How to start an Aadhaar card franchise or enrollment center ?

Purpose of Aadhard Card Franchise is to enroll citizens for Aadhaar card and to provide Aadhaar update services. The Unique Identification Authority of India (UIDAI) appoints registrars, who are responsible for appointing Aadhaar enrolment agencies or Aadhaar franchise.

Registrar is an entity authorized or recognized by the UIDAI for the purpose of enrolling the individuals for Aadhaar numbers. Registrars are primarily various state governments, central ministries, banks and public sector organizations who have signed MOU with UIDAI for enrolment of residents.

Registrar hires Enrollment Agencies or Aadhaar card franchise for enrolment of residents during which demographic and biometric data are collected as per UIDAI enrolment process. Enrolment Agencies must ensure continued empanelment with UIDAI in order to be engaged by Registrars. If non-empanelled agencies are engaged by Registrars, they are also subject to the same terms and conditions as the empanelled agencies.

Enrolment agencies will be empanelled by the UIDAI and paid by the registrar for successful Aadhaar Generation


Following are the functions of Aadhaar enrollment agencies 

  • The enrolment agencies shall setup the enrolment centre for enrolment of resident as well as correction or update of resident data

  • Enrolment agencies must notify residents and UIDAI, of the enrolment schedule in advance.

  • They shall only use the software provided by UIDAI for enrolment purpose. The enrolment software shall also have provision of capturing audit data as part of enrolment packet against each enrolment / update for traceability of enrolment client, operator, supervisor, enrolment agency, registrar, and any other information.

  • The equipment such as computer, printer, biometric devices and other accessories shall be as per the specification prescribed by the UIDAI from time to time.

  • The biometric devices used for enrolment shall meet the specification prescribed by Authority as well as certified as per the process prescribed by the UIDAI.

  • The enrolment operator shall collect the physical/electronic copy of supporting document or convert it into electronic format as per the process defined by UIDAI

  • The Enrolment agency shall adhere to the various process, policies and guidelines, checklists, forms and templates issued by authority from time to time.

Eligibility Criteria

  1. Applicant should have cleared the UIDAI Supervisor Examination

  2. Applicant should be a Class XII pass

Application Procedure

  • To start an Aadhar Card Franchise , you need to first clear an online examination of UIDAI certification of a supervisor or an operator. UIDAI has appointed NSEIT Ltd as Testing and Certification Agency (TCA) to conduct online test to assess the individual's ability to carry out fresh Enrolments and update existing Information in accordance to UIDAI prescribed standards.

    UIDAI has provided Comprehensive Learner's Guide on “Aadhaar Enrolment and Update” for understanding important aspects of Aadhaar Enrolment and Update and providing -Orientation/ Refresher Training to Enrolment Staff. 

  • Once you clear the exam, you will be authorised to do the verification of Aadhaar enrolment and Aadhaar biometrics.

  • But inorder to start a franchise for yourself, you will have to take it either from a private company or through a common service center (CSC).

  • If you want a government recognized centre, you will require CSC registration.


Common Services Centers (CSCs) are front end service delivery points for delivery of Government, Social and Private Sector services in the areas of agriculture, health, education, entertainment, FMCG products, banking and financial services, utility payments, etc.

CSC connects local population with the Government departments, banks, and insurance companies and with various service providers in private sector using IT-Enabled network of citizen service points.

Apply Online for CSC

By registering as a Village Level Entrepreneur (VLE), the user will be entitled for Digital Seva Portal credentials which will enable them to avail various services provided by CSC through the Digital Seva Portal. Please provide correct details.Follow the below steps to apply online for a CSC centre.

csc apply online digital seva registration aadhar

  • Enter your mobile number. An OTP will be send to it for verification.

csc apply online digital seva registration 2019 otp aadhaar

  • Once your mobile number is verified, Enter your email id.An OTP will be send to it for verification.

  • Once your email id is verified, the registration window will open.

csc apply online digital seva registration 2019 VID aadhaar

  • Enter a valid VID number to start the application process. The VID is a temporary, revocable 16-digit random number mapped with the Aadhaar number. The virtual ID can be used for the purpose of authentication in the same way the Aadhaar number is used. Currently, VID can be generated on UIDAI's resident portal

  • Enter the name as on the Aadhaar card.

  • Select your gender.

  • Enter your date of birth.

  • Select your state

  • Select the mode of authentication you would like to perform for Aadhaar authentication based application submission.

  • Enter the Captcha Text. Click on “Submit” button”

  • Once authentication is over, applicants are required to fill details under various tabs such as Kiosk, Personal, Residential, Banking, Document and Infrastructure detail

  • Upload scan copy of PAN card, cancelled cheque, your photograph and photo of your centre

  • Fill Infrastructure details

  • Review your details and click on “Submit” button to register yourself and an application reference ID will be generated.

  • You will receive an acknowledgement email regarding successful completion of your application on your email address provided during the registration process.

  • It is mandatory for the user to download a copy of the form and submit the same to the District Manager available in the nearest CSC office along with a copy of self attested documents (cancelled cheque/passbook, PAN card, and applicant image).

  • A unique application number is generated after successful registration. You can track your application status by this unique number.

Once the application is submitted, it undergoes a Quality Check process. Accepted applications are further processed for account creation and the credentials are shared through DigiMail.

Aadhaar Agency Activities

Following activities must be completed for setting up of Aadhaar enrollment center

  • Procurement of Devices and other requirements as per Checklist for setting up Enrolment Centre

  • Enrol Operator/Supervisors and Register and Activate them at UIDAI

  • Get first Operator enrolled by an authorised Enrollment Agency operator

  • Send data packet and User management sheet for this Operator to Central Identities Data Repository (CIDR)

  • Receive UID and go ahead for this Operator to start enrolling others.

  • Get other Operator/Supervisor and Technical Administrators and, if so, Introducers as well , enrolled by the first operator

  • Send their data packets and user management file to CIDR

  • Receive UIDs

  • Register them for certification exam by Testing and Certifying Agency (TCA)

  • Personnel certified and Registered in CIDR can go ahead and enrol other Introducers, Residents

Station Registration

  • Obtain Registrar code, EA code from UIDAI

  • Obtain latest Aadhaar software and install, Register and configure client laptops

  • Complete User Setup

  • Loading and testing of pre-enrolment data 


What are some common queries related to Aadhaar Card?
You can find a list of common Aadhaar Card queries and their answer in the link below.
Aadhaar Card queries and its answers
Where can I get my queries related to Aadhaar Card answered for free?
Tesz is a free-to-use platform for citizens to ask government-related queries. Questions are sent to a community of experts, departments and citizens to answer. You can ask the queries here.
Ask Question
What is Telecentre Entrepreneur Courses (TEC)?
Telecentre Entrepreneur Courses (TEC) is a certification course designed by CSC Academy. On completion of this course, the user will be eligible to open his/her CSC centre (Digital Centre) and apply as a Village Level Entrepreneur in the CSC network. This course is useful for anyone with budding talent to start an Information & Communication Technology (ICT) based Centre so that community may be served with digital technology.
How TEC Certification number will be generated?
Once the applicant has completed the course; a TEC certification number will be generated which will further be used for registering as a VLE.
If I face Error in PAN and Bank update/or not able to submit the application. How can I resolve it?
Check for the error message messages displayed screen thereafter check for all the fields if they are filled properly, check for spaces and special characters included if not find and remove that.
If I am getting the error message “Aadhaar number does not have both email and mobile”, suggest the solution?
You may go onto the UIDAI website and verify your mobile and email address.