I am not able to fetch my driving licence from digilocker. It says "No record available in issuer database for given document no.". My driving licence no. is RJ-14A/DLC/11/XXXX issued by RTO DUDU , RAJASTHAN
Write Answer

Answered on September 21,2019
If the issue still persist, check whether your DL is there in Parivahan website. Digilocker pulls data from Parivahan website.
Follow the below steps to check it
-
Visit Parivahan website
-
Enter your Driving License Number in SS-RRYYYYNNNNNNN where
-
SS - Two character State Code (like RJ for Rajasthan, TN for Tamil Nadu etc)
-
RR - Two digit RTO Code
-
YYYY - 4-digit Year of Issue (For Example: If year is mentioned in 2 digits, say 99, then it should be converted to 1999. Similarly use 2012 for 12).
-
Rest of the numbers are to be given in 7 digits. If there are less number of digits, then additional 0's(zeros) may be added to make the total 7.
-
So if your driving license is RJ-14A/DLC/11/XXXX then enter it in RJ-142011000XXXX
-
Enter your Date of Birth
-
Enter Verification Code.
-
Click on "Check Status"
- If you can see the details about your Driving License, then you can pull it from Digilocker. If it is not available, your details wouldnot be updated in the database till now.

Answered on December 03,2019
Driving Licence number can be entered in any of the following formats in Digilocker: DL-1420110012345 or DL14 20110012345
Total number of input characters should be exactly 16 (including space or '-').
If you hold an old driving license with a different format, please convert the format as per below rule before entering.
SS-RRYYYYNNNNNNN OR SSRR YYYYNNNNNNN
Where
-
SS - Two character State Code (like RJ for Rajasthan, TN for Tamil Nadu etc)
-
RR - Two digit RTO Code
-
YYYY - 4-digit Year of Issue (For Example: If year is mentioned in 2 digits, say 99, then it should be converted to 1999. Similarly use 2012 for 12).
-
Rest of the numbers are to be given in 7 digits. If there are less number of digits, then additional 0's(zeros) may be added to make the total 7.
For example: If the Driving Licence Number is RJ-13/DLC/12/ 123456 then please enter RJ-1320120123456 OR RJ13 20120123456.
How to fix issues with Digilocker? (2022)
DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..Learn More
Related Questions
-
S. Janani
Answered on August 03,2021Why Digilocker is showing pending documents? I need my 12th passing certificate and its not opening.
Try installing digilocker appโฆ Not using digilocker website
2
519
10365
-
Ruchil Makvana
Answered on January 19,2021There are two Digilocker accounts created in error - 1st account was created using mobile number, Aaddhar number was not linked to this account and later another account using aadhar number, mobile number was not linked to this account. Digilocker shows "Mobile number already registered with DigiLocker. You can access your account using your credentials". Same issue when we logged in using a mobile number and tried to link aadhaar - Digilocker shows "Aadhaar number already registered with DigiLocker. You can access your account using your credentials" Can you please help delete the account created earlier using a mobile number?
The email ID support@digitallocker.gov.in doesn't work at all. All the emails are bouncing back. Govt. must rectify the errors on ...
2
42
1732
-
Vijay Chintakindi
Answered on March 02,2021When I am trying to get PAN card under issued documents, it is saying "No document was found in issuer database matching above details. Please check the details and try again." But my details are correct and PAN is linked with my Aadhaar card. What to do now?
The name is in capital in PAN card and small case in Aadhar card. Can that be the issue.
2
0
931
-
Pankaj Singh Nirban
Answered on February 16,2021Is IGNOU degree certificates available on Digilocker?
Ignou certificates are available in digilocker
2
0
1877
-
JOY MRC
Answered on September 19,2021How to convert license number 5/9308/2014 from Kerala to this new format in Digilocker?
Use mparivahan app for RC and License addition which is equivalent to digilocker and also valid for Rto checking. ...
2
807
18722
-
cudyawar
Answered on January 24,2020Can I use my 10th and 12th marksheet in digilocker as verification document for fresh passport issuance?
As of now, they don't accept Digilocker copy of mark sheet. I have checked it myself in Jan-2020 in Mangalore ...
2
173
3222
-
asd
Answered on December 16,2019Are DigiLocker DL accepted by the traffic police?
