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Where can the listed companies/ registered intermediaries see the Direct Complaints on SEBI's Scores website?

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Citizen Helpdesk, Curated Answers from Government Sources
Answered on May 10,2021

Direct Complaints are those complaints where the investor are using the SCORES platform to approach the entity for the first time with respect to their complaints. These complaints can be seen in a Tab called “Direct Complaint” on the Home Page upon logging in by the entity. All listed companies and registered intermediaries must respond to the “Direct complaints” within 30 days.

Source : This answer is sourced from SEBI's SCORES portal.

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