How to withdraw money from my fastag account?
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Indian Highways Management Company Limited 
Answered on November 13,2023
Money can't be withdrawn from the FASTag but all of your unused balance along with the security amount will be refunded back to your account post successful surrender of the FASTag & closure of your wallet.
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How to fix fastag issues?
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Click here to get a detailed guide
Related Questions
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Indian Highways Management Company Limited
Answered on July 21,2023I have sold my vehicle but there is money in my fastag wallet because it was set on auto recharge. How can I claim that back to my account?
Surrender the FASTag via the issuer bank at the earliest to stop the unwanted charges.
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Indian Highways Management Company Limited
Answered on August 21,2021My fast tag in my vehicle not detecting the amount automatically when I reach the tolls.Instead I have to wait for handgun,toll booth person has to come and scan with handgun every time ,even I maintain fast tag balance more than rs 500.How to get rid of this problem?
Though it is not possible that the tag doesn't read at any toll and could only be read by ...
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Indian Highways Management Company Limited
Answered on January 27,2022There's money in my Paytm wallet but at toll gate they said zero balance and charged twice the amount. Where to complain?
You can complain with the PayTm or NHAI helpline 1033.
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Indian Highways Management Company Limited
Answered on July 15,2021Initially I have a fast tag issued by Airtel bank later I change it now I have AXIS bank fast tag. When I travel then toll plaza scanner show that my vehicle is black listed even balance is available and showing active on NHAI site. I contacted to NHAI customer care they said this issue has to be solved by Airtel payment bank. I write several mail to airtel payment bank but still no solution. What can I do?
You can lodge a complaint with the NHAI helpline 1033 or you can mail your concern at etc.nodal@ihmcl.com with complete details.
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Indian Highways Management Company Limited
Answered on July 13,2021I have two fastags in my car. If I pass through the toll gate, then both fastags money will be deducted or any one of them will be deducted?
Surrender one of them otherwise most probably you will be charged from both & if one gets low balance ...
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Indian Highways Management Company Limited
Answered on July 06,2021If I go for single trip I get charged cash 25 rupees.But in fast tag it deducts 50 rupees. This is loss to me.For single trip, Why can't they deduct only 25 rupees in fast tag also?
Fastag can not charge in excess of any predefined amount on its own, there must be some misunderstanding of the ...
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Indian Highways Management Company Limited
Answered on June 30,2021My vehicle is blacklisted by NPCI. What to do?
You may call 1033 NHAI helpline no.
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Indian Highways Management Company Limited
Answered on June 24,2021I have not used fast tag amt so far. Still, I get the message that your cug acct doest have money and recharge it. I dont remember my customer id. What to do?
You may contact the fastag issuer bank for relevant information.
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Indian Highways Management Company Limited
Answered on June 18,2021How can I know my fast tag ID as I sold my car and forgot to remove the fast tag sticker ? New buyer is misusing my fast tag. I need to know ID to cancel my fast tag.
You can surrender the tag from MyFastag app or you can call the fastag issuer bank customer support.
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Indian Highways Management Company Limited
Answered on June 08,2021How to use two fastags for the same car? I want to use two fastags for different purposes. How we will use two fastags for the same car?
There is no provision to do so.
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Indian Highways Management Company Limited
Answered on May 25,2021I have recharged the amount of 500 on 21 May at 7 pm. But it is unable to reflect in my account. What to do?
You can get in touch with the FASTag issuer bank.
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Indian Highways Management Company Limited
Answered on April 23,2023I have a fast tag issued by paytm bank, after initial use i recharged it through my ICICI Bank account. Money got deducted but its not showing when my vehicle cross the toll. So I have to recharge again with paytm. What I have to do to get my amount back which got deducted by icici bank?
The unsuccessful recharge though gets refunded within 7 working days to the account but if the mentioned TAT is ...
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Trending Questions
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Indian Highways Management Company Limited
Answered on January 24,2022How can I refund amount from fastag wallet to my bank account?
You have to raise a surrender request & close the wallet to get the balance amount in your desired ...
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Answered on October 26,2022How to close the icici bank fast tag account and get the refund?
Step 1 : Know Your ICICI FASTag Customer ID (Call to Customer Care 18002100104) Step 2 : Register Your Account ...
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Answered on May 25,2021Can I change my fastag service provider ?
Yes, you can always change your FASTag service provider as per your will. But you have to surrender your ...
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Answered on February 01,2022How can I transfer the amount from my old fastag to the new fastag?
No, the balance could not be transferred. You need to surrender the old tag & get the refund of ...
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Answered on February 05,2021Who are exempted from Toll Tax?
The following are exempted from Toll Tax. For Dignitaries as mentioned in Rule 11(a) exemption is available to vehicle transporting ...
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Answered on April 20,2022When I put my vehicle registration number in the fastag app it shows data not available. Why?
The tag might have been registered with your chassis number, try with that.
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Answered on September 07,2021How to change the mobile number registered in fastag ?
You can change that with the fastag issuer bank.
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Answered on May 15,2023The fastag on my new car was activated using the Chasis number. I have my registered vehicle number now, how can I link to my already functional Fastag ?
Kindly contact your FASTag issuer bank for replacing the chassis number with the VRN.
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Answered on October 26,2022How to recharge my fastag if I forget all details?
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Answered on February 12,2021How can I activate Fastag which is already pre-installed on my new car?
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Try to help us answer..
- How to get fastag replacement sticker online immediately as my car's front mirror is broken? Write Answer
- How to activate indusind inactivated fastag? Write Answer
- How to update the name in the IHMCL NHAI portal? Because of the name mismatch between the portal and the identity/address proof, the KYC got rejected multiple times. Without KYC, my vehicle is not being removed from the hotlist status. Write Answer
- What is Minimum (Reserved) balance of Paytm Fastag?What if toll fee is deducted from Reserved balance, whether the charge will be double on the return trip same day. ( Reserved balance and Paytm Wallet balnce auto recharged within few minutes of pay) Write Answer
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