Home |IRS Tax Return | Is there a way to resolve the issue of not being able to verify my identity on ID.me due to my phone number being under my parent's name, without changing my phone number, and if not, what steps should I take to address this situation effectively?

Is there a way to resolve the issue of not being able to verify my identity on ID.me due to my phone number being under my parent's name, without changing my phone number, and if not, what steps should I take to address this situation effectively?

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Robert James, 20+ years of experience in IRS matters
Answered on September 16,2023

ID.me is a private company - they have a contract with IRS and other govt agencies to provide verification service, but they aren't part of IRS. You'll need to contact their customer support for help.

How do I contact ID.me Support?

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