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I forgot my security pin for Digilocker. When i am trying to recover it, the website says the wrong DOB. I tried putting 01-01-1970 as well but nothing is happening. Need help with recovering my account.
I forgot my security pin for Digilocker. When i am trying to recover it, the website says the wrong DOB. I tried putting 01-01-1970 as well but nothing is happening. Need help with recovering my account.
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How to fix issues with Digilocker?
DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..Click here to get a detailed guide
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 04,2022I have recently updated my mobile number in Aadhaar and it has been 5 days now. My Digilocker which is also linked with Aadhaar has another mobile number that I lost. I cannot sign in because OTP is sent on old Mobile number. I also sent a mail to the support team of Digilocker but I haven't got any reply. It is an urgent and serious issue as all my documents are in Digilocker. What to do ?
Kindly try the following steps to login via Aadhaar OTP and update DigiLocker-linked mobile number: Kindly visit Digilocker website and ...
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Ministry of Electronics & IT (MeitY) . Answered on June 30,2021I changed my mobile and installed Digilocker app. When logined, my account Digilocker shows "Aadhaar number already registered with DigiLocker. You can access your account using your credentials. What do I do?
Simply enter your Aadhaar number and you will be able to login into your Account.
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 17,2021I was not getting my otp while logging in digilocker. Then I reinstalled the app and again trying to log in. But, now OTP is being sent on an unknown number and it is showing that digilocker is logged in already. What to do now?
This might be a temporary issue. Please re-try later.
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 14,2021I had lost my registered mobile number and also forgot my password. How can I sign in Digilocker Account? I linked my aadhar card with new mobile number but digilocker is still sending otp on old number. How to sign in on the app now?
Please write to us at https://support.digitallocker.gov.in/open along with copy of Aadhaar and current mobile number.
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on December 06,2023I have added various issued documents in Digilocker but now it is showing no document in my Digilocker. What to do now as I have tried on both the app and website?
We request you to update the App to its latest version and login with your Aadhaar number and can ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 31,2021My CBSE class XII result have been declared at 2pm on 30th july 2021, but still whenever I try to pull my marksheet through digilocker it just says pending document and loads, after some time it shows an error. What to do?
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Ministry of Electronics & IT (MeitY) . Answered on August 03,2021I am trying to get my marksheet and passing certificate of 12 CBSE from digilocker but it's giving me error of "something went wrong" and also there 'pending document' written on both the files. How do i download it now?
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 09,2022I want to download class 12 cbse passing certificate from digilocker but i am unable to do that because it contnuously shows "no document is available for given criteria". But i have downloaded my class 12 cbse marksheet and migration certificate successfully.
Please note that CBSE class XII marksheet/grade sheet is also the Passing certificate and there is no separate passing ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 24,2022As I gave CTET 2021 exam and I passed also. But my name in aadhaar card is wrong and in ctet marksheet it is correct. I made digilocker id with the name in adhaar card. As I filled roll no and other details then it is showing no name match. How can I download my mark sheet now as my digilocker id and marksheet name is different?
Kindly note that to fetch any document in DigiLocker your Aadhaar name should exactly match with your Document name.
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 09,2022I am not able to get my original marksheet of class 12th cbse board from Digilocker. It is showing downloding sign after entering roll no. and year but not showing my marksheet?
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 30,2022I have community certificate issued by Telangana Govt. When I entered certificate number on DigiLocker it didn't open but when I entered certificate number on Telangana Govt's meeseva portal it opened. What is the issue that Digilocker is not able to fetch document?
Please try to fetch your documents once again by entering correct details. In case of any issue write to ...
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Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on November 24,2022There is a last dot of the name in my aadhar. I forgot to type the dot when creating the Digilocker account. Now I can not get my SSLC certificate open .How can I edit the name on the profile?
Please take into consideration the following options: 1) Ensure that the entire name, date of birth, and photo you desire ...
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Ministry of Electronics & IT (MeitY) . Answered on November 24,2022My Economically Weaker Section Certificate has been issued (in bihar) but I am not able to download the certificate in Digilocker. Digilocker says certificate is not available in issuer database. Same is the case with my Residential and Income certificate too. Why?
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error ...
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