Home |US Passport | We've been trying to get my son, born in 2022 in Toronto, a CRBA for almost a year. No one will answer the phone call or the emails we've sent. We went to the Toronto embassy in person, went to two different SS offices in the US, and no one can help.What to do?

We've been trying to get my son, born in 2022 in Toronto, a CRBA for almost a year. No one will answer the phone call or the emails we've sent. We went to the Toronto embassy in person, went to two different SS offices in the US, and no one can help.What to do?

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David Hill, US Immigration Expert
Answered on September 14,2023

You will need to create a MyTravelGov account and submit your initial CRBA application online prior to scheduling an appointment. Additional information for scheduling can be found: https://ca.usembassy.gov/embassy-consulates/consular-operations-updates/

For the online appointment system: Click Here.

The US Citizen services email and phone number for assistance 1-437-886-6549 or Canada.ACS@gdit-gss.com.

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