How to apply for an Insurance Refund Certificate in Dubai?

Written By Gautham Krishna   | Updated on January 29, 2023




This service enables you to issue a refund certificate of the insurance amount for a disposed-of vehicle.

Eligibility Criteria

Individual customers, citizens and residents, and companies are eligible to apply for this service.

Documents Required

  1. Original Emirates ID to update the information

  2. Document stating the data of the vehicle.

How to apply for an Insurance Refund Certificate in Dubai?

  • The customer logs in using his username and the password.

  • The customer selects Licensing Services.

  • The customer selects My vehicles (more).

  • The customer enters the required information.

  • The customer settles the required fees by credit card.

  • The customer receives the certificate electronically.

Fees Required

  • 100 AED

  • +20 AED Knowledge and Innovation fees.

Time Required

  • 5 minutes.

Validity

Permanent.

Terms and Conditions

  • The customer settles all the required traffic fines before receiving this service.

  • The customer cannot apply for the refund certificate online if the vehicle ownership was transferred to another person in Dubai. In this case the seller must apply for the certificate manually at the Customer Happiness Center - Deira only.

  • If the fees due to purchase the numbers are not paid, the amount will be deducted from the insurance.

FAQs

What are some common queries related to Dubai RTA?
You can find a list of common Dubai RTA queries and their answer in the link below.
Dubai RTA queries and its answers
Where can I get my queries related to Dubai RTA answered for free?
Tesz is a free-to-use platform for citizens to ask government-related queries. Questions are sent to a community of experts, departments and citizens to answer. You can ask the queries here.
Ask Question
Can the customer apply for this transaction online if the vehicle ownership was transferred to another person?
If the vehicle ownership was transferred to another person in Dubai, the system will view the vehicle as registered and the customer needs to proceed to Customer Happiness Center - Deira and apply for this transaction. If the vehicle ownership was transferred to another Emirate or exported or registered on a possession certificate, the transaction can be done online.