How to surrender the fast tag from the existing operator?
Share
Indian Highways Management Company Limited 
Answered on September 01,2022
You shall raise a surrender request with the FASTag issuer bank for closure. Please note that only the owner of the said FASTag is authorised to close/surrender the FASTag.
Clap
312 views
Guide
Learn More
How to fix fastag issues?
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Learn More
Related Questions
-
Indian Highways Management Company Limited
Answered on March 18,2021By mistake, two FASTag has been delivered from two different banks for my car. How to surrender one fast tag ?
Surrender from the FASTag app of the particular bank you do not wish to keep.
1
0
209
-
Indian Highways Management Company Limited
Answered on January 04,2022How much time it takes to get new fastag after surrendering old one?
As soon as the old tag gets surrendered & removed from the system database of the old issuer, you ...
-
Indian Highways Management Company Limited
Answered on August 08,2022Why we cannot purchase a new fastag after closing the existing one?
The existing tag might either be blacklisted or not properly surrendered yet. kindly ask the issuer bank to surrender ...
-
Indian Highways Management Company Limited
Answered on May 06,2022I wrongly recharged 2,00,000 Rs in my fast tag. How to get back this amount as I want to keep only 2000?
Raise a complaint with the FAStag issuer bank for the same.
-
Indian Highways Management Company Limited
Answered on April 21,2022Within how many kms local pass is acceptable in nearby toll?
Local pass is valid for only one toll plaza & as per rule your residence shall be within the ...
-
Indian Highways Management Company Limited
Answered on April 19,2022I bought a pre-owned car. My car is blacklisted for issuance of a new fast tag even though the previous owner has paid all dues. How do I remove the blacklist and get a new fast tag?
Ask the old owner to surrender the tag & get it closed in order for you to get a ...
-
Indian Highways Management Company Limited
Answered on April 08,2022I bought a second hand car and want to get a new fasttag. I have tried multiple wallets. Every time I am told the car had a black-listed fasttag . There is no fast tag on the car. What do I do to sort this out ?
The tag might be active on the last owner's name, you should ask the previous owner of the vehicle ...
-
Indian Highways Management Company Limited
Answered on March 25,2022Where I can update my fasttag kyc?
You can update your NHAI FASTag KYC in the IHMCL portal or myfastag app.
-
Indian Highways Management Company Limited
Answered on March 31,2022I am unable to recharge my fasttag account. Even after updatkng my kyc details it will showing kyc pending. How to rectify it? Wallet issuer is NHAI
TAT to update the KYC after successful submission of documents is 7 working days max. For any further assistance ...
-
Indian Highways Management Company Limited
Answered on February 24,2022I forgot my fast tag number and How to close my fast tag?
The customer needs to remember the FASTag issuer bank & his registered mobile number. Call the issuer bank & ...
-
Indian Highways Management Company Limited
Answered on February 16,2022I have tried a lot to recharge my fast tag but due to kyc problem I am not able to rechage it.I tried 10 times to update my kyc but every time it was rejected.My tag balance is now in minus. I have to pay double daily. What could I do? Can i change my tag?
You shall raise a complaint with the NHAI helpline 1033.
-
Indian Highways Management Company Limited
Answered on November 09,2022I have updated the KYC by logging into IHMCL via my VRN and OTP. The status of the request is still pending and I am unable to use my tag as wallet is not getting recharged. What should I do?
The Max. TAT for KYC update is 7 working days, it could be updated anytime in between though.
-
Does the tow vehicle is exempted from toll charges ?
Write Answer
-
It was told by minister that when you pass toll and return in 12 hour time, no toll tax to be paid. But fastag automatically cutting toll. Why?
Write Answer
-
What is the process to change my fast tag provider. I have balance in my fast tag but it shows blacklisted non every toll. Airtel says your fast tag is active.
Write Answer
-
Does Tow vehicle have toll exemption or not?
Write Answer
-
Meri fastag kyc pending kyu hai ? mujhe abhi TK non kyc show kr raha hai meine sari information kr di hai.
Write Answer
-
Indian Highways Management Company Limited
Answered on March 07,2022How to update kyc in fastag ?
In case of bank FASTag you shall upload your documents in the bank FASTag app. or portal or you ...
-
Indian Highways Management Company Limited
Answered on January 24,2022How can I refund amount from fastag wallet to my bank account?
You have to raise a surrender request & close the wallet to get the balance amount in your desired ...
-
Indian Highways Management Company Limited
Answered on September 07,2021How to change the mobile number registered in fastag ?
You can change that with the fastag issuer bank.
-
VO TECHNOLOGIES FASTag
Answered on October 26,2022How to close the icici bank fast tag account and get the refund?
Step 1 : Know Your ICICI FASTag Customer ID (Call to Customer Care 18002100104) Step 2 : Register Your Account ...
-
Indian Highways Management Company Limited
Answered on May 25,2021Can I change my fastag service provider ?
Yes, you can always change your FASTag service provider as per your will. But you have to surrender your ...
-
Indian Highways Management Company Limited
Answered on February 01,2022How can I transfer the amount from my old fastag to the new fastag?
No, the balance could not be transferred. You need to surrender the old tag & get the refund of ...
-
Indian Highways Management Company Limited
Answered on February 05,2021Who are exempted from Toll Tax?
The following are exempted from Toll Tax. For Dignitaries as mentioned in Rule 11(a) exemption is available to vehicle transporting ...
-
Indian Highways Management Company Limited
Answered on February 05,2021I have forgotten my FASTag details. How to retrieve information?
a) For bank-issued FASTag (i.e., FASTag purchased from a bank) A customer may call concerned bank’s Toll-free number written on ...
-
Indian Highways Management Company Limited
Answered on February 12,2021How can I activate Fastag which is already pre-installed on my new car?
Download the myfastag app & get in touch with the fastag issuer bank. The name of the issuer must ...
-
Indian Highways Management Company Limited
Answered on February 05,2021How to apply for “Exempted FASTag”?
Below are the steps to apply for the Exempted FASTag through the web portal of the Indian Highways Management ...
Try to help us answer..
Trending Questions
Try to help us answer..
- Does the tow vehicle is exempted from toll charges ? Write Answer
- It was told by minister that when you pass toll and return in 12 hour time, no toll tax to be paid. But fastag automatically cutting toll. Why? Write Answer
- What is the process to change my fast tag provider. I have balance in my fast tag but it shows blacklisted non every toll. Airtel says your fast tag is active. Write Answer
- Does Tow vehicle have toll exemption or not? Write Answer
- Meri fastag kyc pending kyu hai ? mujhe abhi TK non kyc show kr raha hai meine sari information kr di hai. Write Answer
Top contributors this week
Kerala Institute of Local Administration - KILA
Government of Kerala
Anjali Bansal
Practicing Company Secretary
Sakala Helpline
pravasihelper
Shyamal Modi
Tax Advocate | Financial Advisor | Virtual CFO
Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.