Yes and No at the same time, they ain't gonna accept your DigiLocker if they don't want to , ...
2
36
508
-
Harish
Answered on December 29,2020I am unable to fetch my DL of Karnataka state, Gulbarga district from Digilocker. How to fetch it?
If you are not able to fetch your DL from Digilocker, then you need to visit RTO Office with ...
3
0
1604
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on July 22,2022How to add wife's digilocker along with my digilocker in same mobile number?
You are required to have 2 different mobile numbers.
1
0
30
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on June 08,2022Why passport seva is unable to fetch my aadhaar card from digilocker? It says everytime "Document could not be Uploaded!"
Please try to refresh your Aadhaar card in your DigiLocker and try again.
1
0
446
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on June 08,2022How can I find my driving licence on digilocker? I've lost my license and don't know it's number but my husband's license was also made the same day with my license. So can our dl no.be almost same?
Please reach out to the concerned RTO. DL is normally delivered to your correspondence address now a days. May ...
1
0
66
-
Team Digilocker
Ministry of Electronics & IT (MeitY) . Answered on June 08,2022เคฎเฅเคเคจเฅ 2021 เคฆเคฟเคธเคเคฌเคฐ เคธเฅเคเฅเค เคเคพ เคชเฅเคชเคฐ เคฆเคฟเคฏเคพ เคฅเคพ เคเคธเคเคพ เคฐเคฟเคเคฒเฅเค เคญเฅ เคฆเฅเคเคพ เคฅเคพ เคฒเฅเคเคฟเคจ เคเคธเคเคพ เคธเคฐเฅเคเคฟเคซเคฟเคเฅเค เคกเฅเคเฅ เคฒเฅเคเคฐ เคฎเฅเค เคถเฅ เคจเคนเฅเค เคนเฅ เคฐเคนเคพ เคนเฅ เคฎเฅเค เคฌเคนเฅเคค เคชเคฐเฅเคถเคพเคจ เคนเฅเค เคเฅเคฏเคพ เคเคฐเฅเค?
Please raise your concern using the ticket link and select CBSE/CTET as option from the drop-down.
1
0
20
-
Kabir Khan
Practicing Company Secretary . Answered on July 07,2022เคเฅเคฏเคพ เคฎเฅเค เคเฅเคเคฐเคพเคค เคฎเฅเค เคเคพเคคเคฟ เคชเฅเคฐเคฎเคจเคชเคพเคคเฅเคฐ เคจเคฟเคเคฒเคตเคพ เคธเคเคคเคพ เคนเฅ ? เคฎเฅ เคฎเฅเคฒเคฐเฅเคช เคธเฅ เคฐเคพเคเคธเฅเคฅเคพเคจ เคธเฅ เคนเฅ เคฒเฅเคเคฟเคจ เคฎเฅเค เคชเคฟเคเคฒเฅ เคฆเคธ เคธเคพเคฒ เคธเฅ เคเฅเคเคฐเคพเคค เคฎเฅ เคฐเคน เคฐเคนเคพ เคนเฅเค เคเคฐ เคฏเคนเฅ เคฎเฅเคฐเฅ เคเฅเคฒเฅเค เคคเค เคเคฟ เคชเคขเคผเคพเค เคนเฅเค เคนเฅเค
เคเคช เคญเคฒเฅ เคนเฅ เคชเคฟเคเคฒเฅ เคเค เคธเคพเคฒเฅเค เคธเฅ เคฆเฅเคธเคฐเฅ เคฐเคพเคเฅเคฏ เคฎเฅ เคจเคฟเคตเคพเคธ เคเคฐ เคฐเคนเฅ เคนเฅ เคฒเฅเคเคฟเคจ เคเคพเคคเคฟ เคชเฅเคฐเคฎเคพเคฃ เคชเคคเฅเคฐ เคตเคนเฅเค ...
1
0
162
Trending Questions
Related Questions
- Why Digilocker is showing pending documents? I need my 12th passing certificate and its not opening.
- There are two Digilocker accounts created in error - 1st account was created using mobile number, Aaddhar number was not linked to this account and later another account using aadhar number, mobile number was not linked to this account. Digilocker shows "Mobile number already registered with DigiLocker. You can access your account using your credentials". Same issue when we logged in using a mobile number and tried to link aadhaar - Digilocker shows "Aadhaar number already registered with DigiLocker. You can access your account using your credentials" Can you please help delete the account created earlier using a mobile number?
- When I am trying to get PAN card under issued documents, it is saying "No document was found in issuer database matching above details. Please check the details and try again." But my details are correct and PAN is linked with my Aadhaar card. What to do now?
- Is IGNOU degree certificates available on Digilocker?
- How to convert license number 5/9308/2014 from Kerala to this new format in Digilocker?
- Can I use my 10th and 12th marksheet in digilocker as verification document for fresh passport issuance?
- Are DigiLocker DL accepted by the traffic police?
Top contributors this week

KSFE 

Molleti Ramesh Babu

Sakala Helpline 

Kerala Institute of Local Administration - KILA 

PGN Property Management 
Best Practices while applying for Government services online
1. Check whether you are eligible to apply for this service.
2. Check the documents required for application before applying.
3. Keep the documents in one folder for ease of access.
4. In case of any doubts, check whether the queries are already answered. You can check the FAQ section of the department website or use platforms like Tesz for this purpose.
5. Once you have applied, note down the application number to track the status.
6. Check the time required for the completion of the service. If the service is not completed within the due time, track the status online or reach out to the department.