How to activate blocked fastag?
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Indian Highways Management Company Limited 
Answered on July 07,2022
You shall raise an unblock request with your FAStag issuer bank, in case of NHAI FAStag you shall call 1033 helpline.
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How to fix fastag issues?
FASTag allows you to pass through the toll plaza without stopping for the cash transaction. However, at times you might have faced any of the following issues with fastag. Blacklisting ..Click here to get a detailed guide
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Get in touch with your fastag issuer bank with the vehicle details & they will assist you for the ...
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You have to shift your tag balance to your tag wallet balance to use the fastag services uninterrupted.
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Indian Highways Management Company Limited
Answered on August 21,2021My fast tag in my vehicle not detecting the amount automatically when I reach the tolls.Instead I have to wait for handgun,toll booth person has to come and scan with handgun every time ,even I maintain fast tag balance more than rs 500.How to get rid of this problem?
Though it is not possible that the tag doesn't read at any toll and could only be read by ...
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Indian Highways Management Company Limited
Answered on January 27,2022There's money in my Paytm wallet but at toll gate they said zero balance and charged twice the amount. Where to complain?
You can complain with the PayTm or NHAI helpline 1033.
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Indian Highways Management Company Limited
Answered on July 15,2021Initially I have a fast tag issued by Airtel bank later I change it now I have AXIS bank fast tag. When I travel then toll plaza scanner show that my vehicle is black listed even balance is available and showing active on NHAI site. I contacted to NHAI customer care they said this issue has to be solved by Airtel payment bank. I write several mail to airtel payment bank but still no solution. What can I do?
You can lodge a complaint with the NHAI helpline 1033 or you can mail your concern at etc.nodal@ihmcl.com with complete details.
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Indian Highways Management Company Limited
Answered on July 13,2021I have two fastags in my car. If I pass through the toll gate, then both fastags money will be deducted or any one of them will be deducted?
Surrender one of them otherwise most probably you will be charged from both & if one gets low balance ...
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Indian Highways Management Company Limited
Answered on July 06,2021If I go for single trip I get charged cash 25 rupees.But in fast tag it deducts 50 rupees. This is loss to me.For single trip, Why can't they deduct only 25 rupees in fast tag also?
Fastag can not charge in excess of any predefined amount on its own, there must be some misunderstanding of the ...
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Answered on June 30,2021My vehicle is blacklisted by NPCI. What to do?
You may call 1033 NHAI helpline no.
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Indian Highways Management Company Limited
Answered on June 24,2021I have not used fast tag amt so far. Still, I get the message that your cug acct doest have money and recharge it. I dont remember my customer id. What to do?
You may contact the fastag issuer bank for relevant information.
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Indian Highways Management Company Limited
Answered on June 18,2021How can I know my fast tag ID as I sold my car and forgot to remove the fast tag sticker ? New buyer is misusing my fast tag. I need to know ID to cancel my fast tag.
You can surrender the tag from MyFastag app or you can call the fastag issuer bank customer support.
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Indian Highways Management Company Limited
Answered on June 08,2021How to use two fastags for the same car? I want to use two fastags for different purposes. How we will use two fastags for the same car?
There is no provision to do so.
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Indian Highways Management Company Limited
Answered on May 25,2021I have recharged the amount of 500 on 21 May at 7 pm. But it is unable to reflect in my account. What to do?
You can get in touch with the FASTag issuer bank.
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Try to help us answer..
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Meri car ka registration Delhi ka hai but sabhi documents barwala (hisar) home adress pr hai.kya local monthly pass bn skta hai.kyuki car ka registration bhi mere naam pr hai?
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I had 2 fastag from airtel payment bank on 1 vehicle which i deactivated successfully. Even airtel is saying its deactivated and they cannot do anything. Still its showing black listed now i cannot get any new tag. What to do?
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My wife's surname changed in all her documents after marriage, but we are facing an issue with Fastag KYC as her surname in vehicle registration is still different. What should we do in this situation?
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What to do if I dont have wallet id,registered mobile number and I want to deactivate the fastag?
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Why am I unable to access my wallet in the FASTag app even though I have my login ID and password?
Write Answer
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Meri car ka registration Delhi ka hai but sabhi documents barwala (hisar) home adress pr hai.kya local monthly pass bn skta hai.kyuki car ka registration bhi mere naam pr hai?
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Answered on February 05,2021How do I search for the nearest FASTag point-of-sale (POS)?
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Try to help us answer..
- Meri car ka registration Delhi ka hai but sabhi documents barwala (hisar) home adress pr hai.kya local monthly pass bn skta hai.kyuki car ka registration bhi mere naam pr hai? Write Answer
- I had 2 fastag from airtel payment bank on 1 vehicle which i deactivated successfully. Even airtel is saying its deactivated and they cannot do anything. Still its showing black listed now i cannot get any new tag. What to do? Write Answer
- My wife's surname changed in all her documents after marriage, but we are facing an issue with Fastag KYC as her surname in vehicle registration is still different. What should we do in this situation? Write Answer
- What to do if I dont have wallet id,registered mobile number and I want to deactivate the fastag? Write Answer
- Why am I unable to access my wallet in the FASTag app even though I have my login ID and password? Write Answer
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Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
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