How would I cross FASTag toll plaza, if ETC equipment are not working?
Share
Indian Highways Management Company Limited 
Answered on February 05,2021
In case ETC equipment are not working and you have a valid and functional FASTag with sufficient balance in it then you will be permitted to pass the toll plaza free of cost. Additionally, please call our customer care and also report the issue with the concessionaire.
38 views
Guide
Click here to get a detailed guide
Step-By-Step Guide To Update FASTag KYC Before February 29 Deadline [NHAI/SBI/HDFC/ICICI]
NHAI has announced that all FASTags with incomplete KYC will be deactivated after January 31, regardless of balance. This is to deter misuse, such as using one FASTag for multiple vehicles ..Click here to get a detailed guide
Guide
Click here to get a detailed guide
Step-By-Step Guide to Transfer Paytm FASTag to Another Bank Before March 15
To transfer Paytm FASTag, you can raise a surrender request with Paytm for closure or close the FASTag through the app. Please note that only the owner of the said FASTag is authorized to c..Click here to get a detailed guide
Related Questions
-
Indian Highways Management Company Limited
Answered on March 19,2021Fastag deductions are so unreliable. I got a mail on 10th March for a journey made on 6th March on ICICIBank issued fastag. Similarly, received SMS for only 2 tolls till date while I crossed 4 on the way. Where to complain ?
Call ICICI helpline for fastag or you can call NHAI helpline 1033 & you can also mail escalations@icicibank.com keeping IHMCl ...
1
0
267
-
Indian Highways Management Company Limited
Why are the FASTag toll rates different for different vehicle categories?
The categorization is primarily based on the size and load they carry and type of use (commercial/personal) of a ...
1
0
177
-
Indian Highways Management Company Limited
Do I need to use any specific lane at the toll plaza for FASTag?
Only vehicles fitted with FASTag are allowed to enter FASTag lanes of NH toll plazas. MoRTH has already directed ...
1
0
50
-
Indian Highways Management Company Limited
How I will know whether FASTag is accepted at a particular toll plaza?
FASTag is accepted at 720+ toll plazas on National & State Highways across the country. FASTag enabled toll plaza ...
1
0
29
-
Indian Highways Management Company Limited
Should vehicles exempted from paying fees at NH toll plazas, affix a FASTag sticker?
Yes, as per the Ministry of Road Transport and Highways, all categories of vehicles that are exempted from paying ...
1
0
56
-
Indian Highways Management Company Limited
Serving army personnel who are using private vehicle for commute, are they exempted from payment of user fee at FASTag Toll plaza?
Exemption shall be extended only when the vehicle is used for official purpose.
1
6
183
-
Indian Highways Management Company Limited
Is exemption available to physically disabled person producing disability certificate at FASTag toll plaza?
Exemption is extended to mechanical vehicles specially designed and constructed for use of a person suffering from physical disability.
2
0
264
-
Indian Highways Management Company Limited
If the customer care number for FASTag issuer banks is not working/responding what is the alternate option?
One may lodge the compliant t can call on your bank call center number and register your complaint and ...
1
0
225
-
Indian Highways Management Company Limited
What is Tag Status facility on My FASTag App ? How can I use to pass at a toll plazas?
Using FASTag status facility, one may check the real-time balance in the FASTag wallet assigned with the vehicle number. ...
1
0
0
-
Indian Highways Management Company Limited
Answered on May 30,2023Bhagan Toll plaza bouncer harassed me and beaten me and my brother today at toll plaza while crossing toll after paying through my FASTag. Now what should I have to do. I raised a police complaint against him.
For any misbehaviour you may raise a complaint with the NHAI helpline at 1033.
1
0
105
-
Indian Highways Management Company Limited
What is the meaning of tag getting blacklisted? What can be done to avoid the Blacklist of tag?
A blacklisted tag means the tag which has been blocked by the issuer bank and cannot be used to ...
1
0
2218
-
Indian Highways Management Company Limited
Answered on February 05,2021My paytm wallet balance is 500.But when I reach to toll plaza they shows low balance.What is a problem ?
This is to inform you that the balance needs to be in your FASTag wallet & not in your ...
1
0
505