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I log into my digilocker even after entering the correct phone number, pin code and OTP. I tried both app and website. It says error and retry. What to do?
I log into my digilocker even after entering the correct phone number, pin code and OTP. I tried both app and website. It says error and retry. What to do?
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Team Digilocker, Ministry of Electronics & IT (MeitY) 
Answered on December 06,2022
Kindly update the App to its latest version and check again.
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How to fix issues with Digilocker?
DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..Learn More
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Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.