I am not able to fetch my driving licence from digilocker. It says "No record available in issuer database for given document no.". My driving licence no. is RJ-14A/DLC/11/XXXX issued by RTO DUDU , RAJASTHAN






Shivjith Shivjith
Answered on September 21,2019

If the issue still persist, check whether your DL is there in Parivahan website. Digilocker pulls data from Parivahan website.

Follow the below steps to check it

  • Enter your Driving License Number in SS-RRYYYYNNNNNNN where

    • SS - Two character State Code (like RJ for Rajasthan, TN for Tamil Nadu etc)

    • RR - Two digit RTO Code

    • YYYY - 4-digit Year of Issue (For Example: If year is mentioned in 2 digits, say 99, then it should be converted to 1999. Similarly use 2012 for 12).

    • Rest of the numbers are to be given in 7 digits. If there are less number of digits, then additional 0's(zeros) may be added to make the total 7.

So if your driving license is RJ-14A/DLC/11/XXXX then enter it in RJ-142011000XXXX

  • Enter your Date of Birth

  • Enter Verification Code.

  • Click on "Check Status"

  • If you can see the details about your Driving License, then you can pull it from Digilocker. If it is not available, your details wouldnot be updated in the database till now.


Prasad Prasad
Answered on December 03,2019

Driving Licence number can be entered in any of the following formats in Digilocker: DL-1420110012345 or DL14 20110012345

Total number of input characters should be exactly 16 (including space or '-').

If you hold an old driving license with a different format, please convert the format as per below rule before entering.

SS-RRYYYYNNNNNNN OR SSRR YYYYNNNNNNN

Where

  • SS - Two character State Code (like RJ for Rajasthan, TN for Tamil Nadu etc)

  • RR - Two digit RTO Code

  • YYYY - 4-digit Year of Issue (For Example: If year is mentioned in 2 digits, say 99, then it should be converted to 1999. Similarly use 2012 for 12).

  • Rest of the numbers are to be given in 7 digits. If there are less number of digits, then additional 0's(zeros) may be added to make the total 7.

For example: If the Driving Licence Number is RJ-13/DLC/12/ 123456 then please enter RJ-1320120123456 OR RJ13 20120123456.



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How to fix issues with Digilocker? (2022)

DigiLocker is a digital locker to store all your documents. Sometimes, you might have encountered any of the following issues with Digilocker. Documents uploaded by you to Digilocker mi..
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