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How to get the permission for new connection/additional connection for water supply and underground drainage for multi-storied buildings in Bengaluru?

Sakala Mission, Government of Karnataka

Answered on May 05,2021

Name of the Department	BANGALORE WATER SUPPLY AND SEWERAGE BOARD
Name of the Service	Permission for new connection/Additional Connection for water supply and under Ground Drainage for multi-storied Buildings.
Whom to approach for this service (Designated Officer)?	Assistant Executive Engineer,
Procedure involved to get this service	The application shall be filled in online along with photos of applicant along with sanction plan Road cutting endorsement issued by BBMP/BDA upto date tax paid receipt occupancy certificate for multi storied buildings, khata certificate, photographs of building, owner, and rain water harvesting system, receipt of GBWASP payment to be uploaded. Then Assistant Engineer or Water Inspector will inspect and recommend the file. AEE will sanction the domestic house service connections at sub division office. In respect of multi storied buildings which attract prorata charges, the measurement of the building will be taken, recorded and recommended by AE and AEE then the file will be forwarded to office of Executive Engineer Additional Chief Engineer to sanction the file depending on amount of prorata as per delegation of powers. EE ACE will inspect the premises and take action to sanction the file.
Form to be submitted to get this service	Prescribed format in duplicate along with photos of the applicant & duly countersigned by Licensed plumbers along with his photos should be submitted.
Who are eligible to get this service	The Owner of the building who desires to have water supply or sanitary connection to his premises are eligible to get this service.
Documents to be enclosed with the request	1 . Sanction plan and upto date tax paid receipt or khatha certificate 2 . Road cutting endorsement (exempted in case of GBWASP cost payment in respect of erstwhile 7 CMC and 1 TMC/110 village areas) 3 . Photos of the completed building 4 . Photo of the RIAN water harvesting implemented within the premises 5 . Occupancy certificate as per BWSSB regulations 6 . Photography of STP and relevant documents
Fee/Charges to be paid to get the service	1. Depends on the no. of houses, no. of sanitary points in the premises in respect of domestic house service connections. 2. Prorata charges depending on the built up area of the building
Maximum number of days to wait to get this service delivered	42 Working Days
Whom to approach as a appeal (Competent Officer), if the service is not delivered in time or rejected by officer	Chief Engineer, BWSSB
Maximum number of days to wait to get the decision of the Competent Officer	15 Working Days
Whom to approach as 2nd appeal (Appellate Authority), if the decision of the Competent officer is not acceptable or not implemented?	Engineer In Chief/Chief Engineer, BWSSB
Maximum no. of days to wait to get the decision of Appellate Authority	30 Working Days
Website (if online)	www.bwssb.gov.in

Work Flow

Step	Description	No. Of days	Designation
1	The owner, occupier who desires to have water supply and sanitary connection should apply through online directly or by authorized plumber, duly enclosing the following necessary documents along with photos. On successful submission acknowledgement will be generated with unique id. Documents to be enclosed: - (i) sanction plan and upto date tax paid receipt and khatha certificate or khatha extract or sale deed. (ii) road cutting endorsement issued by BBMP/BDA (exempted in case of greater Bangalore water supply and sanitary project / bcc charges cost payment in respect of erstwhile 7 cmc and i tmc / 110 villages area). (iii) photos of the completed building. (iv) photos of the rain water harvesting implemented within the premises. (v) occupancy certificate as per BWSS regulations. (vi) STP and dual piping system as per BWSS regulations. AEE on preliminary verification of the application will forward the same to concerned ae / je of service station for inspection and report.	2.00	Officer(general)
2	Assistant engineer to inspect the premises of the building and takes the measurement of the building to assess the prorate charges and recommend for sanction of connection duly verifying implementation of RWH, STP if required as per norms.	5.00	Officer(general)
3	Assistant executive engineer for inspection and verification, if found in order will forward to draughtsman for verification of documents and put up the demand note for approval.	5.00	Officer(general)
4	Draughtsman verifies the inspection report submitted by ae/je along with the documents and calculations and recommend for approval to demand note.	2.00	Officer(general)
5	Assistant executive engineer verify the demand note and if found in order will recommend for executive engineer for approval as per delegation of powers.	2.00	Officer(general)
6	Executive engineers inspects and verify the measurements, RWH, STP and forward application to technical officer for verification of the application as per BWSSB act, regulations and circulars.	4.00	Officer(general)
7	Technical officer verifies the application and recommend for forwarding to competent authority as per delegation of powers.	2.00	Officer(general)
8	Executive engineer if found in order will accord approval for generation of demand note as per delegation of powers or forward duly recommending to ace for approval as per delegation of powers.	2.00	Officer(general)
9	Additional chief engineer for inspection and verification and forward the application to technical assistant for verification of the application as per BESSB act, regulations and circulars.	1.00	Officer(general)
10	Technical assistant for verification of the application as per BWSSB act, regulations and circulars and recommended to deputy chief engineer.	4.00	Officer(general)
11	Deputy chief engineer for verification of the application as per BWSSB circular and recommended to concerned additional chief engineer for approval.	4.00	Officer(general)
12	Additional chief engineer if found in order will accord approval for generation of demand note as per delegation of powers or forward duly recommending to chief engineer for approval as per delegation of powers.	1.00	Officer(general)
13	Chief engineer for inspection and verification, if found in order will accord approval for generation of demand note as per delegation of powers or forward duly recommending to engineer-in-chief for approval as per delegation of powers.	2.00	Officer(general)
14	Engineer-in-chief for inspection and verification, if found in order will accord approval for generation of demand note as per delegation of powers or forward duly recommending to chairman for approval as per delegation of powers.	2.00	Officer(general)
15	Chairman for inspection and verification, if found in order will accord approval for generation of demand note online. Final approval of sanctioning the connection, after receipt of payment from the concerned applicant RR number will be generated.	4.00	Officer(general)

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How to get the permission for new connection/additional connection for water supply and underground drainage for multi-storied buildings in Bengaluru?

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