I have applied for Khata extract on 21st Sep 2020. It is pending from 10 months in Jewargi Town Municipal Council. In manual records Property is in my mother name 2400sqft but in online website it is showing different name and 1200sqft. What to do?
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Answered on August 18,2021
Using the corresponding 15 digit GSC (Acknowledgement number) you can raise an appeal in Sakala. Appeal hearing process will be completed in a month's span and based on appeal verdict either you will get the service or you can demand for compensation which will be Rs 20 per day post stipulated time upto a threshold of Rs. 500/.
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Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.