I have forgotten my FASTag details. How to retrieve information?
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Indian Highways Management Company Limited 
Answered on February 05,2021
a) For bank-issued FASTag (i.e., FASTag purchased from a bank)
A customer may call concerned bank’s Toll-free number written on the back side of the tag. Customer has to mention his or her user credentials (mobile number against which the tag has been registered, Vehicle Registration Number (VRN) etc). On successful verification of user credentials, requisite information shall be provided.
Toll-free number of all banks are provided here.
|
Sr No. |
Issuing Bank |
Customer Care Helpline No |
|
1 |
Airtel Payments Bank |
400/8800-688-006 |
|
2 |
Allahabad Bank |
1800-258-6680 |
|
3 |
AU Small Finance Bank |
1800-258-7300 |
|
4 |
Axis Bank Ltd |
1860-419-8585 |
|
5 |
Bank of Baroda |
1800-103-4568 |
|
6 |
Canara Bank |
1800-103-3568 |
|
7 |
City Union Bank Ltd |
1800-258-7200 |
|
8 |
Equitas Small Finance Bank |
1800-103-1222 |
|
9 |
Federal Bank |
1800-266-9520 |
|
10 |
FINO Payments Bank |
022-6868-1414 |
|
11 |
HDFC Bank |
1800-120-1243 |
|
12 |
ICICI Bank |
1800-210-0104 |
|
13 |
IDBI Bank |
1800-266-1962 |
|
14 |
IDFC First Bank |
1800-266-9970 |
|
15 |
IndusInd Bank |
1860-210-8887 |
|
16 |
Karur Vysya Bank |
1800-102-1916 |
|
17 |
Kotak Mahindra Bank |
18-602-666-888 |
|
18 |
Nagpur Nagarik Sahakari Bank |
1800-266-7183 |
|
19 |
PAYTM Bank |
1800-120-4210 |
|
20 |
Punjab National Bank |
1800-419-6610 |
|
21 |
Saraswat Bank |
1800-229-999/1800-266-5555 |
|
22 |
South Indian Bank |
1800-425-1809 |
|
23 |
State Bank of India |
1800-110-018 |
|
24 |
Syndicate Bank |
1800-3011-3333 |
|
25 |
Union Bank of India |
1800-258-6400 |
|
26 |
YES BANK |
1800-3000-1113 |
b) For NHAI FASTag (i.e. bank neutral FASTag)
A customer may call 1033 Helpline number for any assistance.
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