Home |IRCTC | When I open the IRCTC mobile app, my user id is disabled and I can't log in. What should I do?

When I open the IRCTC mobile app, my user id is disabled and I can't log in. What should I do?

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Indian Train Indian Train verified
Answered on October 23,2024

If your user ID is disabled on the IRCTC mobile app and you can't log in, you should first check if you entered the correct username and password. If the issue persists, your account may be locked due to inactivity or multiple failed login attempts. To fix this, visit the IRCTC website and use the "Forgot Password" option to reset your password or reactivate your account. If the problem continues, you can contact IRCTC customer support through their helpline or email them at care@irctc.co.in for assistance in restoring your account access. From: Indian Train

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