cancellation would be confirmed online and the refund would be credited back to the account used for booking as for normal Internet tickets. If there is any partial cancellation of ticket please ensure that the modified ticket (Electronic Reservation Slip) is printed separately as for the original ticket.

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Anas Anas
Answered on February 27,2019

Follow the below step to cancel e-ticket

  1. Login using your account on www.irctc.co.in
  2. On the top menu bar you will see 'MY ACCOUNT'
  3. Under 'MY ACCOUNT', there is sub menu 'My Transactions'
  4. Under 'My Transactions', there is sub menu 'Booked Ticket History'.
  5. Please click on 'Booked Ticket History' and select the ticket to be cancelled and can initiate the cancellation by selecting the passengers to be cancelled.

Note: E-Tickets can be cancelled on the internet till Chart preparation of the train. Cancellations are not allowed at face to face Railway Counters. If the user wishes to cancel his e-Ticket, he can do so till the time of chart preparation for the train. 

For more details, you can check this link for the procedure on cancellation of E-tickets.

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