How to Get Aadhaar Seva Kendra Franchise?

Written By Manya Khare   | Reviewed By Tesz Editorial Contributors | Updated on October 09, 2023

Purpose of Aadhard Card Franchise is to enroll citizens for Aadhaar card and to provide Aadhaar update services. The Unique Identification Authority of India (UIDAI) appoints registrars, who are responsible for appointing Aadhaar enrolment agencies or Aadhaar franchise.

Registrar is an entity authorized or recognized by the UIDAI for the purpose of enrolling the individuals for Aadhaar numbers. Registrars are primarily various state governments, central ministries, banks and public sector organizations who have signed MOU with UIDAI for enrolment of residents.

Enrolment agencies will be empanelled by the UIDAI and paid by the registrar for successful Aadhaar Generation

Duties of Aadhar Seva Kendra

Following are the duties of Aadhaar Seva Kendra

  • Aadhar Seva Kendra/ enrolment agencies must notify residents and UIDAI of the enrolment schedule in advance.

  • The enrolment agencies shall setup the aadhaar seva kendra for enrolment of resident as well as correction or update of resident data

  • The EA shall only use the software provided by UIDAI for enrollment purposes. The enrolment software shall also have provision of capturing audit data as part of enrolment packet against each enrolment / update for traceability of enrolment client, operator, supervisor, enrolment agency, registrar, and any other information.

  • The equipment such as computer, printer, biometric devices and other accessories shall be as per the specification prescribed by the UIDAI from time to time.

  • The biometric devices used for enrolment shall meet the specification prescribed by Authority as well as certified as per the process prescribed by the UIDAI.

  • The enrolment operator shall collect the physical/electronic copy of supporting document or convert it into electronic format as per the process defined by UIDAI

  • The aadhar seva kendra shall be responsible for field level execution and audit. The aadhar seva kendra shall allow the authority to have reasonable access to the premises occupied by it or by any other person on its behalf and also extend reasonable facility for examining any books, records, documents and computer data in the possession of aadhar seva kendra or any other person on their behalf and also provide copies of the document or other materials which, in the opinion of the authority are relevant for the purpose of audit.

  • The aadhar seva kendra shall at all times abide by the Code of Conduct Enrolment Agency

  • The aadhar seva kendra shall adhere to the various processes, policies and guidelines, checklists, forms and templates issued by authority from time to time.

Eligibility Criteria to Start an Aadhaar Seva Kendra

Following is the eligibility criteria to start an aadhaar seva kendra.

  • Applicant should have cleared the UIDAI Examination.
  • Applicant should be a Class XII pass.
  • The candidate must be of 18 years of age as per Aadhar.

Documents Required to Take the UIDAI Examination

Following documents are required to take the UIDAI Examination.

  • Candidate must have his/her latest mobile number registered in Aadhaar for OTP Verification.

  • Candidate must have updated his/her LATEST PHOTOGRAPH in Aadhaar in the last 3 months for Verification on Exam Date.

  • Candidate Aadhaar Number should not be blacklisted by any aadhar seva kendra or UIDAI.

  • Candidate must be 18 Years in Age as per Aadhaar.

  • Candidate must have minimum Educational Qualification required for the selected Certification Role.

  • Candidate must have the latest copy of e-Aadhaar downloaded after 1 March 2019.

  • Candidate must have “Aadhaar Paperless Offline e-KYC- XML File” and “Share Code”.

  • Candidate must have a valid Debit Card, Credit Card or Net Banking Facility to make Online Test/Retest Fee Payment.

  • Also, candidates need to carry original authorization letter from the Registrar/Enrolment Agency for attending the exam, else candidate will be disallowed to appear for the examination

How to Apply for the UIDAI Examination Online?

Follow the below steps to apply for UIDAI Examination Online.

  • Candidates' latest mobile number must be linked in his/her Aadhaar, as the same will be verified using One Time Password. 

  • Candidate LATEST PHOTOGRAPH must be updated in the Aadhaar before downloading the e-Aadhaar and Offline Aadhaar XML for verification on exam day.

