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While recharging my Fastag, by mistake i put 50,000 INR instead of the intended 5000 INR. Can I get this corrected and retrieve the amount back to my credit card?
While recharging my Fastag, by mistake i put 50,000 INR instead of the intended 5000 INR. Can I get this corrected and retrieve the amount back to my credit card?
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Indian Highways Management Company Limited 
Answered on May 08,2023
You must contact your FASTag issuer bank on an immediate basis.
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How to fix fastag issues?
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Click here to get a detailed guide
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Answered on December 30,2021I have recharged my fastag on 9th April 2021 with Rs.300. But my fastag is showing as blacklisted when my vehicle passed through fastag lane. Hence declined to move forward. Toll tax people are charging double of the amount to go through Fast tag lane. Further, I recharged with Rs. 150 and after passing through two tolls thereafter for the amount not more than total of Rs 60, my current balance next day is again Rs.0.00. What should I do?
You need to raise a complaint with the FASTag issuer bank for timely redressal of the same.
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Answered on March 23,2021I purchased yesterday a fastag card from Nawabganj Toll plaza (on kanpur lucknow route). While wallet charging the id appearing is different from the id appearing on fastag card. How this problem can be rectified ?
Kindly contact the FASTag issuer bank or try calling NHAI helpline number 1033.
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Answered on December 27,2021I recharge fastag for INR 18000 amount by mistake.How can I refund ?
You can raise a complaint with the FASTag issuer bank for timely redressal of the same.
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Answered on September 01,2021My phone lost and I forgot my customer ID. How can I find customer id now?
Get in touch with your fastag issuer bank with the vehicle details & they will assist you for the ...
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Answered on August 21,2021рдорд╛рдЭрд╛ рдЯреЕрдЧ рдмреЕрд▓рдиреНрд╕ 1000 рд░реБрдкрдпреЗ рдЖрд╣реЗ. рдкрдг рд╡рд╛реЕрд▓реЗрдЯ рдмреЕрд▓рдиреНрд╕ 0 рдЖрд╣реЗ. рдореА рдЯреЛрд▓ рдирд╛рдХреНрдпрд╛рд╡рд░ рдЯреЛрд▓ рдкреЗ рдХрд░реБ рд╢рдХрддреЛ рдХрд╛рдпре╜
You have to shift your tag balance to your tag wallet balance to use the fastag services uninterrupted.
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Answered on August 21,2021My fast tag in my vehicle not detecting the amount automatically when I reach the tolls.Instead I have to wait for handgun,toll booth person has to come and scan with handgun every time ,even I maintain fast tag balance more than rs 500.How to get rid of this problem?
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Answered on January 27,2022There's money in my Paytm wallet but at toll gate they said zero balance and charged twice the amount. Where to complain?
You can complain with the PayTm or NHAI helpline 1033.
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Indian Highways Management Company Limited
Answered on July 15,2021Initially I have a fast tag issued by Airtel bank later I change it now I have AXIS bank fast tag. When I travel then toll plaza scanner show that my vehicle is black listed even balance is available and showing active on NHAI site. I contacted to NHAI customer care they said this issue has to be solved by Airtel payment bank. I write several mail to airtel payment bank but still no solution. What can I do?
You can lodge a complaint with the NHAI helpline 1033 or you can mail your concern at etc.nodal@ihmcl.com with complete details.
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Answered on July 13,2021I have two fastags in my car. If I pass through the toll gate, then both fastags money will be deducted or any one of them will be deducted?
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Answered on July 06,2021If I go for single trip I get charged cash 25 rupees.But in fast tag it deducts 50 rupees. This is loss to me.For single trip, Why can't they deduct only 25 rupees in fast tag also?
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What is Minimum (Reserved) balance of Paytm Fastag?What if toll fee is deducted from Reserved balance, whether the charge will be double on the return trip same day. ( Reserved balance and Paytm Wallet balnce auto recharged within few minutes of pay)
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Try to help us answer..
- What is Minimum (Reserved) balance of Paytm Fastag?What if toll fee is deducted from Reserved balance, whether the charge will be double on the return trip same day. ( Reserved balance and Paytm Wallet balnce auto recharged within few minutes of pay) Write Answer
- Are Air force civilian staff exempted from NHAI toll? Write Answer
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