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What is MADAD portal of India?

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Vaishnav Vaishnav
Answered on March 24,2020
  • MADAD (MEA in Aid of Diaspora in Distress) is the consular grievance monitoring system of the Government of India.
  • All grievances relating to labour problems such as contract violation, harassment, salary dues, repatriation; as well as transportation of mortal remains, death compensation, imprisonment abroad; tracing the missing persons abroad, etc. must be registered on the portal, giving full details including contact number of the worker, name and contact of the sponsor, as well as copies of passport, visa and employment contract.
  • The Embassy/Consulate follows up the grievances with Saudi employers, RAs, Government authorities, labour courts, etc. for resolving the same.
  • The status of the progress of the processing of the grievances could be monitored online.
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