  • Candidate MUST carry latest copy of e-Aadhaar or Aadhaar Letter with LATEST PHOTOGRAPH and ADMIT CARD for Verification purpose. In case non availability of Admit Card OR mismatch in PHOTOGRAPH printed on eAadhaar/Aadhaar Letter and the candidate appearance, he/she will be disqualified. 

  • Download “Offline Aadhaar XML File” and select “Share Code”

  • Create “New User” by uploading Offline Aadhaar XML File and providing Share Code and Mobile Number as per Aadhaar on NSEIT Portal.

  • After successful verification of Offline Aadhaar XML File and Mobile Number entered by candidate with registered mobile as per Aadhaar, an “OTP” will be send to the candidate mobile number to confirm his/her Registration and to provide consent to NSEIT Ltd to use the candidate’s Offline Aadhaar Information.

  • Registration ID and Default Password will be send on the candidate mobile number and email ID. The Default Password has to be changed on first time login. Candidate must remember the Registration ID and new Password for appearing for the Certification exam and to view his/her details on NSEIT Registration Portal.

  • After login using the Registration ID and new password, candidate will be able to view “Offline Aadhaar details” prefilled in the Application Form. Candidate has to select his/her Education Qualifications, Certification Role, Preferred Test Center, Enrolment Agency Code and submit the Application Form. 

  • After submission of Application Form, candidate will be have to click on “ Payment Tab” having Two Option- (a) Online Payment ( applicable for new users) (b) Already Paid (applicable for candidates who have paid fee in past but not scheduled their exam until the validity of payment i.e. 180 days and all the Valid Online Bulk Payment by any Enrolment Agency/Registrar) 

  • Once the payment is successfully accepted, Candidate should take the “MOCK Exam” to understand the look and feel of the actual Certification Exam. The Seat Booking Page will also be activated, where the candidate can book his/her Test Center and Exam Slot and confirm their Booking.

  • After successful exam scheduling, an Admit Card having all the details like Test Center, Exam Time, Address of Test Center, Important Points and Payment Details will be provided to the candidate. 

Application Fee for UIDAI Exam

Test Fee- Rs. 470.82 (Rs.399+ 18% GST)

Retest Fee- Rs. 235.41 (Rs. 199.50+ 18%GST)

Validity of the fee- The Certification fee is valid for a period of 180 days from the date of payment.

Application Procedure to Get Aadhar Seva Kendra Franchise

  • To start an Aadhar Card Franchise , you need to first clear an online examination of UIDAI certification of a supervisor or an operator. UIDAI has appointed NSEIT Ltd as Testing and Certification Agency (TCA) to conduct online test to assess the individual's ability to carry out fresh Enrolments and update existing Information in accordance to UIDAI prescribed standards.
  • UIDAI has provided Comprehensive Learner's Guide on “Aadhaar Enrolment and Update” for understanding important aspects of Aadhaar Enrolment and Update and providing -Orientation/ Refresher Training to Enrolment Staff. 

  • Once you clear the exam, you will be authorised to do the verification of Aadhaar enrolment and Aadhaar biometrics.

  • But inorder to start a franchise for yourself, you will have to take it either from a private company or through a common service center (CSC).

  • If you want a government recognized centre, you will require CSC registration.


Common Services Centers (CSCs) are front end service delivery points for delivery of Government, Social and Private Sector services in the areas of agriculture, health, education, entertainment, FMCG products, banking and financial services, utility payments, etc.

CSC connects local population with the Government departments, banks, and insurance companies and with various service providers in private sector using IT-Enabled network of citizen service points.

How to Apply Online for CSC?

By registering as a Village Level Entrepreneur (VLE), the user will be entitled for Digital Seva Portal credentials which will enable them to avail various services provided by CSC through the Digital Seva Portal. Please provide correct details.Follow the below steps to apply online for a CSC centre.

csc apply online digital seva registration aadhar

  • Enter your mobile number. An OTP will be send to it for verification.

csc apply online digital seva registration 2019 otp aadhaar

  • Once your mobile number is verified, Enter your email id.An OTP will be send to it for verification.

