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40 Important "Unemployment Insurance Scheme Uae” Questions and its Answers

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How do I change my "Non-Registered in MOHRE" to "Private" sector in my ILOE insurance in Dubai?

In this case, we kindly request you to kindly go through the MOHRE website link https://support.mohre.gov.ae for technical support to update your details and information. Raise a ticket/new case, once…

How can I download my ILOE insurance certificate without phone number because my sim card that I used has got missing?

As per our data protection and authorization purposes, kindly contact us on 600599555 regarding your request. Also, you can log in by: With OTP 1. Log In to https://www.diniloe.ae/nsure/login/#/ 2. Select…

I paid my ILOE insurance on Sept 30. My name is on the fines of 400 AED list. Why?

Kindly contact MOHRE regarding the time limits and the fines Source: This answer is provided by ILOE Helpdesk.

How do I register for ILOE scheme after oct 1 as I am yet to get my emirates ID and residence visa stamping since I came just now to UAE on employment permit visa? Will I be fined for subscribing to the scheme late?

Please note that your subscription option depends on your employment status and the type of contract you have. You can choose one of the following options: -If you are working in free zones, semi-government,…

How to change the basic salary after entering the gross salary into my personal information? I figured I am category A but gave category B because the gross was entered.

In this case, we kindly request you to share with us on the following email address iloesupport@iloe.ae copy of your EID , COI and work contract in PDF FROMAT. Source: This answer is provided by…

I've made a mistake in my emirates ID while applying for ILOE Job Loss Unemployment insurance. How can i change it?

In this case, we kindly request you to share with us on the fowling Email address iloesupport@iloe.ae copy of your EID and COI in PDF FROMAT Source: This answer is provided by ILOE-Helpdesk.

429

What steps can i do to receive the employment policy and certificate? I put the wrong email that's why i still don't have it. How to change the email for ILOE job loss insurance?

To change Email ID As per our data protection and authorization purposes, kindly contact us on 600599555 regarding your request. To get Employment Policy With OTP 1- Log In to https://www.diniloe.ae/nsure/login/#/…

135

I was working for a company for the last 10 months. Contract is terminated on July 31 2023. I had applied to the ILOE on 02-06-2023 and paid it in full (yearly). How can I claim the insurance?

Please note that the very first point of terms and conditions to be eligible for the compensation as per federal decree law No. 13 of 2022 and UAE cabinet resolution No.97 of 2022 concerning the unemployment…

When I try to register to job loss insurance it says I have already registered in private sector and with my emirates ID it shows some one else’s details. What to do?

In this case, we kindly request you to kindly go through the MOHRE website link for technical support to update your details and information. Raise a ticket/new case, once they received they will work…

If I am a working lady under husband visa, how to apply for ILOE?

Please note that regardless of whether you are under a golden visa or a family visa, as long as you work in the private sector (under MOHRE, free zones, semi-government, or under immigration) or in the…

302

If my visa is for Sharjah and my company is semi-government, then what option should I choose? I tried both private and federal options, but it asks for a work permit number. Why is that?

Kindly note that If you are working in free zones/ semi government / under immigration, you have to register by choosing ( Non-Registered in MOHRE option ) With OTP Enter your EIDEnter UAE Valid Mobile…

After applying for ILOE job loss unemployment insurance, if the company cancels and sends me back home after 1 or 2 years, then how will I receive the 60% money if I am eligible for it? Will it be delivered to my home?

Submission of Claims 1. The Insured shall fill out the Claim form and submit it to the Administrator within thirty (30) days from the date of termination of the labor relationship through the Channels…

How about redundancy dismisal when applying for ILOE job loss unemployment insurance scheme?

VI. Eligibility Conditions/ Eligibility Criteria Subject to the Coverage Limits for each covered Worker/ Employee, the Eligibility Criteria and the Exclusions set forth herein below, as well as the other…

Getting this message "Emirates ID has been verified. The employee is not covered by the Unemployment Insurance Scheme, due to Contract Type Temporary. For support, please contact your HR Department at your entity". What to do?

Kindly note that, below are the categories exempted from subscription under this insurance scheme: Investors (Business owners) Temporary/ Contractual Workers (working on temporary work permits) Juveniles…

When I tried to pay for my ILOE job loss unemployment insurance scheme it says payment failure though there is balance in my card?

Clear your browser history and try again, or try another browser, device, and internet connection as the internet connection. Also kindly make sure that you’re not using VPN as ILOE portal only…

356

My company has done insurance for us. But we have not got the cerificate. How to get the certificate for ILOE job loss unemployment insurance scheme?

We sincerely apologize for the inconvenience caused you in this regards. As per our verification process and data protection purposes we can send you a copy of your COI during phone call or you can download…

How you get the validation code while applying for ILOE job loss unemployment insurance scheme?

You can log in by ( choose with OTP ) 1- Log In to https://www.diniloe.ae/nsure/login/#/ 2- select ( your sector ) 3- Enter your EID & any Mobile number 4- Enter OTP Source: This answer…

165

If I am in the government sector, should I select the "Federal Government" option or the "Private" option when applying for ILOE job loss unemployment insurance scheme?

