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Whenever i try to log in my digilocker says no internet connection, what to do? I have perfectly working internet connection. It is happening for long time
Whenever i try to log in my digilocker says no internet connection, what to do? I have perfectly working internet connection. It is happening for long time
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How to fix issues with Digilocker?
DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..  Click here to get a detailed guide
Related Questions
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on May 21,2020When I am trying to get PAN card under issued documents, it is saying "No document was found in issuer database matching above details. Please check the details and try again." But my details are correct and PAN is linked with my Aadhaar card. What to do now?
Please ensure your name in Aadhaar records and Pan records is the same. It will be only be fetched when ...
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2705
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 10,2020I have digilocker account in my double sim card phone,with one of my mobile number.I want to create one more digilocker account using another sim in my phone for my wife.Can it be done ?
This depends upon your Mobile's compatibility. If it supports a parallel app, it will work. DigiLocker app requires one ...
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1887
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 23,2021I want to download NIOS 12th mark sheet from the digilocker app. But there is one problem, the registered mobile no.which is given in adhaar card has been changed.So,how can I link new mobile no.with the adhaar card ? How can I get my mark sheet through the digilocker app in mobile no.?
We are extremely sorry for the inconvenience caused to you. Please update your mobile number after entering your Aadhaar number ...
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716
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on September 23,2020I have digilocker account linked with aadhar no but when I try to fetch up my documents from national institute of open schooling, it shows you can not fetch up this document. Please link your aadhar. When I try to link aadhar it shows your aadhar is already linked. Kindly resolve this issue.
Please report your issue on suport@digitallocker.gov.in. You might have 2 digilocker accounts.
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441
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on September 24,2020Sometimes before I have installed Digilocker on my phone. But unluckly its removed. When I installed the app again, I got the notice that 'Aadhar no is already registered with digilocker and you can access your a/c using your credentials'. But it is not opening. What can I do ?
You can now login using your Aadhaar number. If the problem persists please write back to us at support@digitallocker.gov.in.
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493
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 16,2020I want to change my registered mobile no with digilocker. My digilocker is not linked with Aadhaar card.How to do it?
You can easily update your mobile number by visiting the profile section using DigiLocker web.
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408
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 04,2022My old mobile phone is broken. I bought a new phone. Whenever I open the digilocker account it says "your aadhaar is already registered with digilocker. You can access your account using your account credentials". How deactivate my account from my old mobile and how to activate it from my new mobile?
Please try to login into your DigiLocker account by entering your Aadhaar number. You will receive an OTP on ...
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1153
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on March 23,2021I have successfully downloaded my class X marksheet and passing certificate, but when i click on it nothing happens and a yellow arrow appears beside the document. I have sent an email with the screenshot attached along with all the details. What to do now ?
We request you to uninstall and reinstall the latest version of the App. In case issue persists please raise ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 14,2021I am trying to download my b.ed degree from digilocker. But it's asking for a registration number along with roll number. I don't know what to fill in that column.Can anyone help?
Please share your university details. If it is available on Digilocker, you can easily download it by putting requisite ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 14,2021I have successfully got 2 Registration certificates (RC) into my Digilocker. My third vehicle chassis no: always says mismatch in Digilocker. Tried multiple times and that vehicle RC book could not be fetched. Please note that I could fetch vehicle insurance when same chassis number & vehicle number. Is this chassis number mistakenly entered in Digilocker system?
Kindly share your RC details to https://support.digitallocker.gov.in/open and ensure you are entering the correct Chassis number while attempting to ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 06,2022I have been able to download 11 documents to Digilocker using iphone but cannot see any documents in issued documents. However, I can see all these documents when I login in my laptop?
Kindly update the App to its latest version and check again.
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98
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 08,2022I have a digilocker account since more than 3 years. Now it does not open - asks me to fill up aadhar details. On filling up and clicking submit - it says - oops, something went wrong. try again. What to do now?
That might be a temporary error.Sorry for the inconvenience caused to you.
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on April 22,2022After log in into my digilocket with Aadhar number, When I click verify mobile number it's not populating my name and date of birth. Once mobile number is entered and save button is pressed it's not getting updated.What to do?
Try login via DigiLocker Web.
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