Answered on December 29,2017
It is not compulsory to provide details of accounts which are dormant.
If you have a current or a savings bank account and have not done any transactions through it for more than 12 months, then it will be classified as an inactive account. And if you don’t do any transactions from a bank account for 24 months, then it will be classified as dormant. As per Reserve Bank of India (RBI) guidelines, an account becomes dormant if a customer does not initiate transactions such as withdrawal of cash at a branch or automated teller machine (ATM), payment by cheque, transfer of funds through Internet banking, phone banking or ATMs.
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Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.