  • Once your email id is verified, the registration window will open.

csc apply online digital seva registration 2019 VID aadhaar

  • Enter a valid VID number to start the application process. The VID is a temporary, revocable 16-digit random number mapped with the Aadhaar number. The virtual ID can be used for the purpose of authentication in the same way the Aadhaar number is used. Currently, VID can be generated on UIDAI's resident portal

  • Enter the name as on the Aadhaar card.

  • Select your gender.

  • Enter your date of birth.

  • Select your state

  • Select the mode of authentication you would like to perform for Aadhaar authentication based application submission.

  • Enter the Captcha Text. Click on “Submit” button”

  • Once authentication is over, applicants are required to fill details under various tabs such as Kiosk, Personal, Residential, Banking, Document and Infrastructure detail

  • Upload scan copy of PAN card, cancelled cheque, your photograph and photo of your centre

  • Fill Infrastructure details

  • Review your details and click on “Submit” button to register yourself and an application reference ID will be generated.

  • You will receive an acknowledgement email regarding successful completion of your application on your email address provided during the registration process.

  • It is mandatory for the user to download a copy of the form and submit the same to the District Manager available in the nearest CSC office along with a copy of self attested documents (cancelled cheque/passbook, PAN card, and applicant image).

  • A unique application number is generated after successful registration. You can track your application status by this unique number.

Once the application is submitted, it undergoes a Quality Check process. Accepted applications are further processed for account creation and the credentials are shared through DigiMail.

Aadhaar Agency Activities

Following activities must be completed for setting up of Aadhaar enrollment center

  • Procurement of Devices and other requirements as per Checklist for setting up Enrolment Centre

  • Enrol Operator/Supervisors and Register and Activate them at UIDAI

  • Get first Operator enrolled by an authorised Enrollment Agency operator

  • Send data packet and User management sheet for this Operator to Central Identities Data Repository (CIDR)

  • Receive UID and go ahead for this Operator to start enrolling others.

  • Get other Operator/Supervisor and Technical Administrators and, if so, Introducers as well , enrolled by the first operator

  • Send their data packets and user management file to CIDR

  • Receive UIDs

  • Register them for certification exam by Testing and Certifying Agency (TCA)

  • Personnel certified and Registered in CIDR can go ahead and enrol other Introducers, Residents

Station Registration

  • Obtain Registrar code, EA code from UIDAI

  • Obtain latest Aadhaar software and install, Register and configure client laptops

  • Complete User Setup

  • Loading and testing of pre-enrolment data 


In creating this guide, we have referred to high-quality, credible sources such as official government orders, user manuals, and relevant materials from government websites.


What are some common queries related to Aadhaar Card?
You can find a list of common Aadhaar Card queries and their answer in the link below.
Aadhaar Card queries and its answers
Where can I get my queries related to Aadhaar Card answered for free?
Tesz is a free-to-use platform for citizens to ask government-related queries. Questions are sent to a community of experts, departments and citizens to answer. You can ask the queries here.
Ask Question
What is Telecentre Entrepreneur Courses (TEC)?
Telecentre Entrepreneur Courses (TEC) is a certification course designed by CSC Academy. On completion of this course, the user will be eligible to open his/her CSC centre (Digital Centre) and apply as a Village Level Entrepreneur in the CSC network. This course is useful for anyone with budding talent to start an Information & Communication Technology (ICT) based Centre so that community may be served with digital technology.
How TEC Certification number will be generated?
Once the applicant has completed the course; a TEC certification number will be generated which will further be used for registering as a VLE.
If I face Error in PAN and Bank update/or not able to submit the application. How can I resolve it?
Check for the error message messages displayed screen thereafter check for all the fields if they are filled properly, check for spaces and special characters included if not find and remove that.
If I am getting the error message “Aadhaar number does not have both email and mobile”, suggest the solution?
You may go onto the UIDAI website and verify your mobile and email address.