I have forgotten my FASTag details. How to retrieve information?






Indian Highways Management Company Limited
Answered on February 05,2021

a) For bank-issued FASTag (i.e., FASTag purchased from a bank)

A customer may call concerned bank’s Toll-free number written on the back side of the tag. Customer has to mention his or her user credentials (mobile number against which the tag has been registered, Vehicle Registration Number (VRN) etc). On successful verification of user credentials, requisite information shall be provided.

Toll-free number of all banks are provided here.

Sr No.

Issuing Bank

Customer Care Helpline No

1

Airtel Payments Bank

400/8800-688-006

2

Allahabad Bank

1800-258-6680

3

AU Small Finance Bank

1800-258-7300

4

Axis Bank Ltd

1860-419-8585

5

Bank of Baroda

1800-103-4568

6

Canara Bank

1800-103-3568

7

City Union Bank Ltd

1800-258-7200

8

Equitas Small Finance Bank

1800-103-1222

9

Federal Bank

1800-266-9520

10

FINO Payments Bank

022-6868-1414

11

HDFC Bank

1800-120-1243

12

ICICI Bank

1800-210-0104

13

IDBI Bank

1800-266-1962

14

IDFC First Bank

1800-266-9970

15

IndusInd Bank

1860-210-8887

16

Karur Vysya Bank

1800-102-1916

17

Kotak Mahindra Bank

18-602-666-888

18

Nagpur Nagarik Sahakari Bank

1800-266-7183

19

PAYTM Bank

1800-120-4210

20

Punjab National Bank

1800-419-6610

21

Saraswat Bank

1800-229-999/1800-266-5555

22

South Indian Bank

1800-425-1809

23

State Bank of India

1800-110-018

24

Syndicate Bank

1800-3011-3333

25

Union Bank of India

1800-258-6400

26

YES BANK

1800-3000-1113

 

b) For NHAI FASTag (i.e. bank neutral FASTag)

A customer may call 1033 Helpline number for any assistance.

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