Kindly note that if you are working in free zones/ semi government / under immigration, you have to register by choosing ( Non-Registered in MOHRE option ) With OTP Enter your EID. Enter UAE Valid Mobile…

How can I retrieve my work permit number through my Emirates ID if I can't log in to the MOHRE app due to issues with my passport's date of birth not working?

143

Is there any problem if there is a mistake in surname while applying for ILOE job loss unemployment insurance scheme? But Emirates id is correct.

In this case, we Kindly request you to share with us on iloesupport@dubins.ae copy of your EID and COI (Certificate of Insurance) in PDF FROMAT. Source: This answer is provided by ILOE-Help.

255

How to change email id in ILOE app?

As per our data protection and authorization purposes, kindly contact us on 600599555 regarding your request. Source: This answer is provided by ILOE-Helpdesk.

1159

How can I correct policy details in the registered account of ILOE job loss unemployment insurance scheme?

In this case, we kindly request you to share with us copy of your EID and COI (Certificate of Insurance) in PDF FORMAT to iloesupport@dubins.ae Source: This answer is provided by ILOE-Help.

When enrolling for ILOE job loss unemployment insurance scheme, which option should I select among Private, Federal Government, and Non-registered in MOHRE?

Kindly note that If you are working in free zones/ semi government / under immigration, you have to register by choosing ( Non-Registered in MOHRE option ) but if you work in private company with labor…

127

Is it necessary for my husband, who is working in Abu Dhabi and has only 2 months left on his visa with no renewal from the company, to enroll in ILOE job loss unemployment insurance scheme?

As long as you work in the privet sector (Under MOHRE / free zones/ semi government / under immigration, or Federal Government Sector, you must subscribe to avoid fines and penalties, because As per the…

157

How to change the sector in ILOE job loss unemployment insurance scheme in UAE? It was registered as private.

In this case, we Kindly request you to share with us copy of your EID. Source: This answer is provided by ILOE-Help.

495

Amount is deducted for UAE Unemployment Insurance. But Insurance certificate is not downloaded. What to do?

We sincerely apologize for the inconvenience caused you in this regards. As per our verification process and data protection purposes we can send you a copy of your COI during phone call or you…

I took UAE Unemployment Insurance in January for one year. Now I am going to resign from my current company and join another company. My doubt is if I join new company should I take insurance again?

Kindly note that the establishment name has no impact on the policy issuance same policy will be valid. Source: This answer is provided by ILOE-Help.

117

Should Feeezone visa holders take UAE Unemployment Insurance?

As long as you work in the private sector (Under MOHRE / free zones/ semi government / under immigration, or Federal Government Sector, you must subscribe to avoid fines and penalties, because As…

My visa is expired. Can I claim UAE Unemployment Insurance without renewing visa ?

230

Already registered for Dubai ILOE insurance. But certificate is not coming in mail. How to get it?

1434

If I am working in semi government entity, am I qualified for UAE Unemployment Insurance?

As long as you work in the private sector (Under MOHRE / free zones/ semi government / under immigration, or Federal Government Sector, you must subscribe to avoid fines and penalties, because As per…

What comes under disciplinary reasons for UAE Unemployment Insurance Scheme? What if your employer decided to terminate your visa just because he's not happy with you.

How to apply for claims for UAE Unemployment Insurance Scheme?

I have wrongly entered my passport number while applying for Unemployment Insurance in UAE. How to change it?

In this case, we kindly request you to share with us copy of your passport, EID and COI PDF FORMAT to iloesupport@dubins.ae Source: This answer is provided by ILOE-Help.

608

Does house driver has to take Unemployment Insurance in UAE?

Please note that for the time being, employees working in the Federal government, ( Private sector holding active labour card from MOHRE ) / free zones/immigration visa and semi-government are required…

129

Do I need to take loss of job insurance if have work permit under Husband's visa in UAE?

322

I have wrongly applied for job loss insurance in UAE in Non-MoHRE rather than in private sector. Is it possible to change it now?

Please note that the sector information has no impact on the policy issuance. Source: This answer is provided by ILOE-Help.

169

Should I take Unemployment Insurance if I am leaving Dubai in few weeks time?

As long as you work in the privet sector (Under MOHRE / free zones/ semi government / under immigration, or Federal Government Sector, you must subscribe to avoid fines and penalties, because As…

Getting this error while applying for UAE Unemployment Insurance. 'Dear customer we do not find information for the provided eida, kindly retry with your work permit number along with eida ". I am a new worker and has not received Emirates id card.

Kindly note that you can subscribe after you getting your EID. Please note that your subscription option depends on your employment status and the type of contract you have. You can choose one of the…

576

What documents are required to be submitted for eligibility to claim compensation incase of job loss in UAE?

Please be advised that there will be no claims or compensation to be process this year 2023. All claims will be processed by 2024 as the insurance is linked to duration. Kindly note that since insurance…